NewBilingual Call Center Representative / Member Liaison Healthcare Financial, Inc.Bilingual Call Center Representative / Member LiaisonQuincy, MA$42,000–$45,000 / yearFull timeYou will serve as a bridge between our members and government agencies, providing exceptional service, timely follow-ups, and proactive problem-solving to ensure our clients receive the benefits they need. In this essential role, you’ll manage a caseload of pending Social Security applications, ensuring that all required documentation and information are collected to move each case toward a successful approval.
NewFares Call Center Representative CYNET SYSTEMSFares Call Center RepresentativeQuincy, MA$23–$28 / hourTemporaryContractorPart timeProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the Customer Relations Management System (IRIS/HEAT). As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers.
NewFares Call Center Representative AxelonFares Call Center RepresentativeQuincy, MAProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). Handle escalations from the Call Center regarding complex issues or difficult customers involving fare-related issues.
Field Sales Representative - Water Restoration Roto-RooterField Sales Representative - Water RestorationStoughton, MA$80,000–$120,000 / yearFull timeIdeal candidates will actively pursue sales opportunities and qualified leads provided by field service technicians and call centers. This opportunity provides: Unlimited earnings with an average of $80,000-$120,000 per year PLUS mileage reimbursement!
NewContact Center Representative/Banking North Easton Savings BankContact Center Representative/BankingWhitman, MAReceives incoming telephone calls and other communications from customers needing assistance with existing accounts, purchasing products, and opening new accounts. Places outgoing telephone calls to customers in connection with specific service requests, or to welcome them to new services and answer questions.
Customer Service Rep II AxelonCustomer Service Rep IIHopkinton, MAThis role is integral for maintaining the company database with the most current information and will effectively and professionally communicate with cross-functional teams, leaders and customers to ensure that we are providing world-class customer service. The Service Dispatch Specialist will be responsible for scheduling, logistics and dispatching technicians when new service calls are opened.
Bilingual Telephone Banker {173466} A-Line Staffing SolutionsBilingual Telephone Banker {173466}East Providence, RIFull timeStrong customer focus with ability to engage, build rapport, show empathy, and handle objections using plain language. Teamwork mindset and flexibility to work assigned schedules (including weekends/holidays as needed).
NewRemote After Training - Customer Service Rep AxelonRemote After Training - Customer Service RepWarwick, RIRemoteVirtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. -Excellent active listening skills with ability to comprehend and articulate clearly to customers in a dynamic and fast-paced environment while promoting a world-class image of ***.
NewCustomer Service Representative Sila Heating, Cooling, Plumbing, and ElectricCustomer Service RepresentativeMarlborough, MAWe are looking for a friendly, organized Customer Service Representative who can handle a busy phone, solve problems, and make sure every customer feels taken care of. At Sila Boston, we take care of our people, invest in great tools and training, and give our techs real opportunities to grow and make great money.
Customer Service AxelonCustomer ServiceWarwick, RI$18–$20 / hourSuperb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability though an empathetic communication style which promotes a quality image of Client. • A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
Customer Service Representative AxelonCustomer Service RepresentativeWarwick, RIA demonstrated ability to learn quickly and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions. Leverage effective listening skills, attention to detail, strong intellectual curiosity, and a desire to make a difference to ensure each customer experience is exceptional.
Senior Customer Service Representative AxelonSenior Customer Service RepresentativeWarwick, RIProvide excellent service to customers with insurance or other financial service products or benefit plans and offer solutions that best match customer needs. Demonstrated ability to learn quickly and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions.
Customer Service Rep - Senior AxelonCustomer Service Rep - SeniorWarwick, RISuperb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability through an empathetic communication style which promotes a quality image of the company. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
NewCustomer Service Rep AxelonCustomer Service RepWarwick, RIAbility to multi-task and operate multiple screens while speaking with customers. Perform responsibilities in a consistent, professional manner while displaying superior interpersonal and service skills.
NewCustomer Service Representative/Dispatcher Boston Standard / New England DuctlessCustomer Service Representative/DispatcherWeymouth, MA$24–$25 / hourWe are looking for a friendly, organized Customer Service Representative who can handle a busy phone, solve problems, and make sure every customer feels taken care of. We’re busy, we’re growing, and we want HVAC, plumbing, and electrical pros who know their stuff and take pride in doing the job right.
Call Center Representative Healthcare Financial, Inc.Call Center RepresentativeQuincy, MA$45,000–$47,000 / yearFull timeThis is a high-volume call center position requiring strong experience with inbound/outbound calls, outbound dialers, productivity metrics, documentation, and customer service. Healthcare Financial, Inc. (HFI) is seeking a Member Advocate to support vulnerable members who may qualify for Medically Complex and Medicaid programs.
Call Center Representative - Brockton Rockland Trust CompanyCall Center Representative - BrocktonBrockton, MA$20–$22 / hourA Call Center Representative I should have or exhibit the following characteristics and qualifications: High School diploma required (4 year college degree or equivalent work experience preferred). As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
Call Center Multichannel Representative Berkshire BankCall Center Multichannel RepresentativeLincoln, RI$20–$28.90 / hourEnsures excellent customer service by responding to general account inquiries, deposit and loan rate requests, information about products and services, Online Banking and ATM/Debit Card issues. Ensures excellent customer service by handling general account inquiries, deposit and loan rate requests, information about products and services, Online Banking and ATM/Debit Card issues.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeRIRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsMassachusettsThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).