Assistant Manager-Call Center Bank OZKAssistant Manager-Call CenterLittle Rock, ArkansasFull timeJob Purpose & Scope: Supervises call center support staff and provides guidance to ensure day-to-day operations within assigned Customer Care Center location(s) are managed according to established policy and procedure and all calls are handled effectively. In partnership with the Customer Care Quality Assurance team, performs quality assurance monitoring of call center activities and provides subsequent feedback and coaching as necessary.
Call Center Specialist - Direct Hire ( No Contract) RemXCall Center Specialist - Direct Hire ( No Contract)Little Rock, ARFull timeOur representatives work every other Saturday and get 1 weekday off between Tuesday and Friday, if they are working Saturday for that week. RemX is seeking Call Center Customer Service Agents for a client located in Little Rock Arkansas.
Full-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)ArkansasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Agent Arkansas Federal Credit UnionCall Center AgentLittle Rock, ArkansasFull timeYour primary responsibilities will consist of: Answering inbound calls from Members with questions about transactions, account history, services through our online banking platform, and investigating inquiries. As a Call Center Agent you serve as an advocate and financial expert dedicated to helping members achieve their financial goals.
Full Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)Little Rock, ARRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Full-Time Call Center Representative (Urgently Hiring) MCIFull-Time Call Center Representative (Urgently Hiring)UNAVAILABLE, ARRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Consumer Loan Specialist Bank OZKCall Center Consumer Loan SpecialistLittle Rock, ArkansasFull timeMinimum of two (2) years of prior banking or call center experience OR one (1) year of experience in the Bank OZK Customer Care or Retail Banking lines of business required. Job Purpose & Scope: Responsible for interacting with customers on behalf of the Bank and providing information about products and services, intake consumer loan application(s), responding to customer complaints, and processing customer requests.
Call Center Specialist - Electronic Banking Bank OZKCall Center Specialist - Electronic BankingLittle Rock, ArkansasFull timeMinimum of two (2) years of work experience in a call center, retail, or other high-touch customer service position OR one (1) year of experience in the Bank OZK Customer Care or Retail Banking lines of business required. Job Purpose & Scope: Responsible for interacting and assisting customers on behalf of the Bank and providing information about products and services, responding to customer concerns, and processing customer requests.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeARRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Call Center Specialist-Wire Operations Bank OZKCall Center Specialist-Wire OperationsLittle Rock, ArkansasFull timeProcess and verify entries from client accounts to ensure proper allocation within correspondent banking relationships, collaborating with clients and banking center staff to resolve exception items and provide payment assistance. Essential Job Functions: Work directly with clients to complete authentication procedures and gather all required information for outgoing domestic and international wire transfers, including U.S. dollar and foreign currency transactions.
Call Center Representative Arkansas DermatologyCall Center RepresentativeNorth Little Rock, ArkansasThe following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive: Welcomes patients and visitors by greeting patients and visitors on the telephone. The Phone Rep is responsible for performing a variety of general administrative support duties associated with the patient intake process and performing routine duties within the clinic.
Student Loan Call Center Representative ECMC Group Inc (US)Student Loan Call Center RepresentativeARMaintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers. Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan current.
Customer Care Center Associate Home Bancshares, Inc.Customer Care Center AssociateCabot, ARability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence.
Appointment Business Center Scheduler I/II University of ArkansasAppointment Business Center Scheduler I/IILittle Rock, ArkansasThe University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.
Appointment Business Center Scheduler III University of ArkansasAppointment Business Center Scheduler IIILittle Rock, ArkansasThe University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. The Appointment Business Center Scheduler III (Access Coordinator III) answers telephones and coordinates appointments in a call center environment.
Appointment Business Center Scheduler I/II University Of Arkansas SystemAppointment Business Center Scheduler I/IILittle Rock, ARThe University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. Department's Website: Summary of Job Duties: The Appointment Business Center Scheduler (Access Coordinator) answers telephones and coordinates appointments in a call center environment.
Critical Facilities Technician - Data Center WESCO International IncCritical Facilities Technician - Data CenterLittle Rock, ARWorking Environment: Data Center - The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. Ability to work cooperatively with internal administration groups, and effectively negotiate with customers and contractors to reach mutually acceptable terms and conditions preferred.
Customer Contact Center Specialist I Simmons BankCustomer Contact Center Specialist ILittle Rock, ARBuilds Loyalty" with customers by delivering the best experience possible, effectively resolving customer questions and concerns, proactively offering advice on the best way to interact with the bank when necessary. We offer just that in a fast pace, multi-dimensional work environment with the ability to earn additional incentive pay monthly and be promoted after meeting well defined quality, training, and production goals.
Ops Center Pro First Security BankOps Center ProSearcy, ArkansasIn this role, you will have the opportunity to support and rotate through multiple departments within the Tech Center, gaining valuable hands-on experience in a variety of operational, support and technology-related functions. Develop proficiency in core banking systems, digital banking platforms, and other internal software applications, providing operational support as needed.
Appointment Business Center Scheduler III University Of Arkansas SystemAppointment Business Center Scheduler IIILittle Rock, ARDepartment's Website: Summary of Job Duties: The Appointment Business Center Scheduler III (Access Coordinator III) answers telephones and coordinates appointments in a call center environment. The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.