Preference given to applicants with the following: At least one (1) year of experience within the past 10 years, working for the FL Department of Children & Families Economic Self Sufficiency (ESS) Program where the primary duties included determining eligibility, customer communication for government assistance programs, or training ESS employees. The primary duty of the incumbent in this position is to spend most of their time communicating with, motivation, training, and evaluating employees, planning and directing their work, and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports.