(Call Center) Member Experience Associate - Contact Center - Brighton, MI Lake Trust Credit Union(Call Center) Member Experience Associate - Contact Center - Brighton, MIBrighton, MILook for opportunities to maximize member loyalty, building and deepening the member's relationship by assessing member's total financial picture and offering solutions to advance their financial success. Minimum of 1-2 years job-related experience demonstrating success in building member/customer relationships by successfully cross selling products within a financial institution or retail environment.
Call Center Member Services Specialist - Auburn Hills Michigan State University Federal Credit UnionCall Center Member Services Specialist - Auburn HillsAuburn Hills, MIThis role is responsible for addressing a variety of financial needs with accuracy, professionalism, and urgency while identifying opportunities to promote products and services that improve members' financial wellbeing. Demonstrated ability to provide exceptional member support across a variety of routine inquiries, including account servicing, transaction assistance, and product information, while meeting departmental expectations for quality, efficiency, and member satisfaction.
Inbound Call Center Sales (Hybrid) - $18-25+/hr HiregyInbound Call Center Sales (Hybrid) - $18-25+/hrGrand Rapids, MILead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls.
Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
Call Center & Exceptions Supervisor Conduent IncCall Center & Exceptions SupervisorEast Lansing, MI$44,660–$58,000 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In this role, you can expect the following working conditions: Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Call Center Representative I Isabella BankCall Center Representative IMount Pleasant, MichiganThe goal is to educate, assist, and provide quick and efficient service while building strong relationships with customers over the phone, including referring to and recommending products and services to fit the customers’ needs. General Purpose: Provide professional and courteous customer service and sales support to both internal and external customers calling into the Call Center at Isabella Bank.
Call Center Supervisor YoungWilliams Child Support ServicesCall Center SupervisorLivonia, MIAnalyzes staffing levels and call center trends to ensure that staffing levels are efficient in order to maintain project goals and objectives and meet operational effectiveness. Communicates and follows up to ensure CSRs and Leads are fully informed of all new information related to procedures, customer needs and company related issues, changes or actions.
Call Center Specialist I Lake Michigan Credit UnionCall Center Specialist IGrand Rapids, MIWhat you'll do: Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve. Our Call Center Specialists are able to make a positive impact on our members, processing their transactions from start to finish and ensuring the safe and sound fulfillment of their financial needs.
Outbound Call Center Representative Surf Air Wireless LLCOutbound Call Center RepresentativeStevensville, MIThe Outbound Call Center Representative is responsible for proactively contacting prospective and existing customers to generate sales opportunities, promote products and services, and drive revenue growth. Build strong relationships with potential and existing customers by demonstrating a friendly and helpful approach that makes them feel comfortable and willing to purchase or upgrade their existing services.
Confirmation Call Center Manager Bath PlanetConfirmation Call Center ManagerGrand Rapids, MI$55,000–$75,000 / yearYou'll be responsible for confirming appointments, coaching and developing your team, managing schedules, maintaining high customer satisfaction, and ensuring departmental goals are consistently achieved. We provide the training, support, and leadership opportunities you need to build a rewarding career while making a meaningful impact on our customers and your team.
In-Office Call Center Agent - MI - Full-Time - M-TH 11:30a - 8p and alternating Fri's 8a-4:30p / Sat's 9a-1p Versiti, Inc.In-Office Call Center Agent - MI - Full-Time - M-TH 11:30a - 8p and alternating Fri's 8a-4:30p / Sat's 9a-1pGrand Rapids, MichiganRemoteFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
Call Center Agent - M-Th 8a-4:30p and alternating Fri 8a-4:30p / Sat. 9a-1p Versiti, Inc.Call Center Agent - M-Th 8a-4:30p and alternating Fri 8a-4:30p / Sat. 9a-1pGrand Rapids, MichiganRemoteFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
Call Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - Southfield Evolution ABCall Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - SouthfieldSouthfield, MI$17–$23 / hourEvolution is a global leader in live online casino entertainment, operating professional studios across North America and around the world. You''ll host live casino games - Blackjack, Roulette, Baccarat while players join online from around the world.
Call Center Director Lemonaid HealthCall Center DirectorSaint LouisThis leader will design and manage the call center workflows that help Lemonaid convert more prospective patients, drive more refills, increase renewal rates, recover otherwise lost revenue, and resolve patient friction with urgency and empathy. The ideal candidate has meaningful experience in a healthcare, telehealth, pharmacy, care delivery, or other regulated patient-services environment, and has successfully led teams focused on retention, save efforts, patient reactivation, conversion, and contact center performance.
Full-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)MichiganFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative – Physical Therapy Clinic Plymouth Physical Therapy SpecialistsCall Center Representative – Physical Therapy ClinicPlymouth, MIFull timeOur growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.
IT Call Center Agent 1 (Student Position) Ferris State UniversityIT Call Center Agent 1 (Student Position)Big Rapids, MI$13.73–$13.99 / hourAdvertised Salary: $13.73- $13.99 Summary of Position: The primary role of a Level 1 Call Center Agent is to manage incoming support/request calls from faculty/staff/students to resolve entry-level issues. This position will be tasked with learning 15-20 over-the-phone technology resolutions and/or working within the IT ticketing system to task more complex issues to a technician.
Call Center Representative Luxury Bath TechnologiesCall Center RepresentativeMarysville, MIWith over 25 years in business, Luxury Bath is a leader in the acrylic bath remodeling industry and one of the fastest-growing companies in the home improvement space. Luxury Bath / Mobility Remodelers is hiring a high-energy Call Center Representative to join our Port Huron team.
Call Center Rep GlobalchannelmanagementCall Center RepMichiganResolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Assists customers telephonically and non-telephonically with service and support issues.
NewSER Call Center Agent FT - 2230 Saginaw Chippewa Indian TribeSER Call Center Agent FT - 2230Mt Pleasant, MichiganMaintain knowledge of all properties, including but not limited to, Soaring Eagle Casino & Resort, Soaring Eagle Waterpark & Hotel, Saganing Eagles Landing Casino & Hotel, The Retreat at Soaring Eagle, Soaring Eagle Hideaway RV Park, and the local area. Under the supervision of the Call Center Lead Agent, assist guests in a prompt, professional, and friendly manner in order to achieve the objectives, goals and expectations set for the department in a fast-paced, high call volume environment.