NewCustomer Service/ Call Center Long Mercedes-BenzCustomer Service/ Call CenterIndianapolis, INParticipate in team and process training sessions - keeping positive relationships with teammates, sales teams and dealership management. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Customer Service/ Call Center Mercedes-Benz of IndianapolisCustomer Service/ Call CenterIndianapolis, IndianaParticipate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Full-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)IndianaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewCall center representative AYSCall center representativeIndianapolis, IndianaAs a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with excellent service and resolving any issues or concerns they may have. Our team of dedicated professionals are committed to delivering the highest level of service and building lasting relationships with our clients.
NewCustomer Service/ Call Center Five Star Automotive GroupCustomer Service/ Call CenterIndianapolis, INParticipate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
NewCall Center Representative / Outbound Appointment Setter Bath & Cabinet ExpertsCall Center Representative / Outbound Appointment SetterIndianaRemoteKeywords: Call Center Representative, Appointment Setter, Appointment Scheduling, Inbound Calls, Outbound Calling, High-Volume Call Environment, Customer Service, Customer Engagement, Lead Generation, Lead Qualification, Telemarketing, Inside Sales, Phone Sales, Prospecting, Top Workplace, Career Growth, Award-Winning Workplace. In addition to bath remodeling, we've launched Cabinet Experts , our kitchen cabinet refacing division, bringing homeowners the same high-quality craftsmanship and customer experience we're known for.
Full Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)Indianapolis, INRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Full-Time Call Center Representative (Urgently Hiring) MCIFull-Time Call Center Representative (Urgently Hiring)UNAVAILABLE, INRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsIndianaThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Call Center Rep Lee Hecht HarrisonCall Center RepIndianapolis, INLHH is seeking a Customer Service Representative to answer phone calls from customers and schedule appointments for a busy sales team on the northwest side of Indianapolis. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
NewCall Center Service VersaTube Building SystemsCall Center ServiceIndianapolis, IndianaAs a Call Center Representative, you will ensure a memorable customer service experience by using questioning and listening skills to determine the customers needs and help them select the appropriate products and services. We are currently seeking Full Time and Part Time Call Center Representatives to assist our world-class clients and their customers with enrollments, renewals, cross sells and upsells.
Call Center Agent - Indianapolis - Full-Time - M-Thur 8:30-5 rotating Fri and Sat 8:30-4:30 and 9-1 Versiti, Inc.Call Center Agent - Indianapolis - Full-Time - M-Thur 8:30-5 rotating Fri and Sat 8:30-4:30 and 9-1Indianapolis, IndianaRemoteFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
NewMember Service Specialist/Call Center FORUM Credit UnionMember Service Specialist/Call CenterFishers, INAs a Member Service Specialist (Call Center Representative) you will be a trusted financial advisor for our members, while maintaining professionalism on and off the telephone. Are you searching for a career opportunity with amazing benefits and ability to make an impact on the lives of others in your community?.
NewSeasonal Call Center Team Member/Lead Jackson Hewitt Tax ServiceSeasonal Call Center Team Member/LeadAnderson, IN$13–$16 / hourSpecifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. What You'll Do: Handle inbound calls, chats, and emails per day from customers regarding tax software and refund programs.
NewCall Center Agent PldiCall Center AgentIndianapolis, INYou will be responsible for helping customers by providing product and service information and resolving technical issues. Develop and maintain a knowledge base of the evolving products and services.
NewCall Center Representative Burjline BuildersCall Center RepresentativeIndianapolis, IN$20–$30 / hourAs the first point of contact for our customers, you will play a crucial role in providing an exceptional service experience, offering product information, and resolving customer enquiries with efficiency and care. * Identify and assess customers' needs to achieve satisfaction and build sustainable relationships of trust through open and interactive communication.
Call Center Representative Qureos IncCall Center RepresentativeIndianapolis, Indiana$20–$30 / hourAs the first point of contact for our customers, you will play a crucial role in providing an exceptional service experience, offering product information, and resolving customer enquiries with efficiency and care. * Identify and assess customers’ needs to achieve satisfaction and build sustainable relationships of trust through open and interactive communication.
Call Center Customer Support Specialist (Full time) Crew CarwashCall Center Customer Support Specialist (Full time)Fishers, IndianaThe Customer Support Specialist will provide outstanding customer service to both our internal and external customers by efficiently supporting Crew Carwash’s key customer loyalty programs and processing customer comments and feedback, while working out of our corporate office in Fishers, IN. · Fun & healthy culture · FREE carwashes, naturally · Fantastic Tuition Reimbursement and Student Loan Pay Off Program · Competitive compensation based on experience · Incredible training · Growth potential · Employee recognition and appreciation events A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds.
Limited Service Call Center Supervisor MaximusLimited Service Call Center SupervisorIndianapolis, INFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Candidates must be flexible to work schedules within the operating hours based on business needs, including evenings, weekends, and extended hours during Open Enrollment.
Call Center Representative Rehab MedicalCall Center RepresentativeIndianapolis, IndianaThe Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. As we continue to expand our reach, we’re looking to add individuals embodying our core values, making a positive impact on the lives of others, and driving continuous personal and professional growth to our dynamic Rehab Medical team.
NewCall Center Rep - Pay Rate: $23.95/ hr InstantServe LLCCall Center Rep - Pay Rate: $23.95/ hrIndianapolis, INConduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DOR's software and database applications for unpaid/unfiled tax liabilities. The essential functions of this role are: Provide technical and procedural assistance to taxpayers, taxpayer representatives, other divisions within the agency, other state agencies.
Associate, Call Center Team Leader Sallie Mae Inc (SLM Corp)Associate, Call Center Team LeaderIndianapolis, INLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! 2+ years proven experience working in a high-volume, performance-driven environment (e.g., call center, operations, customer service, sales, or financial services).
Tax Call Center Rep. Indianapolis, IN [Onsite] Syntricate Technologies IncTax Call Center Rep. Indianapolis, IN [Onsite]Indianapolis, INConduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DOR’s software and database applications for unpaid/unfiled tax liabilities. Tax analyst Job Description: Responsibilities include: The essential functions of this role are: · Provide technical and procedural assistance to taxpayers, taxpayer representatives, other divisions within the agency, other state agencies.
NewSupervisor - Call Center (Temporary, Remote McAllen, TX) MaximusSupervisor - Call Center (Temporary, Remote McAllen, TX)Indianapolis, INRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
NewSupervisor - Call Center (Temporary, Remote Lawrence, KS) MaximusSupervisor - Call Center (Temporary, Remote Lawrence, KS)Indianapolis, INRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
IN-DOR-Tax Call Center Rep. Nleague Services IncIN-DOR-Tax Call Center Rep.Indianapolis, Indiana$23.95 / hourFull timeConduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DOR's software and database applications for unpaid/unfiled tax liabilities.· - Required - 2 - YearsExperience adhering to ethical and confidentiality requirements - Required - 1 - YearsExcellent communication, patience and problem-solving abilities to help address taxpayer inquiries and diffuse difficult situations.
NewCall Center Rep Padmore Global ConnectionsCall Center RepIndianapolis, IndianaConduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DOR's software and database applications for unpaid/unfiled tax liabilities. Tax analyst Job Description: Responsibilities include: The essential functions of this role are: · Provide technical and procedural assistance to taxpayers, taxpayer representatives, other divisions within the agency, other state agencies.
NewTax Call Center Rep. Padmore Global ConnectionsTax Call Center Rep.Indianapolis, IndianaConduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DOR's software and database applications for unpaid/unfiled tax liabilities. · Assist with evidence collection process in Investigations cases, including preparation of documents to establish continuity of custody for items of evidence to ensure that judicial requirements are met.
Inbound Call Center Rep Nleague Services IncInbound Call Center RepIndianapolis, Indiana$14–$15.17 / hourTemporaryMake sure work area is neat and orderlyTake voice mail messages for all packet requests twice a day (morning and afternoon at minimum).Forward call back messages to Volunteer Supervisors at the end of the day. Inbound Call Center RepAnswer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.
IN-IDOI-Inbound Call Center Rep Nleague Services IncIN-IDOI-Inbound Call Center RepIndianapolis, Indiana$14.17 / hourFull timeMake sure work area is neat and orderlyTake voice mail messages for all packet requests twice a day (morning and afternoon at minimum).Forward call back messages to Volunteer Supervisors at the end of the day. Required/Desired SkillsGood Communication Skills - Required - 2 YearsKnowledge of Data Entry - Required - 2 YearsHigh School Diploma or GED - Required - 0Additional education or experience preferred - Nice to have - 0Call center experience - Nice to have - 0
NewRemote Outbound Call Center Agent MDS Communications CorpRemote Outbound Call Center AgentIndiana, INRemote$15–$16 / hourOur clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications.
Tax Call Center Rep. Apidel TechnologiesTax Call Center Rep.Indianapolis, INContractorConduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DORs software and database applications for unpaid/unfiled tax liabilities. The essential functions of this role are: Provide technical and procedural assistance to taxpayers, taxpayer representatives, other divisions within the agency, other state agencies.
BMV Call Center Representative State of IndianaBMV Call Center RepresentativeINRemoteA robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers. However, a High School Diploma or High School Equivalent (HSE) and customer service experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Call Center Talent Pool Req (Indiana) FreedomCareCall Center Talent Pool Req (Indiana)Indianapolis, IndianaRemote$19–$24 / hourWe're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one over the phone. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
NewCall Center Representative International Medical GroupCall Center RepresentativeIndianapolis, INRemoteFull timeIf you’re passionate about helping people and thrive in a fast-paced, customer-focused environment, this is your chance to make a difference on a global scale. At International Medical Group (IMG) , we’re more than just a leading international medical insurance provider—we’re a lifeline for travelers, expats, and global citizens.
Call Center Pharmacy Technician Shields Health SolutionsCall Center Pharmacy TechnicianIndianapolis, INSolid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model.
NewTrainer - Call Center (Temporary, Remote) MaximusTrainer - Call Center (Temporary, Remote)Indianapolis, INRemoteFull timeIf you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com . For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentINRemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)INRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
NewInbound Call Center Rep Padmore Global ConnectionsInbound Call Center RepIndianapolis, IndianaAnswer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory. *Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.
Contact Center (Customer Service) Representative AAA Hoosier Motor ClubContact Center (Customer Service) RepresentativeIndianapolis, IndianaREMOTE -INDIANAPOLIS: Must reside in Indiana and must be within driving distance from our office at 4031 Industrial Blvd, Indianapolis, IN 46254, as you will be required to attend training and occasional meetings in the office. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers.
Contact Center Leader, Home Services Apex Service PartnersContact Center Leader, Home ServicesIndianapolis, IndianaFull timeOverview: Apex Service Partners is a leading residential home services company dedicated to building a network of best-in-class local brands across the U.S. We partner with community-rooted plumbing, HVAC, and electrical businesses to deliver exceptional service while fostering a culture of growth, collaboration, and operational excellence. Minimum of 5 years of contact center leadership experience, including managing high-performing customer service teams.
Call Ctr Certified Clinical Asst Major HospitalCall Ctr Certified Clinical AsstShelbyville, INThe Call Center Certified Clinical Assistant is responsible for answering calls from patients, presenting concerns to physicians, assisting with medical office tasks, and utilizing medical terminology in the day-to-day operations. We focus on continuous learning and improvement, aiming to be the best health care provider in central Indiana by treating everyone with respect and delivering excellent services.
Operating Room-RN, Ortho/Spine service line facilitator Full Time Days 80 hours bi-weekly, call requirements Hendricks Regional HealthOperating Room-RN, Ortho/Spine service line facilitator Full Time Days 80 hours bi-weekly, call requirementsINExhibits excellent guest relations to patients, visitors, physicians, and co-workers; displays our Hendricks Way Values core values of Respect, Integrity, Collaboration, Engagement, Empathy, Courage and Loyalty. Manages customer expectations by communicating about progress, challenges and results, through established Hospital practices of patient rounding, timely response to patient needs, service recovery, and displaying professionalism in actions.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureIndianapolis, IN$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterIndianapolis, INAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
NineStar Connect - Support Center Supervisor Wabash Valley Power Association IncNineStar Connect - Support Center SupervisorMcCordsville, INNineStar Connect is seeking a highly motivated and experienced Technical Support Center Supervisor to ead our team of Support Technicians and help deliver exceptional service to our members and customers. If you're someone who leads by example, thrives in a fast-paced environment, and is passionate about coaching others and improving the customer experience, we'd love to meet you.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerIndianapolis, IN$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Contact Center Supervisor Citizens Energy GroupContact Center SupervisorIndianapolis, IndianaFull timeThe successful candidate will perform the role of coach, teacher, planner and administrator for direct reports, and provides appropriate opportunities to ensure employee engagement (i.e. education, training, performance management, advancement opportunities, etc.) The Supervisor works in collaboration with functional and cross-functional teams, peers, direct reports, and management to advance the goal of continuous improvement by identifying problems and finding solutions to improve and streamline processes directly impacting customers and customer satisfaction. The Supervisor maintains positive, effective relationships, exercises sound judgment when interpreting policies and procedures to determine fiscally responsible decisions and uses a teamwork approach to ensure all are poised to meet the challenges of change, innovation, and cultural diversity.
Service Center Assistant Apidel TechnologiesService Center AssistantIndianapolis, INContractorClear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Collaborate with Teams Potentially work closely with cross-functional teams, including Training and Quality Assurance, to discuss complex recalls.