Inbound Call Center: Columbus, OH (10 open roles) Financial clientInbound Call Center: Columbus, OH (10 open roles)Columbus, OHContractorFunctional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.
NewCommissioning Engineer (Data Centers) JobotCommissioning Engineer (Data Centers)Dublin, OH$80,000–$120,000 / yearMust be self-motivated and well versed in Data Center projects touching on large building MEP systems design, commissioning, retro-commissioning, energy modeling/analysis and construction for complex buildings. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Customer Support / Call center rep (30 open positions) Financial clientCustomer Support / Call center rep (30 open positions)Columbus, OHFull timeFunctional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.
Call Center Representative (Inside Sales) Improveit Home RemodelingCall Center Representative (Inside Sales)Grove City, OHFull timeYou’ll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers.
Call Center Representative MyUSA Credit UnionCall Center RepresentativeOhioMyUSA Call Center Representatives provide extraordinary member service by providing over-the-phone support to Credit Union Members and prospective members, building trusted relationships in both the service that they provide as well as their ability to recommend products and services that best meet the member's financial needs. Call Center Representative Qualifications include: Live the values: Positive Empowerment, Compassionate Relationships, Transformative Service, and Collaborative Innovation (visit www.myusacu.com/acout-us to learn more).
Call Center Customer Service Agent Fortuity Calling, LLCCall Center Customer Service AgentColumbus, OhioPay: $16-20/hr (varies by client and experience) Location: Onsite - 775 West Broad, Columbus, Ohio 43222 (Free parking + on a major COTA bus route) Note: This posting is used to recruit for multiple full-time, non-exempt Customer Service Representative positions, which may be either permanent or temporary/seasonal with a defined start and end date. Summary: Call Center Customer Service Agents interact with the client customers by addressing inquiries, resolving complaints, and assisting with account interactions.
Call Center Verification Specialist Equitas HealthCall Center Verification SpecialistColumbus, OhioWith 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. ESSENTIAL JOB FUNCTIONS: Essential job functions include, but are not limited to, managing inbound and outbound call center interactions to complete patient pre-registration before scheduled services and demonstrating an understanding of medical, dental, and behavioral health insurance, including coordination of benefits.
NewCall Center Verification Specialist Equitas Health, Inc.Call Center Verification SpecialistColumbus, OH$20.43–$24.52 / hourPart timeWith 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. ESSENTIAL JOB FUNCTIONS: Essential job functions include, but are not limited to, managing inbound and outbound call center interactions to complete patient pre-registration before scheduled services and demonstrating an understanding of medical, dental, and behavioral health insurance, including coordination of benefits.
Customer Service Representative (Guest Experience Call Center) Penzone SalonsCustomer Service Representative (Guest Experience Call Center)Dublin, OH$10–$20 / hourFull timeJob Duties: Answering phone calls for all salon locations; booking, canceling + confirming appointments; directing guests to appropriate departments when needed; must be familiar with all salon services in order to answer questions from guests; filling out paperwork for gift certificates, standing appointments, packages, and bridal parties. Position requires strong interaction with all salon personnel, handling or referring customer complaints and concerns in a tactful, professional manner.
Call Center Agent Equitas HealthCall Center AgentColumbus, OhioWith 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence and interest in working with persons of the transgender community or non-gender conforming community.
Call Center Agent Equitas Health, Inc.Call Center AgentColumbus, OH$17.79–$22.21 / hourPart timeWith 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence and interest in working with persons of the transgender community or non-gender conforming community.
Virtual Branch Service Representative (Call Center) KEMBA Financial Credit UnionVirtual Branch Service Representative (Call Center)Columbus, OHProfessionally service Member activity associated with loan and deposit services: Provide accurate information for all products and services, as well as the status of all Member accounts. Assume primary ownership over all Member issues by accurately documenting, researching, and resolving or escalating Member issues associated with any product or service.
Call Center Agent Equitas Health IncCall Center AgentColumbus, OHReporting to the Call Center Manager, the Call Center Agent is responsible for answering a high volume of incoming calls from clients, patients, and the general public in a professional and courteous manner. Deals with a multitude of different questions or requests from callers and is responsible for transferring calls to appropriate departments and/or individuals as necessary.
NewCall Center Representative - Spanish Speaking Heart of Ohio Family Health CentersCall Center Representative - Spanish SpeakingColumbus, OHAll facilities are a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. Job Duties , these are considered essential to the successful performance of this position: Optimistically greet persons upon entry and assist them upon exit, striving to meet and exceed the expectations of patients, visitors and other staff members.
Call Center Representative Nesco Resource, LLCCall Center RepresentativeColumbus, OH$18–$20 / hourWe are seeking a customer-focused Small Engine and Parts Customer Support Representative to provide high-quality support via phone. This role handles warranty inquiries, technical support, and parts orders related to small engines and generators.
Calling Center Remedy Intelligent StaffingCalling CenterColumbus, OHThis role requires strong English communication skills, the ability to interact professionally with customers, and a basic understanding of light industrial environments to effectively support client needs. Support light industrial client needs by understanding basic warehouse, production, or assembly operations.
NewCall Center Representative FoxfruitCall Center RepresentativeColumbus, OhioThis role is ideal for individuals who enjoy communicating with customers, resolving concerns, and working in a fast-paced, team-oriented environment. We are seeking a motivated Call Center Representative to provide exceptional customer service and deliver positive customer experiences through professional phone interactions.
NewAssistant Manager-Call Center Kenneth's Hair Salons & Day SpasAssistant Manager-Call CenterColumbus, OHAs Employee Owners, our Assistant Managers at Kenneth's are surrounded with support in all day-to-day operations as they develop skills in employee relations, deliver exceptional guest experiences, and support/lead operations in our Call Center. In this role, the Assistant Manager will serve as a primary point of contact for guests, assisting with appointment scheduling, answering inquiries, resolving concerns, and ensuring every interaction reflects our commitment to excellence.
Call Center Member Services Representative Bridge Credit UnionCall Center Member Services RepresentativePowell, OHFull timeResponsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems.
Customer Service Representative, Call Center - Blue Ash, OH Green DotCustomer Service Representative, Call Center - Blue Ash, OHOhioIn Green Dot Customer Support, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. Demonstrating sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority.
Call Center Representative/Dispatcher/Scheduler/Quality Control Access 2 Interpreters, LLC.Call Center Representative/Dispatcher/Scheduler/Quality ControlColumbus, OHFull timeWe are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies. If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references.
NewCalling Center (Expired) Remedy StaffingCalling Center (Expired)Columbus, OHThis role requires strong English communication skills, the ability to interact professionally with customers, and a basic understanding of light industrial environments to effectively support client needs. Support light industrial client needs by understanding basic warehouse, production, or assembly operations.
Hazardous Materials Call Center Support Specialist 3E CompanyHazardous Materials Call Center Support SpecialistOHTo set you up for success, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance: Training Schedule (Approx. You'll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment.
NewExperienced BDC/Call Center Rep BOB CALDWELL AUTOMOTIVE, INC. DBA BOB CALDWELL CHRYSLER JEEPExperienced BDC/Call Center RepColumbus, OHReach out to customers by completing phone calls, emails, and text messages (100+/day) as assigned by the CRM system and/or management. Generate service appointments by working with prospective customers who have requested assistance or information via internet, email, chat or phone call inquiries.
Call Center Associate- Life Insurance Accenture PlcCall Center Associate- Life InsuranceColumbus, OHUtilizes resources and tools to accurately respond to customer inquiries and follows all documented processes and workflows provided by the client to enhance customer service and reduce customer effort operating efficiency. Handles customer service inquiries via telephone and/or email and performs variety of complex clerical or administrative support functions which require knowledge and understanding of Group Insurance policies for Life Insurance products.
Call Center-Guest Recovery Representative City BBQCall Center-Guest Recovery RepresentativeDublin, OHThis position contributes to City Barbeque success by serving our joints and guests by helping our guests find the perfect meal for their occasion, answering general questions about our menu, handling 86 Requests, handling guest complaints over the phone & email. Review and respond to all guest emails with same day turn around to the following email inboxes: CBBQ Rewards, CBBQ Info, City BBQ Guest Recovery.
NewCall Center Representative NESCO RentalsCall Center RepresentativeColumbus, OHWe are seeking a customer-focused Small Engine and Parts Customer Support Representative to provide high-quality support via phone. This role handles warranty inquiries, technical support, and parts orders related to small engines and generators.
Call Center-Lead Guest Recovery Rep City BBQCall Center-Lead Guest Recovery RepDublin, OHYou will also contribute to City Barbeque success by also supporting City Barbeque by way of serving our joints and guests by helping our guests find the perfect meal for their occasion, answering general questions about our menu, handing 86 Requests, guest complaints over the phone, as well as providing second level support to the Guest Service Representatives as needed. Review and respond to all guest emails with same day turn around to the following email inboxes: CBBQ Rewards, CBBQ Info, City BBQ Guest Recovery.
Remote Outbound Call Center Agent MDS Communications CorpRemote Outbound Call Center AgentOHRemote$15–$16 / hourOur clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications.
NewCall Center Retention Rep - Remote EchoStarCall Center Retention Rep - RemoteColumbus, OhioRemoteFull timeEchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach.
Corporate Resolutions Specialist (Blue Ash, OH - Call Center) Green DotCorporate Resolutions Specialist (Blue Ash, OH - Call Center)OhioIn Green Dot Customer Escalations, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. Demonstrate sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority.
NewCall Center Retention Rep - Remote EchoStar CorpCall Center Retention Rep - RemoteColumbus, OHRemoteEchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach.
Call Center Verification Specialist Equitas Health IncCall Center Verification SpecialistColumbus, OHPOSITION SUMMARY: Reporting to the Shared Service Manager, the Verification Specialist is a member of the Call Center team and is responsible for completing pre-service patient registration, insurance verification, and other requests before scheduled appointments. This role works closely with scheduling staff through warm call transfers to ensure a seamless patient experience.
Representative, Retirement Solutions Center Nationwide Mutual Insurance CoRepresentative, Retirement Solutions CenterOHRemote$46,345–$75,500 / yearNationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 63 licenses preferred and may be required based on assigned product/line-of-business or distribution system.
Representative, Retirement Solutions Center - Financial Services Representative (Remote) Nationwide Mutual Insurance CoRepresentative, Retirement Solutions Center - Financial Services Representative (Remote)OHRemote$46,345–$75,500 / yearNationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system.
(Non-IT) Sales - Solutions Center Rep - Bilingual Tailored Management(Non-IT) Sales - Solutions Center Rep - BilingualGrandview Heights, OH$19.51 / hourUpon acceptance of offer, candidates will be required to submit to a 10-year criminal background check, urinalysis drug screen, and soft credit screen . If you want to work for a company that provides a great culture, great opportunities, and a huge impact, apply to join our client's team!
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureOH$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
NewContact Center Strategy, Growth, and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Strategy, Growth, and Transformation ManagerColumbus, OH$134,500–$265,100 / yearLead a small team to develop roll out plans with clients, meet with regional stakeholders to evangelize WFM, coordinate with technical resources on WFM configuration, create WFM training, and guide teams through WFM operations using Genesys. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Tree Trimmer - Union Asplundh Tree ExpertTree Trimmer - UnionButte, MTFull timeMust be able to walk, climb, and work from ladders, or at various heights, on uneven and slippery surfaces, performing mentally/physically demanding work under unfavorable weather conditions while handling equipment or material. Notice to Agencies: We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterColumbus, OHAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Solutions Center Representative Tailored ManagementSolutions Center RepresentativeColumbus, OH$19 / hourYou'll understand high-level product/plan requirements in order to best handle inquiries, resolve account concerns, and educate customers on plan benefits, all while building strong relationships. Qualifications Education: High school diploma or equivalent is required; Recent degree in finance, business, insurance, economics, or communications preferred.
Solutions Center Representative - Deferred Public Retirement Tailored ManagementSolutions Center Representative - Deferred Public RetirementColumbus, OH$19 / hourYou'll understand high-level product/plan requirements in order to best handle inquiries, resolve account concerns, and educate customers on plan benefits, all while building strong relationships and studying to take the SIE/Series 6 Examinations. Qualifications Education: High school diploma or equivalent is required; Recent degree in finance, business, insurance, economics, or communications preferred.
NewService Center Representative Sedgwick Claims Management Services, Inc.Service Center RepresentativeDublin, OHPRIMARY PURPOSE: To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
NewIn-Office, Service Center Representative Sedgwick Claims Management Services, Inc.In-Office, Service Center RepresentativeDublin, OHPRIMARY PURPOSE: To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerColumbus, OH$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
NewData Center CoE - Field Service Technician ABBData Center CoE - Field Service TechnicianOhioPreference will be given to candidates with experience on Emerson RX3i etc. and Proficy Machine edition, ABB AC500 PLC and Automation Builder software, CP600 HMI and Panelbuilder software, and/or well as Zenon for HMIs and Cimplicity software, Woodward Easygen and LSS, Computer networking skills, wire shark and IED scout, relay testing and configuration experience (Siemens, ABB REX640, SSC600, REF615, REG615, SEL, Multilin), and RTAC configuration. High school diploma/GED with 5 years of hands-on electrical/electronics engineering experience; OR associate degree/trade certification with 3 years of experience; OR bachelor’s degree with 3 years of experience; OR high school diploma/GED with 3 years of equivalent work or military experience servicing critical power equipment.
Contact Center Supervisor FortuityContact Center SupervisorColumbus, OhioBackground & Screening Requirements Because this role supports regulated financial services programs: Candidates must successfully pass a financial services background check, which may include criminal history, employment verification, and credit review. Broad St., Columbus, OH 43222 Position Overview Fortuity is seeking an experienced Contact Center Supervisor to lead and develop a team of Customer Service Representatives in a high-performance, metrics-driven environment.
NewScheduling Center Coordinator Merion Village DentalScheduling Center CoordinatorColumbus, OHUse your outstanding and natural customer service talent in our beautiful office, you will make our current patients even more impressed with our unbelievable service. This is a rare opportunity for a customer service-oriented person to join a progressive healthcare practice as a call center scheduling coordinator.
NewCustomer Service Specialist I - Customer Service Center WesBanco IncCustomer Service Specialist I - Customer Service CenterColumbus, OHAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES - PART-TIME Micro CenterCUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES - PART-TIMEHilliard, OHPart timeMICRO CENTER is the nation’s leading computer and electronics big‑box retailer, offering more than 40,000 of the industry’s best technology products. This position is ideal for individuals who thrive in a fast‑paced retail environment, enjoy continuous learning, and share our dedication to delivering outstanding service.