NewCall Center Member Advisor IDIQCall Center Member AdvisorMount Prospect, ILRemotebraids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin (including language use restrictions), ancestry, citizenship, disability (mental and physical) including HIV and AIDS, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, family and medical leave status, domestic violence victim status, political affiliation, and any other status protected by federal, state, or local law. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt® , a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠ , a leading provider of voluntary employee benefits.
Call Center Sales Representative Remote Talent CloudCall Center Sales RepresentativeChicago, ILRemoteAs a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and existing customers.
NewCall Center Sales & Service Representative Advantage Of Naperville IncCall Center Sales & Service RepresentativeNaperville, ILJob Description Job Description Advantage Auto Group is looking for highly motivated and customer-focused Call Center Sales & Service Representatives to help drive appointment setting, customer engagement, and overall dealership success. If you enjoy talking with people, building relationships, and helping customers with their automotive needs, we'd love to meet you!
Call Center Sales Manager S and J PlumbingCall Center Sales ManagerArlington Heights, IL$100,000–$140,000 / yearWe’re looking for a high-performing Call Center & Sales Manager who can lead, coach, and develop a team that consistently converts opportunities into booked appointments, delivers exceptional customer experiences, and drives company growth. As our Call Center & Sales Manager, you’ll lead the customer service, dispatch, and AI-powered communication systems that help turn every customer call into an opportunity to earn trust, book appointments, and grow the business.
Customer Support (Two Years Call Center Exp. Strongly Preferred) Lyric NationalCustomer Support (Two Years Call Center Exp. Strongly Preferred)Lincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up on patient care tasks - see every request through to resolution, not just to hand-offMulti-Stakeholder Relationships: Be the trusted voice residents, facility staff, and providers know they can count on, built through consistent, reliable follow-throughIssue Resolution: Triage and resolve service concerns with urgency, keeping every party in the loop with clear, real-time updatesInternal Collaboration: Partner across Lyric National teams to coordinate solutions, escalate the tough ones, and deliver a seamless experience end to end Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfortable with multi-line phone systems and call center platformsRequired Skills: Sharp organizational skills, the ability to juggle multiple active cases without dropping the ball, and a proven record of delivering great customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. We're looking for a proactive problem-solver who can navigate complex customer service needs with empathy, professionalism, and precision - and who takes pride in knowing their work directly improves the quality of care our residents receive.
Part-Time Patient Care Coordinator Call Center Chicago ENTPart-Time Patient Care Coordinator Call CenterChicago, ILPart timeREQUIRED QUALIFICATIONSHigh school diploma or equivalent requiredAbility to work within an EMR database and navigate through a Windows environment requiredMust be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionistBilingual in English and Spanish (speaking, writing, and comprehension)Experience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibility. Manage and respond to messages received through:NotifyMD (after-hours and overflow call service)PerfectServe (provider on-call communication)Healow online schedulingZocdoc online schedulingGlacial Media website inquiriesDepartment and staff voicemail boxesSpecific system names or vendors for managing correspondence are subject to change (add or remove)Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.
Call Center/ Business Development Representative Ed Napleton Automotive GroupCall Center/ Business Development RepresentativeArlington Heights, IL$16.50–$18.50 / hourLocated at Napleton's Call Center in Arlington Heights, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership service departments. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
NewCall Center Business Development Representative Ed Napleton Automotive GroupCall Center Business Development RepresentativeArlington Heights, IL$16.50–$18.50 / hourLocated at Napleton's Call Center in Arlington Heights, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership service departments. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
Call Center/ Business Development Representative Arlington Heights Chrysler Jeep Dodge RamCall Center/ Business Development RepresentativeArlington Heights, IllinoisLocated at Napleton’s Call Center in Arlington Heights , the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership service departments. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
Customer Service/Call Center Agents ManpowerCustomer Service/Call Center AgentsItasca, ILManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
NewParking Call Center Representative - Part Time Weekends - 2nd / 3rd Shift ABM Industries IncParking Call Center Representative - Part Time Weekends - 2nd / 3rd ShiftChicago, ILThe ideal candidate will handle inbound and outbound calls, assist customers with parking inquiries, resolving complaints, and providing the correct information to resolve their issue, and ensure a positive customer experience. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.
Call Center Manager Transdev North America IncCall Center ManagerChicago, ILKey Responsibilities: Assure quality of operations including leading CSR staff, training, monitoring, and observing customer phone calls and coaching to resolve customer service issues and compliance with policies and procedures. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
Call Center Quality Assurance Manager USA Clinics GroupCall Center Quality Assurance ManagerNorthbrook, IL$26–$29 / hourFounded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Your primary mission is to drive high-quality performance and customer experience across all patient communication channels, including inbound/outbound calls, digital correspondence, and scheduling workflows.
Call Center Representative (Hybrid) Erie Family Health CenterCall Center Representative (Hybrid)Chicago, ILAnswer all incoming telephone inquiries related to daily appointment scheduling, provider and clinic staff availability, Erie services, and general patient information - including medical, dental, and triage services. Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients.
Restaurant Call Center Supervisor Paisans PizzeriaRestaurant Call Center SupervisorBerwyn, IllinoisIf you are a self-starter with a passion for customer service and experience managing a call center team, we encourage you to apply for this exciting opportunity. We are seeking a highly motivated and experienced Restaurant Call Center Supervisor to join our team.
Medicare Call Center Representative Humana IncMedicare Call Center RepresentativeILRemote$39,000–$49,400 / yearWork at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it.
Telephonic Triage RN - Remote Call Center (PMs) Medcor IncTelephonic Triage RN - Remote Call Center (PMs)McHenryRemoteTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
NewCall Center Telephonic Injury Triage Registered Nurse - FT Afternoon/Evening Medcor IncCall Center Telephonic Injury Triage Registered Nurse - FT Afternoon/EveningMcHenryTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
NewCall Center Telephonic Injury Triage Registered Nurse - FT Overnights Medcor IncCall Center Telephonic Injury Triage Registered Nurse - FT OvernightsMcHenryTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
Claims Call Center Specialist Warrior Insurance NetworkClaims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeQualificationsRequiredPrior customer service experienceStrong verbal communication and phone skillsExcellent organizational and interpersonal skillsData entry and typing proficiency (minimum 30 WPM)Basic PC and computer navigation skillsAbility to multitask and work effectively in a fast-paced environmentPreferredAssociate or bachelor's degreePrior insurance, claims, or call center experienceBilingual skills are a plusWhy Join Warrior Insurance Network (WIN)?At Whether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations.