Pharmacy Technician - Customer Care Specialist Onco360Pharmacy Technician - Customer Care SpecialistBuffalo, New YorkRemoteOnco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer s. Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.
Customer Care Coordinator TruGreen Companies L.L.C.Customer Care CoordinatorOrchard Park, NY$31,819–$58,865 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Care Coordinator TruGreenCustomer Care CoordinatorOrchard Park, New YorkCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Care Advocate IA - Buffalo Univera HealthcareCustomer Care Advocate IA - BuffaloBuffalo, New YorkSummary: The Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Customer Service Supervisor (Healthcare) CentivoCustomer Service Supervisor (Healthcare)Buffalo, New YorkHeadquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. The Supervisor ensures service levels and client SLAs are consistently met, escalations are resolved with urgency and care, and every member interaction reflects Centivo's commitment to high-quality, personal support.
Customer Service Representative Independent HealthCustomer Service RepresentativeBuffalo, NYThe CSR is called on to research complex issues pertaining to benefits, claims, plans, and eligibility across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the member. Must demonstrate proficiency in balancing keyboard accuracy with speed, the ability to correctly transmit data, and the ability to work efficiently while producing excellent customer service experiences.
On-Call Customer Experience Agent Tompkins Financial CorporationOn-Call Customer Experience AgentBatavia, New York$18–$19.50 / hourReceive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program.
Customer Service Support Associate - Bob Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob SquadAmherst, NYAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
Customer Service Teammate GO Car WashCustomer Service TeammateOrchard Park, New YorkThis includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride.
Customer Experience Agent Tompkins Financial CorporationCustomer Experience AgentBatavia, New York$18–$19.50 / hourFull timeReceive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program.
Customer Service Coordinator starting at 18 hourly Raymours Furniture Co IncCustomer Service Coordinator starting at 18 hourlyBuffalo, NYWe pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication.
Customer Service Representative Independent Health AssociationCustomer Service RepresentativeBuffalo, New YorkThe CSR is called on to research complex issues pertaining to benefits, claims, plans, and eligibility across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the member. Must demonstrate proficiency in balancing keyboard accuracy with speed, the ability to correctly transmit data, and the ability to work efficiently while producing excellent customer service experiences.
NewRetail-PT Customer Service Sales The Michaels Companies IncRetail-PT Customer Service SalesAmherst, NY$16.50–$19.40 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeBuffalo, NYFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Customer Experience Agent - Team Lead Tompkins Financial CorporationCustomer Experience Agent - Team LeadBatavia, New York$22–$25 / hourFull timeThe Customer Experience Agent - Team Lead is responsible for delivering exceptional customer service by handling inbound and outbound calls, responding to email inquiries, and engaging with customers via Banno conversations and chat within a dynamic care center environment. Qualifications: High School Diploma or equivalent and a minimum of three (3) to five (5) years of experience in banking, with demonstrated proficiency in bank systems, products, and services across multiple customer service channels (email, chat, calls) required.
Customer Service Representative Sealing Devices IncCustomer Service RepresentativeNY$20–$25 / hourListen closely to customer needs and use your technical knowledge to recommend sealing solutions that perform in demanding aerospace, defense, and government environments. Ability to work in both office and production environments may involve moderate noise levels, temperature variation, and use of personal protective equipment (PPE) when required.
Customer Service Representative Window WorldCustomer Service RepresentativeDepew, New YorkCompany Overview Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management CRM to schedule appointments and record customer data.
Customer Service Repsentative BestSelf Behavioral Health IncCustomer Service RepsentativeOrchard Park, NYThe Customer Service Representative (CSR) is responsible for the day to day operations of the front offices of various BestSelf Behavioral Health programs. The CSR is expected to perform the secretarial, clerical, data entry and processing duties of their respective program.
Retail Customer Service Specialist Dick's Sporting Goods IncRetail Customer Service SpecialistAmherst, NY$17–$24 / hourPromote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
Customer Service Rep Scherer ElectricCustomer Service RepHamburg, NY$18–$23 / hourFull timeOur high-quality service has been recognized many times and is displayed by our impressive list of accolades which includes the Hamburg Chamber of Commerce Leadership Award in 2007, BBB Torch Award for marketplace excellence in 2008, the Home Services Hall of Fame for market dominance and service company of the year in 2010, and the Eaton Contractor 10 Year Award in 2019. Each day, you will communicate directly with customers, handle scheduling and service requests, and ensure the workflow runs smoothly for both clients and electricians.
Senior Analyst, Member Care Workforce Analytics Centivo CorpSenior Analyst, Member Care Workforce AnalyticsBuffalo, NYResponsibilities include: Working under the guidance of the leader of Analytics and Reporting, this role will: Create and maintain a capacity plan for the contact center that includes short- and long-term workload forecasts and staffing allocations required to meet contact center goals. Reporting to the Analytics and Reporting team, this position involves creating and maintaining capacity plans, performing deep-dive analytics on call center operations to uncover opportunities for improvement and efficiency, and ensuring service level targets are met.
Customer Service Representative Professional Plastics IncCustomer Service RepresentativeOrchard Park, NYThis position is responsible for managing customer accounts, coordinating order fulfillment, and ensuring a smooth and positive customer experience in a fast-paced environment. Position Summary: The Customer Service Representative plays a key role in delivering excellent client support and maintaining strong customer relationships.
Multi-Channel Customer Experience Agent Tompkins Financial CorporationMulti-Channel Customer Experience AgentBatavia, New York$19–$21.50 / hourFull timeThe Multi-Channel Customer Experience Agent serves as the first point of contact for customers, delivering a highly personalized and seamless service experience across multiple channels. Deliver consistent, high-quality service across all digital channels, including live chat, secure messaging, and email, ensuring a seamless and unified customer experience.
NewCustomer Service Representative Reimer Home ServicesCustomer Service RepresentativeBuffalo, NY$19–$23 / hourFor over 100 years, Reimer Home Services has been the go-to name for HVAC, plumbing, and electrical services across Buffalo and Western New York. We're hiring a Customer Service Representative who's passionate about helping people and thrives in a fast-paced, collaborative environment.
NewCustomer Service - Automotive - Benefits Towne AutomotiveCustomer Service - Automotive - BenefitsBuffalo, NY$60,000–$100,000 / yearPROBLEM SOLVERS – ENJOY TAKING CARE OF CUSTOMERS TO DELIVER A GOOD RESULT. TOWNE AUTOMOTIVE HAS OPPORTUNITIES FOR CUSTOMER SERVICE ORIENTED INDIVIDUALS.
Supervisor, Technical Customer Support Tesla IncSupervisor, Technical Customer SupportBuffalo, NY$72,000–$108,000 / yearIn this role, you will build and maintain strong relationships across internal departments including Energy Operations, Finance, Legal, Interconnections, Pre PTO, Property and Title and work cross-functionally with those teams to resolve issues, drive continuous improvement, and eliminate root-cause defects. Tesla Technical Customer Support Supervisors are proactive, hands-on leaders who guide a team of 16-22 Technical Customer Support Specialists toward delivering exceptional customer experiences.
Customer Success Manager II Criteo TechnologyCustomer Success Manager IIBoston, New YorkWork cross-functionally with Account Strategy and Operations (Technical Solutions, Analytics, Creative Services, AdOps) teams to coordinate higher-complexity implementations such as A/B testing or custom creative builds . Coordinate set-up of new advertising campaigns and updates to existing campaign settings (i.e. creative, audience targeting, tracking) within Criteo’s Commerce Growth platform, ensuring a high level of quality and accuracy .
GreenDrop Customer Service Attendant - Floater CK Hutchison Holdings LtdGreenDrop Customer Service Attendant - FloaterDepew, NY$16.86–$21.07 / hourBy partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. Our training department / Savers University develops and delivers robust training to every team member across our organization from new hires to senior executives.
CLUB Customer Service Outfitter - Part Time BPS Direct LLCCLUB Customer Service Outfitter - Part TimeCheektowaga, NY$16–$18.75 / hourThe CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
Aither Advocate - Customer Service Aither HealthAither Advocate - Customer ServiceAmherst, New YorkSkills & Qualities: Strong communication skills: You know how to explain things clearly, ensuring members understand their healthcare options and solutions. Problem Solve & Innovate: Leverage your problem-solving skills to address membersâ concerns and help us invent new methods to reduce healthcare costs.
Customer Service Teammate GO Car Wash Management CorpCustomer Service TeammateDepew, NY$16–$18 / hourPart timeThis includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride.
NewCustomer Service Representative | Technical Support Charter Communications IncCustomer Service Representative | Technical SupportAmherst, NY$20–$25.25 / hourExperience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center. Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more.
Insurance Customer Service Representative TrueCut InsuranceInsurance Customer Service RepresentativeBuffalo, NYYou will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. Genuine commitment to delivering exceptional customer experiences and building lasting relationships.
Customer Service Delivery Advocate CarvanaCustomer Service Delivery AdvocateBuffalo, NY$20–$22 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
NewCustomer Service Associate Walgreen CoCustomer Service AssociateLackawanna, NY$16–$18 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateWest Seneca, NY$17–$19 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryBuffalo, NY$16–$18 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Lead 19-21 hourly Raymours Furniture Co IncCustomer Service Lead 19-21 hourlyBuffalo, NYCustomer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management). https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2025/1/clientdata_1147511/17/1555/395a1ba7-098e-4321-9995-e7770996098d.docxhttps://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf .
NewPatient Care Specialist II International Rehabilitative Sciences IncPatient Care Specialist IIBuffalo, NYGeneral office environment that requires frequent or continuous periods of talking, sitting, keyboard entry and repetitive motion of the hands/wrists, and good general vision and hearing. This in-office role involves working directly with customers both in person and over the phone regarding RS Medical products and services.
Supervisor Member Care Centivo CorpSupervisor Member CareBuffalo, NYQualifications Required: Minimum 3 years of supervisory or management experience in a customer service or operations environment Minimum 2 years of experience in a TPA, health insurance, or employee benefits setting Working knowledge of CPT codes, ICD-9/ICD-10 coding, and medical terminology Demonstrated ability to communicate professionally in both written and verbal formats Experience working in a regulated environment with adherence to HIPAA and/or data privacy requirements Proficiency in Microsoft Office and the ability to learn new proprietary systems High school diploma required Preferred: Associates or bachelors degree in a related field Experience with call center platforms or CRM/ticketing tools Familiarity with self-funded employer health plan structures and ERISA-governed benefit plans Work Location Buffalo-based office Leadership Skills & Behaviors Business Acumen - A keenness and quickness in understanding and dealing with a business situation in a manner likely to lead to a good outcome. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.
Customer Service Specialist Sherwin-Williams CoCustomer Service SpecialistNYThe individual selected for this role will be expected to work at Store #1461, located at: 164 Main Street, East Aurora, NY 14052 This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys customers, staff, employees, vendors, contractors, and the general public.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Depew, NYThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
FULL TIME DIALYSIS PATIENT CARE TECHNICIAN Pure Life Renal Inc.FULL TIME DIALYSIS PATIENT CARE TECHNICIANWilliamsville, NYCertification: The PCT must be certified as a hemodialysis technician by a nationally accepted certification exam within 18 months of date of hire (PLR prefers within 12 months of hire and will help you obtain this certification). The patient care technician works under the direct supervision of the licensed professional nurse to carry out technical and patient care treatment activities.
Business Development Manager Auto Care & Major Accounts Genuine Parts CoBusiness Development Manager Auto Care & Major AccountsNYMust be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings; drives long distances to make multiple sales calls daily including overnight stays as required by the territory. Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communication.
Resident Care Aide ElderwoodResident Care AideWilliamsville, NY$16.50–$18.02 / hourIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Ability to assist residents with Daily Living Activities as needed that may include meal assistance, grooming, medication management, showering, dressing/undressing, toileting, skin care.
Memory Care Program Specialist ElderwoodMemory Care Program SpecialistCheektowaga, NY$23–$29.90 / hourIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Bachelor’s degree in Recreational Therapy, Education or related field OR Certified Occupational Therapist (COTA) OR Associates Degree (example COTA) with 1-2 years of experience in long term care Activities OR 1-2 years’ experience in recreational programming in another field.
Resident Care Aide - Home Health Aide (HHA) ElderwoodResident Care Aide - Home Health Aide (HHA)West Seneca, New York$16.50–$18.02 / hourFull timeIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Ability to assist residents with Daily Living Activities as needed that may include meal assistance, grooming, medication management, showering, dressing/undressing, toileting, skin care.
Patient Care Tech Rochester Regional HealthPatient Care TechBATAVIA, NY$19–$21 / hourpre>Description Job Title: Patient Care Technician Department: Med/Surg Location: UMMC (Batavia) Schedule: Per Diem SUMMARY: Provides direct or indirect patient care in accordance with treatment plans as determined/delegated by a licensed nurse or RN. PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
NewCustomer Service Representative Charter Communications IncCustomer Service RepresentativeCheektowaga, NY$20–$25.25 / hourAs a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center.
Medical Secretary (Care Assistant Professional) UBMD NeurologyMedical Secretary (Care Assistant Professional)Buffalo, NY$17–$22Creates accurate patient records by filing, preparing new charts, placing test and procedure results within the EMR system and ensuring all necessary documentation from other practices are in place prior to patient visits. Schedules/reschedules and confirms appointments in a timely manner, managing the designated provider's schedule, including students and technicians (if applicable).