NewGuitar Technician - Guitar Center Guitar CenterGuitar Technician - Guitar CenterBuffalo, NYprovide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
NewLuthier - Guitar Center Guitar CenterLuthier - Guitar CenterBuffalo, NYprovide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
Automotive Sales Call Center Representative Paddock ChevroletAutomotive Sales Call Center RepresentativeTonawanda, New YorkIntroducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealerships service department. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Medical Receptionist/Call Center Rep UBMD Ophthalmology / Ross Eye InstituteMedical Receptionist/Call Center RepOrchard Park, NY$17.50–$21.50 / hourResponsibilities include greeting and registering patients, scheduling appointments, managing high-volume calls, updating patient information, collecting payments, and supporting day-to-day administrative operations. UBMD Ophthalmology / Ross Eye Care Institute is seeking a professional, patient-focused Medical Receptionist / Call Center Representative to support both front-desk and call center operations across the practice.
Call Center Representative I- Member Experience Niagara's Choice Federal Credit UnionCall Center Representative I- Member ExperienceLockport, NYFull timeVerify accounts, assist with questions regarding online account opening, loan applications, order cards, and answer questions regarding share accounts, share drafts, debit and credit cards, IRAs, etc. Provide information and customer service concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.
NewCall Center Representative - Debt Counselor Hybrid ConServeCall Center Representative - Debt Counselor HybridBuffalo, NYFor 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions andgovernment contracts. Skills/ Requirements: The ability to work 8 hour shifts consisting of three (3) days starting between 8:00 am EST and 9:30am EST and ending between 5:00 pm CST and 6:30 pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings Noon EST - 9:00 pm EST.
NewCall Center Remote All Springs Manufacturing.Call Center RemoteBuffalo, NYRemoteAs a key player in our customer support operations, you will handle inquiries, resolve issues, and ensure every interaction reflects our commitment to quality and professionalism. This role offers the unique opportunity to connect with customers, provide exceptional service, and contribute to the overall success of our company—all from the comfort of your home.
On-Call Customer Experience Agent Tompkins Financial CorporationOn-Call Customer Experience AgentBatavia, New York$18–$19.50 / hourReceive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program.
Biometric (Fingerprint) Technician - On Call AmentumBiometric (Fingerprint) Technician - On CallBuffalo, New YorkManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
NewBiometrics (Fingerprint) Technician - On Call Amentum Services IncBiometrics (Fingerprint) Technician - On CallNiagara Falls, NYManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Contact Center Specialty Service Representative- Digital M&T Bank CorpContact Center Specialty Service Representative- DigitalNY$20–$24 / hourIdentify and/or address customer needs by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank products and/or services. Identify opportunities to suggest alternative Bank products or services to better suit the needs of customers while contributing to customer retention and expanding their overall relationship with the Bank.
NewSenior Contact Center Specialist Northwest BankSenior Contact Center SpecialistBuffalo, New YorkThis position assists with answering questions for prospect and existing clients, helping with client retention efforts, and support of Contact Center Specialists with questions through our normal escalation process within the Contact Center. The Senior Contact Center Specialist is responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required.
Field Service Engineer - Data Center Infrastructure ZonesField Service Engineer - Data Center InfrastructureBuffalo, NY$40–$42 / hourOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Contact Center Representative- Level 1 Apple BankContact Center Representative- Level 1Buffalo, New YorkRemoteAdditionally, the Representative actively promotes the Bank’s full range of products and services to address customers’ financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions. Address general inquiries, provide basic ATM and debit card assistance, assist with online banking support, third-party vendor inquiries, and general questions about products and services.
Contact Center Sales Representative (Safe Act) M&T Bank CorpContact Center Sales Representative (Safe Act)NY$20–$25 / hourResearch customer complaints or problems related to their accounts or Bank services and resolve them in a timely and accurate manner; escalate complex problems as appropriate to ensure their resolution. Identify opportunities to suggest and fulfill Bank products or services to suit the needs of customers while contributing to customer retention and expanding their overall relationship with the Bank.
Contact Center Service Representative M&T Bank CorpContact Center Service RepresentativeNY$19–$23 / hourIdentify and/or address customer needs by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank products and/or services. Identify opportunities to suggest alternative Bank products or services to better suit the needs of customers while contributing to customer retention and expanding their overall relationship with the Bank.
On Call Resident Assistant The Salvation Army Eastern TerritoryOn Call Resident AssistantBuffalo, New YorkTo provide assistance to the homeless population in a residential facility which serves single women, women with children, couples and custodial male parents with children. Maintain Shelter records including logs, rosters, inventory lists, supply orders, maintenance requests, etc.
Contact Center Supervisor Northwest Savings BankContact Center SupervisorBuffalo, NY$63,300–$75,000 / yearAbility to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches. Provide feedback to Contact Center Trainer Analyst(s) and Contact Center Quality Support Manager on developing any additional training/training plan that is needed for their Contact Center Specialists.
Data Center Technician - PM AA2ITData Center Technician - PMBarker, NY$35–$38 / hourWhat You'll Do: •Assist with daily site inspections of all Mechanical & Engineering systems and technical equipment, including servicing and maintenance. About the Role: As a Data Center Technician, you will perform preventative maintenance and corrective repairs within a Data Center operation.
Data Center Technician GTT, LLCData Center TechnicianBarker, NYThe organization employs tens of thousands of professionals including building operations engineers, facility management technicians, HSE consultants, and data center specialists across a worldwide network of managed properties and critical environments. Perform inspections of: - Medium- and low-voltage switchgear - UPS (Uninterruptible Power Supply) systems - Power Distribution Units (PDUs) - Backup generators and transfer switches - Battery systems and monitoring equipment.
NewSpecialist, Risk and Compliance Services (Center of Excellence) Deloitte Touche Tohmatsu LtdSpecialist, Risk and Compliance Services (Center of Excellence)NY$63,000–$116,000 / yearAs a Specialist, Risk and Compliance Services on the Conflicts Center of Excellence team, you will: Collaborate with Conflicts COE Managers and Senior Managers, Lead Client Service Partners, Deloitte Independence Directors, audit engagement teams, global Conflicts teams, and teams across Deloitte businesses to support auditor independence and identify potential conflicts of interest. The Conflicts CoE team performs a critical quality-assurance and risk-management function for the Deloitte U.S. firm, helping the organization remain unbiased and free from conflicts-of-interest, in fact and appearance, when providing services to attest/audit clients.
NewDirector - Contact Center Customer Service M&T Bank CorpDirector - Contact Center Customer ServiceNY$154,700–$257,900 / yearCreates staffing strategies in partnership with Workforce Management utilizing forecasting, capacity planning, staffing models, and operational analytics to optimize customer experience and operational performance to support customers of multiple business lines and products while ensuring adherence to service level agreements. The Director of Contact Center Customer Service leads a large team, managing 4 or more senior leaders who in turn oversee hundreds of managers and bankers in our Contact Centers.
Contact Center Representative Neighborhood Health Center of WNY IncContact Center RepresentativeBuffalo, NYIf you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each persons individual story - consider joining us at Neighborhood! About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region.
NewContact Center Specialist - Buffalo, NY Northwest BankContact Center Specialist - Buffalo, NYBuffalo, New YorkOur Contact Center Specialists are responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required. Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency.
US CONTACT CENTER PREMIER SPECIALIST HSBCUS CONTACT CENTER PREMIER SPECIALISTBuffalo, NYRepresentatives service our Premier and Private Bank clients in a fast-paced environment on a wide variety of topics from International and domestic account opening support, digital navigation, unsecured lending guidance, payment expertise and deposit servicing. US CONTACT CENTER PREMIER SPECIALIST Location: Buffalo, NY, US, 14210 Brand: HSBC Area of Interest: Call Centre Closing Date: Hybrid Worker Date: 22 Jun 2026 **Job description** In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US.
Regal Cinemas Transit Center 18 + IMAX - Williamsville, NY - Cast Member- $16/Hour + Free Tickets + 50% off food Regal Entertainment GroupRegal Cinemas Transit Center 18 + IMAX - Williamsville, NY - Cast Member- $16/Hour + Free Tickets + 50% off foodNYRegal Cinema Transit Center 18 + IMAX is looking for part-time cast members who are passionate about movies and want to be part of delivering the best possible service, cleanliness and movie-going experience to our guests in a diverse, fun, energetic and engaging environment. Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service.
NewRegal Cinemas Elmwood Center in Buffalo, NY - Cast Member- $16.00/Hour + Free Tickets + 50% off food Regal Entertainment GroupRegal Cinemas Elmwood Center in Buffalo, NY - Cast Member- $16.00/Hour + Free Tickets + 50% off foodBuffalo, NYRegal Cinemas Elmwood Center in Buffalo, NY is looking for part-time cast members who are passionate about movies and want to be part of delivering the best possible service, cleanliness and movie-going experience to our guests in a diverse, fun, energetic and engaging environment. Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service.
NewContact Center Loan Support Specialist Northwest BankContact Center Loan Support SpecialistBuffalo, New YorkJob Description As a Loan Support Specialist within the Contact Center, you will be part of team of exceptional customer service professionals that are dedicated to providing exceptional service our customers. • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information.
Online Contact Center Director Bryant & Stratton CollegeOnline Contact Center DirectorOrchard Park, NY$120,000–$140,000 / yearTalent Development & Performance Management: Lead a rigorous, structured performance management cadence including regular one-on-ones, coaching plans, and improvement initiatives that identifies top performers, develops emerging talent, and swiftly addresses underperformance. Position Summary: The Contact Center Director provides strategic leadership and operational oversight of a team of 5 managers and 70 agents, with direct accountability for driving lead-to-opportunity conversion and building a culture of high performance.
L1 Data Center Technician Fluidstack LtdL1 Data Center TechnicianBuffalo, NYIf there is an error with your submission and you did not receive a confirmation email, please email careers@fluidstack.io with your resume/CV, the role youve applied for, and the date you submitted your application-- someone from our recruiting team will be in touch. Powerful AI will be the biggest lever for human choice weve ever built - but only if models are aligned with what humanity actually wants.
Contact Center Product Manager II- Chat M&T Bank CorpContact Center Product Manager II- ChatBuffalo, NY$89,600–$149,300 / year5 years' proven marketing, product management, financial, operations and/or project management experience, OR in lieu of a degree, A combined minimum of 9 years' higher education and/or work experience, including a minimum of 5 years' proven marketing, product management, financial, operations and/or project management experience. This role oversees the design, development, implementation, optimization, and marketing of Chat products to ensure they are marketable, profitable, compliant with legal and regulatory requirements, and effective in driving increased digital containment and reduced assisted‑channel demand.
Multi-Channel Contact Center Representative Tompkins Financial CorpMulti-Channel Contact Center RepresentativeBatavia, NY$19–$21.50 / hourThe Multi-Channel Customer Experience Agent (Multi-Channel Contact Center Representative ) serves as the first point of contact for customers, delivering a highly personalized and seamless service experience across multiple channels. Collaborate with internal teams to resolve complex card-related issues Digital Contact Processing: Alternate weeks focused on live chat and digital contacts without taking incoming calls.
Contact Center Representative - Team Lead Tompkins Financial CorpContact Center Representative - Team LeadBatavia, NY$22–$25 / hourCollaborate with internal teams to resolve complex card-related issues Digital Contact Processing: Deliver consistent, high-quality service across all digital channels, including live chat, secure messaging, and email, ensuring a seamless and unified customer experience. The Customer Experience Agent - Team Lead (Contact Center Representative - Team Lead) is responsible for delivering exceptional customer service by handling inbound and outbound calls, responding to email inquiries, and engaging with customers via Banno conversations and chat within a dynamic care center environment.
Casual Facilities Service Center Assistant Amherst CollegeCasual Facilities Service Center AssistantAmherst, New YorkThe Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data.
NewContact Center Loan Support Specialist Northwest Savings BankContact Center Loan Support SpecialistBuffalo, NY$16–$17.50 / hourSkills, & Abilities: Ability to establish effective working relationships among team members and participate in solving problems and making decisions Working. Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information.
Senior Banker II - Elmwood Financial Center Bank of AmericaSenior Banker II - Elmwood Financial CenterBuffalo, New YorkResponsibilities: • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities. • In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months.
HR Service Center Representative I Manufacturers and Traders TrustHR Service Center Representative IBuffalo, New YorkAssociates’ degree in Human Resources, Business Administration, or Communications and a minimum of 1 year HR Service Center or comparable setting experience, OR in lieu of a degree, a combined minimum of 3 years’ higher education and/or work experience, including a minimum of 1 year’s HR Service Center or comparable setting experience. Function as the first point of contact for HR related inquiries by receiving and responding to incoming telephone calls and Service Now Tickets from employees, managers, former employees and retirees, in a timely and accurate manner.
HR Service Center Representative I M&T Bank CorpHR Service Center Representative IBuffalo, NY$20.55–$34.25 / hourEducation and Experience Required: Associates' degree in Human Resources, Business Administration, or Communications and a minimum of 1 year HR Service Center or comparable setting experience, OR in lieu of a degree, a combined minimum of 3 years' higher education and/or work experience, including a minimum of 1 year's HR Service Center or comparable setting experience. Primary Responsibilities: • Function as the first point of contact for HR related inquiries by receiving and responding to incoming telephone calls and Service Now Tickets from employees, managers, former employees and retirees, in a timely and accurate manner.
First Shift Distribution Center Associate/Receiver Chudy Paper CoFirst Shift Distribution Center Associate/ReceiverCheektowaga, New YorkThe essential functions include, but are not limited to the following: Receiving/Put away, Pick/Staging, Checking/Quality Control, and/or Loading orders: Unloading inbound product trucks, checking in compared with paperwork and RF scanner, and sorting accordingly (noting variances) before physically putting away items into proper bin locations. Assemble customer orders from stock while operating order pickers and/or forklifts to place orders on pallets to be loaded on delivery trucks, sometimes manually counting the amounts needed for will call orders.
Security Operations Center Officer Independent HealthSecurity Operations Center OfficerBuffalo, NYCoordinate with guard force to include but not limited to, assessing; validating routine patrol rounds are conducted within the assigned premises; ensuring daily reports, logs and incident reports are completed by the security guard force. The SOC officer is a contributing member of the team responsible for 24x7 monitoring, reporting and response associated with Physical Security initiatives at the main campus, affiliate, and Medicare Information Center locations.
NewGovernment Telesales Representative Independent HealthGovernment Telesales RepresentativeBuffalo, NY$20–$21.50 / hourMeet the accuracy and quality metrics and be proficient with all necessary systems including Siebel, Salesforce, and Power and achieve an 85% passing score on all training exams. Proficient internet, PC and Windows skills with the ability to quickly learn and implement sales lead generation web-based tools.
Outbound Sales Representative Power-Flo Technologies IncOutbound Sales RepresentativeBuffalo, NYPower-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. At Power-Flo Technologies, youll be part of a team that supports the electrical, industrial, mechanical, and automation industries with trusted products and real-world solutions.
Customer Experience Manager at Frank's Mr. Plumber HireAlignedCustomer Experience Manager at Frank's Mr. PlumberTonawanda, NEW YORK$65,000–$72,000 / yearLead, coach, and develop a team of 2 Customer Service Representatives and 3 Dispatchers , with the opportunity to grow the department as the company continues to expand. You'll coach, develop, and hold your team accountable while driving booked call conversion, schedule efficiency, technician utilization, and overall operational excellence.
Inside Sales Rep I NextEra Energy IncInside Sales Rep IBuffalo, NY$40,000–$60,000 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This job is responsible for selling products and services such as home security, satellite, cable, local/long distance phone service, internet, and warranty products to Business and Residential customers.
Field Sales Representative - Excavation Roto-Rooter Services CompanyField Sales Representative - ExcavationWest Seneca, New York$80,000–$120,000 / yearThe Sales Representative will conduct camera assessments of sewer lines to determine if there is root interruption or breakage in the sewer line resulting in the need for repair or replacement. Leverage our established pricing matrix and/or insurance guidelines to provide competitive quotes for repair/replacement options/solutions and effectively close sales.
Field Sales Representative - Water Restoration Roto-Rooter Services CompanyField Sales Representative - Water RestorationWest Seneca, New York$80,000–$120,000 / yearResponsibilities: Water Restoration Sales Responsibilities : The primary function of this role is to identify and sell opportunities to mitigate property damage caused by water to the residential and commercial market. Maintains IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certification in Water Damage Restoration.
Field Sales Representative Water Restoration Roto-Rooter Group IncField Sales Representative Water RestorationWest Seneca, NY$80,000–$120,000 / yearWater Restoration Sales Responsibilities: The primary function of this role is to identify and sell opportunities to mitigate property damage caused by water to the residential and commercial market. Maintains IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certification in Water Damage Restoration.
Field Sales Representative Excavation Roto-Rooter Group IncField Sales Representative ExcavationWest Seneca, NY$80,000–$120,000 / yearThe Sales Representative will conduct camera assessments of sewer lines to determine if there is root interruption or breakage in the sewer line resulting in the need for repair or replacement. Leverage our established pricing matrix and/or insurance guidelines to provide competitive quotes for repair/replacement options/solutions and effectively close sales.
NewCustomer Service Representative Modern Disposal Services IncCustomer Service RepresentativeBuffalo, NYReturn all internal and external calls, emails and faxes in a timely manner to ensure that customers' concerns are understood, addressed and resolved in an efficient and complete manner. Working in established guidelines, this position is responsible for delivering superior customer service in a prompt, respectful and courteous manner to ensure concerns are resolved.
Customer Service Lead 19-21 hourly Raymours Furniture Co IncCustomer Service Lead 19-21 hourlyBuffalo, NYCustomer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management). https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2025/1/clientdata_1147511/17/1555/395a1ba7-098e-4321-9995-e7770996098d.docxhttps://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf .