Customer Care/Call Center ^ Customer Care Lead Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care LeadEast Hartford, CTEast Hartford, CT 06108. Call Center Lead.
Customer Care/Call Center ^ Customer Care Specialist ^ Inter Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care Specialist ^ InterEast Hartford, CTSenior Customer Service Representative. = East Hartford, CT 06108.
Call Center Marketing Specialist Yankee HomeCall Center Marketing SpecialistChicopee, MassachusettsIn this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top-rated home improvement products and services. Yankee Home Improvement , one of the best-known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives.
Sr. Call Center CSR MMC GroupSr. Call Center CSREast Hartford, CT$21 / hourThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. If you're looking for a stable weekday schedule, competitive pay, and the opportunity to help people every day, apply today and join a team where your customer service skills truly make a difference.
Call center Lead Veterans Sourcing GroupCall center LeadEast Hartford, CTSeeking an experienced Call Center Lead to support daily call center operations, assist supervisors, coach agents, and provide exceptional customer service to HUSKY Health beneficiaries. Support supervisors by handling escalated calls and assisting with daily floor operations.
CSR, Call Center, E Hartford, CT Hire Evolution ConsultingCSR, Call Center, E Hartford, CTE Hartford, CT$19.94We're seeking a detail-oriented professional who thrives in a fast-paced environment and enjoys helping customers while keeping operations running smoothly. Looking for an opportunity to build your administrative and customer service experience with a well-established organization?
Call Center Customer Service Representative Waste Management IncCall Center Customer Service RepresentativeWindsor, CT$17.50–$23.64 / hourWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. Processes customer service requests, problem inquiries and fields transactions of high-level complexity within business segment independently and proficiently.
Call Center Representative Veterans Sourcing GroupCall Center RepresentativeEast Hartford, CTDocument all interactions with consumers and properly forward calls to Call Center Leadership or other CT agencies. You will be responsible for providing program and account information, password reset assistance, and ensuring timely call resolution.
Customer Service Representative | Call Center CSR MMC GroupCustomer Service Representative | Call Center CSREast Hartford, CTAs a Customer Service Representative , you'll serve as the first point of contact for customers, providing program information, assisting with online portal password resets, and ensuring every caller receives professional, compassionate support. Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
Call Center Specialist MMC GroupCall Center SpecialistEast Hartford, CTThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We will rely on you to actively listen to our callers and use excellent customer service skills, compassion and empathy to assist them.
Call Center Representative Goodwin UniversityCall Center RepresentativeEast Hartford, CTPhysical and Mental Requirements: Work Environment None Under 1/3 1/3 to 2/3 Over 2/3 Outdoor Weather Conditions X Work with fumes or airborne particles X Work near moving mechanical parts X Risk of electrical shock X Vibration X. Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X Talking & Hearing X Using hands/fingers to handle/feel X Climbing or balancing X Bending, pulling, pushing X Driving X.
Call Center Specialist, Harrington Hospital, Southbridge - 40 Hours, Days UMass Memorial Health Care IncCall Center Specialist, Harrington Hospital, Southbridge - 40 Hours, DaysSouthbridge, MAExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Answer telephones, engages clinical staff when appropriate for assistance, keep calls to an average of 4 minutes and consistently handles an average of 100 calls per shift.
Practice Manager, Central Intake Call Center Behavioral Health NetworkPractice Manager, Central Intake Call CenterSpringfield, MassachusettsThe Practice Manager is responsible for the day-to-day operational effectiveness, administrative oversight, and client experience across BHN’s CBHC and Behavioral Health Urgent Care: BHUC outpatient services. The Central Intake Practice Manager collaborates effectively with outpatient CBHC and BHUC clients while working closely with Access Intake, scheduling, administrative support, and crisis teams.
Subaru BDC Call Center Consultant Mitchell SubaruSubaru BDC Call Center ConsultantCanton, ConnecticutMitchell Subaru located in Canton, Ct is focused on providing the best solutions and service for all of it's clients and is currently in need of additional team members for our Customer Care Team. We want to hire talented people who are willing to go the extra mile for our customers and who enjoy working in a friendly, fast-paced environment.
Remote Health Insurance Call Center Representative (Temp-to-Hire) The MH GroupRemote Health Insurance Call Center Representative (Temp-to-Hire)Springfield, MassachusettsRemoteStrong work ethic and sense of responsibility toward teammates and customers, exemplified by punctuality and availability. The ideal candidate brings hands-on knowledge of health insurance, proven call center experience, and a genuine passion for customer service.
NewCall Center Coordinator Caring Health Center IncCall Center CoordinatorSpringfield, MA$19.23–$24 / hourPart timeIn accordance with established procedures, receives, takes messages and forwards all incoming phone calls as appropriate (to triage nurse, interpreters, outreach, or administrative departments) in a friendly manner. Maintains current knowledge of the time requirements of various categories of patient visits, preferences and work schedules of various physicians, and any interpretation needs.
Logistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 3rd shift UPSLogistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 3rd shiftEAST HARTFORD, CTOur company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift. Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries.
Senior Director, US Employer Operations - Head of Medical Call Centers The Cigna GroupSenior Director, US Employer Operations - Head of Medical Call CentersBloomfield, CT$180,000–$300,000 / yearThis executive leader is accountable for an organization of 1,300+ direct and indirect team members, supporting more than 16 million customers, managing annual call volumes exceeding 10 million interactions, overseeing $40 million in performance guarantee commitments, and stewarding a $60 million operating budget. The position partners extensively with enterprise leaders across Operations, Technology, Product, Finance, Human Resources, Sales, and Service organizations to define and execute strategies that improve customer experience, enhance efficiency, optimize service delivery, and accelerate business performance.
NewCall Center Coordinator Caring Health CenterCall Center CoordinatorSpringfield, MassachusettsIn accordance with established procedures, receives, takes messages and forwards all incoming phone calls as appropriate (to triage nurse, interpreters, outreach, or administrative departments) in a friendly manner. Maintains current knowledge of the time requirements of various categories of patient visits, preferences and work schedules of various physicians, and any interpretation needs.
Call Center Specialist, Harrington Hospital, Southbridge - 40 Hours, Days UMass Memorial HealthCall Center Specialist, Harrington Hospital, Southbridge - 40 Hours, DaysSouthbridge, MassachusettsSupport the practices by answering telephone inquiries, scheduling appointments, registering new patients, and maintaining records and accounts. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
Inbound Call Center Reps - Financial Transfer Agent Dept. iShareInbound Call Center Reps - Financial Transfer Agent Dept.Hartford, ConnecticutiShare was founded to fill a real market need – with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company’s unique scenario and requirement, and then architect a solution accordingly. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns.
Call Center Nurse, Harrington Hospital, Southbridge - 40 Hours, Days UMass Memorial Health Care IncCall Center Nurse, Harrington Hospital, Southbridge - 40 Hours, DaysSouthbridge, MA$22.17–$39.91 / hourSupport the practices by answering telephone inquiries, scheduling appointments, providing clear and informative triaging, assisting clerical call center specialists, offering callers clinical advice, handling medically complicated callers, VNAs, etc. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
Biometrics (Fingerprinting) Technician - On Call Amentum Services IncBiometrics (Fingerprinting) Technician - On CallEast Hartford, CTManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
EMS Call Receiver Global Medical Response IncEMS Call ReceiverSpringfield, MAResponsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.
Manager, Contact Center, Residential and Business (Hybrid Schedule) Eversource EnergyManager, Contact Center, Residential and Business (Hybrid Schedule)Windsor, CT$152,960–$169,960 / yearCurrent guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. At Eversource, you'll be working for New Englands largest energy delivery company, serving more than 4 million electric and natural gas customers in Connecticut, Massachusetts and New Hampshire.
EMS Call Receiver AMREMS Call ReceiverSpringfield, MassachusettsFull timeResponsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. GMR’s Core Behaviors —keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureCT$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerHartford, CT$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Business Development Center Associate Customer Concierge Mitchell SubaruBusiness Development Center Associate Customer ConciergeCanton, ConnecticutMitchell Subaru, North America's first Subaru dealership, is seeking a qualified, energetic individual for a Customer Service position in our Customer Concierge Department. Candidates must possess effective communication skills, have a strong customer service and/or sales background, and excellent organizational skills.
Subaru Service Business Development Center Associate Mitchell SubaruSubaru Service Business Development Center AssociateCanton, ConnecticutMitchell Subaru, North America's first Subaru dealership, is seeking a qualified, energetic individual for a Customer Service position in our Customer Concierge Department. Candidates must possess effective communication skills, have a strong customer service and/or sales background, and excellent organizational skills.
NewSpecialist, Risk and Compliance Services (Center of Excellence) Deloitte Touche Tohmatsu LtdSpecialist, Risk and Compliance Services (Center of Excellence)Hartford, CT$63,000–$116,000 / yearAs a Specialist, Risk and Compliance Services on the Conflicts Center of Excellence team, you will: Collaborate with Conflicts COE Managers and Senior Managers, Lead Client Service Partners, Deloitte Independence Directors, audit engagement teams, global Conflicts teams, and teams across Deloitte businesses to support auditor independence and identify potential conflicts of interest. The Conflicts CoE team performs a critical quality-assurance and risk-management function for the Deloitte U.S. firm, helping the organization remain unbiased and free from conflicts-of-interest, in fact and appearance, when providing services to attest/audit clients.
NewSupervisor, System Operations Center (Rotating Shifts Required) Eversource EnergySupervisor, System Operations Center (Rotating Shifts Required)Springfield, MA$130,990–$145,540 / yearWork is performed primarily in a Control Center which requires sitting, walking, standing, stair climbing, completion of paperwork, using a telephone, communication equipment and computer and attending meetings. The Supervisor's role is multifaceted with responsibilities including work process and systems coordination, direct supervision of systems, distribution work activities, performance measurement, coaching, mentoring and various administrative duties.
MEMBER CONTACT CENTER REP Freedom Credit UnionMEMBER CONTACT CENTER REPSpringfield, MAManage direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including: • Hiring, directing job assignments • Monitoring staff performance • Coaching, counseling, training • Assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience.
Transfer Agency Contact Center Supervisor iShareTransfer Agency Contact Center SupervisorHartford, ConnecticutiShare was founded to fill a real market need – with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company’s unique scenario and requirement, and then architect a solution accordingly. Recognizing this gap, senior industry executives put their credibility on the line to form iShare and ensure they create a fulfilling experience with lasting value for all stakeholders – customers, employees and partners.
Welcome Center Specialist Goodwin UniversityWelcome Center SpecialistEast Hartford, CTPhysical Activity None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X Talking & Hearing X Using hands/fingers to handle/feel X Climbing or balancing X Bending, pulling, pushing X Driving X. Knowledge, Ability and Skill: Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity.
Senior Architect (IT Principal), Enterprise Architecture - Contact Center & Service Transformation The Cigna GroupSenior Architect (IT Principal), Enterprise Architecture - Contact Center & Service TransformationCTPartnering across Enterprise Architecture, Product, Technology, Operations, and business leaders, this role provides architectural direction in complex, fast-changing environments-clarifying options, influencing decisions, and translating business needs into actionable technology strategy. The Senior Architect, Enterprise Servicing shapes the enterprise architecture for an end-to-end member/patient servicing experience across digital self-service, contact center/voice, and supporting operational workflows.
Account Executive | Full-Time | Mullins Center (UMass-Amherst) Oak View GroupAccount Executive | Full-Time | Mullins Center (UMass-Amherst)Amherst, Massachusetts$50,000–$55,000 / yearOak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Account Executive | Full Time | Mullins Center (UMass Amherst) Oak View GroupAccount Executive | Full Time | Mullins Center (UMass Amherst)Amherst, MA$50,000–$55,000 / yearFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Business Assistant - Health Science Center Bay Path UniversityBusiness Assistant - Health Science CenterEast Longmeadow, MAStart computers and set up technology and presentation equipment in all related classrooms before each class, and ensure that computers and related IT equipment are operational, especially in high-tech rooms if needed. JOB SUMMARY: The Health Science Center (HSC) Business Assistant is critical to the smooth operation of the HSC and interacts regularly with potential and current students, faculty, staff, and external guests.
RN, Cancer Center Infusion, Outpatient IMCS Group IncRN, Cancer Center Infusion, OutpatientNorthampton, MACompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
Casual Facilities Service Center Assistant Amherst CollegeCasual Facilities Service Center AssistantMA$16–$18 / hourThe Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data.
Senior Banker - West Springfield Memorial Financial Center Bank of AmericaSenior Banker - West Springfield Memorial Financial CenterWest Springfield, MassachusettsPartners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities. This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists.
Senior Banker II - Mansfield Financial Center Bank of AmericaSenior Banker II - Mansfield Financial CenterStorrs, ConnecticutPartners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities. In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months.
Senior Banker II - East Longmeadow Financial Center Bank of AmericaSenior Banker II - East Longmeadow Financial CenterEast Longmeadow, MassachusettsResponsibilities: • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities. • In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months.
Box Office Attendant | Part Time | Mullins Center (UMass Amherst) Oak View GroupBox Office Attendant | Part Time | Mullins Center (UMass Amherst)Amherst, MAFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Box Office Attendant | Part-Time | Mullins Center (UMass-Amherst) Oak View GroupBox Office Attendant | Part-Time | Mullins Center (UMass-Amherst)Amherst, MassachusettsFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Center Manager - Treatment Clinic Kaleidoscope ABA Therapy ServicesCenter Manager - Treatment ClinicSpringfield, MassachusettsAdditionally, they maintain accurate records related to the staffing and delivery of service for each case as well as assist in the creation, maintenance, and management of a master schedule, adequately staffing clinical cases according to the budgeted hours per client as authorized by the client's insurer. The Center Operations Manager will be involved in many facets of the center operations including day-to-day staff and services management, recruitment, scheduling, customer service, reporting and general administrative tasks in support of the Center's operations.
Senior Mortgage Loan Officer-Home Lending Center relocation The PNC Financial Services Group IncSenior Mortgage Loan Officer-Home Lending Center relocationCT$37,440–$44,990 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
FULFILLMENT CENTER ASSOCIATES MBIFULFILLMENT CENTER ASSOCIATESTorrington, CTPart timePersonalizing Products – This role uses laser engraving and heat transfer equipment to add custom touches (initials, anniversary dates) to products. If you are comfortable using a computer to navigate various software programs – we encourage you to apply (no special certification or advanced skills needed—we’ll train you!).
Fulfillment Center Associates MBIFulfillment Center AssociatesTorrington, ConnecticutPersonalizing Products – This role uses laser engraving and heat transfer equipment to add custom touches (initials, anniversary dates) to products. If you are comfortable using a computer to navigate various software programs – we encourage you to apply (no special certification or advanced skills needed—we’ll train you!).