Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsIndianaThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Call Center Agent - Onsite - Indianapolis, IN aFit Staffing Inc.Call Center Agent - Onsite - Indianapolis, INIndianapolis, INSkill/Qualification Requirement Level High school diploma or equivalent Required Office or professional work experience Required Customer service experience Highly Desired Call center or high-volume phone experience Highly Desired Strong verbal communication skills Required Ability to navigate multiple systems and locate information quickly Required Data entry and attention to detail Required Ability to work effectively in a fast-paced environment Required Experience assisting frustrated or upset customers Highly Desired Government or public-sector experience Highly Desired Work Environment. This role is ideal for someone who enjoys helping people, communicates clearly, and can remain calm and professional while assisting customers with questions or concerns.
IN-IDOI-Inbound Call Center Rep Nleague Services IncIN-IDOI-Inbound Call Center RepIndianapolis, Indiana$14.17–$15.17 / hourFull timeGood Communication Skills - Required - 2 Years Knowledge of Data Entry - Required - 2 Years High School Diploma or GED - Required - 0 Billingual/Spanish Speaking preferred - Highly desired - 0 Additional education or experience preferred - Nice to have - 0 Call center experience - Nice to have - 0. Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.
Inbound Call Center Rep Nleague Services IncInbound Call Center RepIndianapolis, Indiana$14–$15.17 / hourTemporaryAnswer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory. Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.
Full-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)IndianaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewSupervisor, Customer Service Call Center Group One Thousand One LLCSupervisor, Customer Service Call CenterZionsville, INProfessional designations or demonstrated work toward achieving designations such as LOMA's Fellow/Associate Life Management Institute, (FLMI/ALMI), Associate in Annuity Products and Administration (AAPA), Associate in Customer Service (ACS), Associate Insurance Regulatory Compliance (AIRC), and/or Associate Insurance Agency Administration (AIAA). This includes directing staff to achieve department goals and objectives within established service delivery expectations; representing the needs of the work units for product implementation and system enhancements; training and mentoring representatives to assure cohesive unit; and ensuring department and Company policies and procedures are applied correctly.
Call center representative AYSCall center representativeIndianapolis, IndianaAs a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with excellent service and resolving any issues or concerns they may have. Our team of dedicated professionals are committed to delivering the highest level of service and building lasting relationships with our clients.
NewRegistered Nurse - Outpatient - Call Center Triage - Urology Triage Pod NEW Indiana University Health IncRegistered Nurse - Outpatient - Call Center Triage - Urology Triage Pod NEWIndianapolis, INWe are seeking experienced Registered Nurses to join our statewide Urology Triage Pod, providing exceptional telephone triage and clinical support to patients calling with symptoms and concerns related to our Urology practices across the state. The RN utilizes clinical judgment, evidence-based triage protocols, and specialty knowledge to assess patient concerns, identify appropriate levels of care, provide patient education, and facilitate timely connection to the appropriate care team or service.
NewRegistered Nurse - Outpatient - Call Center Triage - Neurosciences Triage Pod NEW Indiana University Health IncRegistered Nurse - Outpatient - Call Center Triage - Neurosciences Triage Pod NEWIndianapolis, INWe are seeking experienced Registered Nurses to join our statewide Neurosciences Triage Pod, providing exceptional telephone triage and clinical support to patients calling with symptoms and concerns related to Neurology, Neurosurgery, Pain Management, and Physical Medicine & Rehabilitation (PM&R). The RN utilizes clinical judgment, evidence-based triage protocols, and specialty knowledge to assess patient concerns, identify appropriate levels of care, provide patient education, and facilitate timely connection to the appropriate care team or service.
NewRegistered Nurse - Outpatient - Call Center Triage - OrthoSports MedPodiatry Pod NEW Indiana University Health IncRegistered Nurse - Outpatient - Call Center Triage - OrthoSports MedPodiatry Pod NEWIndianapolis, INWe are seeking experienced Registered Nurses to join our statewide Orthopedics, Sports Medicine & Podiatry Triage Pod, providing exceptional telephone triage and clinical support to patients calling with symptoms and concerns related to our Orthopedics, Sports Medicine, and Podiatry practices across the state. The RN utilizes clinical judgment, evidence-based triage protocols, and specialty knowledge to assess patient concerns, identify appropriate levels of care, provide patient education, and facilitate timely connection to the appropriate care team or service.
Remote Outbound Call Center Agent MDS Communications CorpRemote Outbound Call Center AgentIndiana, INRemote$15–$16 / hourOur clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications.
Full Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)Indianapolis, INRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Full-Time Call Center Representative (Urgently Hiring) MCIFull-Time Call Center Representative (Urgently Hiring)UNAVAILABLE, INRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative Rehab MedicalCall Center RepresentativeIndianapolis, IndianaThe Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. As we continue to expand our reach, we’re looking to add individuals embodying our core values, making a positive impact on the lives of others, and driving continuous personal and professional growth to our dynamic Rehab Medical team.
Tax Call Center Rep. Indianapolis, IN [Onsite] Syntricate Technologies IncTax Call Center Rep. Indianapolis, IN [Onsite]Indianapolis, INConduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DOR’s software and database applications for unpaid/unfiled tax liabilities. Tax analyst Job Description: Responsibilities include: The essential functions of this role are: · Provide technical and procedural assistance to taxpayers, taxpayer representatives, other divisions within the agency, other state agencies.
Call Center Representative / Outbound Appointment Setter Bath & Cabinet ExpertsCall Center Representative / Outbound Appointment SetterIndianaRemoteKeywords: Call Center Representative, Appointment Setter, Appointment Scheduling, Inbound Calls, Outbound Calling, High-Volume Call Environment, Customer Service, Customer Engagement, Lead Generation, Lead Qualification, Telemarketing, Inside Sales, Phone Sales, Prospecting, Top Workplace, Career Growth, Award-Winning Workplace. In addition to bath remodeling, we've launched Cabinet Experts , our kitchen cabinet refacing division, bringing homeowners the same high-quality craftsmanship and customer experience we're known for.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeINRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Call Center Representative Medical Rehab Products LLCCall Center RepresentativeIndianapolis, INOverview: The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. As we continue to expand our reach, we're looking to add individuals embodying our core values, making a positive impact on the lives of others, and driving continuous personal and professional growth to our dynamic Rehab Medical team.
Inbound Call Center American Technology ConsultingInbound Call CenterMarion County, IndianaWhat You'll Need for Success: * High School Diploma/GED * High-energy – Optimism – Teamwork –Collaboration * Someone who provides open, honest, and positive communication. * Proven ability to communicate both orally and in writing using correct grammar, spelling, and punctuation.
Outbound Call Center Rep (Remote) CVS Health CorpOutbound Call Center Rep (Remote)INRemote$15–$26.93 / hourAs a Member Engagement Coordinator you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or virtual healthcare evaluation. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.