Bilingual Call Center Representative/Member Advocate Healthcare Financial, Inc.Bilingual Call Center Representative/Member AdvocateBoston, MA$45,000–$47,000 / yearFull timeHighly Organized & Efficient: Manages multiple leads, follows up consistently, and tracks progress in CRM systems. Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.
Bilingual Call Center Representative / Member Liaison Healthcare Financial, Inc.Bilingual Call Center Representative / Member LiaisonQuincy, MA$42,000–$45,000 / yearFull timeYou will serve as a bridge between our members and government agencies, providing exceptional service, timely follow-ups, and proactive problem-solving to ensure our clients receive the benefits they need. In this essential role, you’ll manage a caseload of pending Social Security applications, ensuring that all required documentation and information are collected to move each case toward a successful approval.
NewTelecom Help Desk / Call Center Support Epitec StaffingTelecom Help Desk / Call Center SupportProvidence, RI$38–$43 / hourAdditional responsibilities include assisting users with password resets, account lockouts, basic account provisioning, communicating service outages and maintenance updates, monitoring support queues, and contributing to knowledge base improvements. The ideal candidate will have strong customer service skills, experience working in a call center or help desk environment, and a basic understanding of enterprise phone systems and telecommunications support.
NewCall Center Supervisor Renewal by Andersen | Esler CompaniesCall Center SupervisorPutnam, CT$80,000–$100,000 / yearDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
NewRetail Sales Representative I AstoundRetail Sales Representative IWaltham, MA$20–$24 / hourA Day in the Life of the Retail Sales Representative I: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
TELECOMMUNICATIONS SPECIALIST ConfidentialTELECOMMUNICATIONS SPECIALISTBoston, MA$80,000–$95,000 / yearFull timePrimay skills set with Ring Central – Administer and support cloud based voice platform for 3000+ UC end users EX and 500+ Call center agents & Studio Scripting for NICE CXone Call flows, RingClone, both soft phones integrated with MS-Teams/WebRTC, peripheral voice applications/plug-ins, & and Yealink/Poly hardphones. Collaborate with other IT teams (Network, InfoSec, Service Desk, Data Center, PMO, IT & Call center leadership etc) to ensure voice services are secure, scalable, and integrated and to resolve escalated incidents and support complex call flows on telecom-related projects.
Claims Svc Rep. Epitec StaffingClaims Svc Rep.Worcester, MAGuided by your manager, you will provide general assistance to agents, insureds, and claimants, matching their needs with our services using provided scripts to assist you in serving our customers. • Proficiency in using and toggling between multiple computer applications, dual screens, and MS Office Suite products (Word/Excel, Outlook, SharePoint, Teams); Independent use of provided resources.
Customer Service AxelonCustomer ServiceWarwick, RI$18–$20 / hourSuperb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability though an empathetic communication style which promotes a quality image of Client. • A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
Customer Service Rep - Senior AxelonCustomer Service Rep - SeniorWarwick, RISuperb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability though an empathetic communication style which promotes a quality image of ***. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
Customer Service Representative AxelonCustomer Service RepresentativeWarwick, RIRespond to customer requests via telephone or email, providing excellent service to customers with insurance or financial service products. Provide customer service for Accident & Health services, including Critical Illness, Hospital Indemnity, & Group Accident policies.
Senior Customer Service Representative AxelonSenior Customer Service RepresentativeWarwick, RIEnsure each customer experience is exceptional by leveraging effective listening skills, attention to detail, strong intellectual curiosity, and an honest desire to make a difference. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions.
Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr Fallon HealthCall Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hrWorcester, MassachusettsRemoteMember Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area’s such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.
Director, Customer Service call center Ultimate Staffing ServicesDirector, Customer Service call centerWest Newton, Massachusetts$100,000–$120,000This role oversees customer service representatives and dispatch coordinators responsible for handling inbound service calls, creating work orders (technician visits), and managing customer communications. The Director will drive call center performance, reduce downtime through effective triage and dispatch, improve first-contact resolution, and ensure a professional, consistent experience for property managers, property residents, and commercial clients.
Sales Call Center Representative Goldfish Swim School MilfordSales Call Center RepresentativeMilford, MAPart timeWe love our employees and reward hard work with shout out awards, gift cards and fun social events! Certificates and Licenses: Lifeguard, CPR/AED and First Aid certification required and will be provided during training.
NewCall Center Representative - Franklin Rockland TrustCall Center Representative - FranklinFranklin, MA$20–$24 / hourAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Call Center Manager Rodenhiser Home Services IncCall Center ManagerHolliston, MAFull timeThe Call Center Manager oversees a team of Customer Service Representatives, drives performance through coaching and development, manages customer escalations, and partners closely with Dispatch, Service Managers, Install Operations, Sales, and Executive Leadership to ensure seamless communication and operational efficiency. Monitor and manage departmental workflows including calls, tasks, emails, service mailboxes, bookings, and follow-up communications.
NewCall Center Representative - Franklin Rockland Trust CompanyCall Center Representative - FranklinFranklin, MA$20–$24 / hourAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Outbound Call Center - $20/hr - hybrid/remote Fallon HealthOutbound Call Center - $20/hr - hybrid/remoteWorcester, MA, MassachusettsRemoteToday, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Working from a script, asks both open-ended and closed ended questions of members in order to capture information such as why the member joined Fallon, how satisfied the member is with Fallon and why the member left Fallon.
Automotive Call Center Representative - Porsche Natick MA Asbury AutomotiveAutomotive Call Center Representative - Porsche Natick MANatick, MA$45,000–$50,000 / yearAdditional advantages: Technician Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursEmployee referral program with bonus opportunities. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.
Automotive Call Center Representative - Porsche Natick Asbury AutomotiveAutomotive Call Center Representative - Porsche NatickNatick, MA$45,000–$50,000 / yearAdditional advantages: Technician Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursEmployee referral program with bonus opportunities. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.