Tier 1 Help Desk Lead NuAxis InnovationsTier 1 Help Desk LeadWashington DC, DCThe successful candidate will focus on workforce management, employee development, quality assurance, first-call resolution, and operational efficiency while serving as the primary escalation point for Tier 1 support issues. Review escalated incidents to ensure Tier 1 troubleshooting procedures and scripts were properly followed before transfer to Tier 2. Coordinate response during service disruptions and major incidents affecting end users.
NewHelp Desk Specialist II NuAxis InnovationsHelp Desk Specialist IIWashington DC, DCThe program includes but is not limited to: replacing old computers with new computers provided by WMATA; migrating data and settings from old computers to new computers; scheduling appointments with respective customers; performing surveys for quality assurance purposes and other administrative duties as needed. The Tier II support is involved in resolving complex issues, however, under situations requiring increased workforce at Tier I, such as surges in high call volume, Tier II resources may be partially or fully diverted to Tier I support.
IT Service Desk Specialist - Level II Systems Plus, Inc.IT Service Desk Specialist - Level IIFort Meade, MDFull timeSupport local assets, new technology acquisition, and life cycle management for desktops, laptops, tablets, printers, VTC, mobile devices, and other IT hardware through DHA Life-Cycle-Management (LCM). The main categories of desk-side support are LAN, WAN, wireless LAN, software, hardware, network, administrative, and special projects as approved by the Government and as directed by other DHA enterprise support elements.
NewIT Service Desk Team Lead / Tier 2-3 (Active TS Required) Tenacity Solutions LLCIT Service Desk Team Lead / Tier 2-3 (Active TS Required)Washington, DCCandidates without a bachelor's degree will receive full consideration based on demonstrated technical experience, leadership experience, progressively responsible IT roles, and relevant certifications. Perform Active Directory account administration, including password resets, account modifications, security groups, permissions, distribution lists, and shared-resource access.
NewFront Desk Sales Associate ISI Elite TrainingFront Desk Sales AssociateOwings Mills, MDISI® Elite Training - Owings Mills, MD, 10200 Grand Central Ave, #107, Owings Mills, MD 21117 is looking for a part time, or full time, fitness front desk sales associate (sales lead) who loves to compete and win as a team. At ISI® Elite Training, you will raise awareness of our high energy facility, and build relationships with members and the community in order to help create a strong member base.
NewDesktop Support Technician Ovation Workplace Services Inc.Desktop Support TechnicianHunt Valley, MDAssociate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.
NewCDL-A Flatbed Driver Melton Truck LinesCDL-A Flatbed DriverBaltimore, MDMelton Truck Lines, based out of Tulsa, OK, is seeking experienced and inexperienced Flatbed Drivers to join our team. See Advantage AI Privacy Policy at https://www.advantage.ai/legal/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewThriving IT & Low Voltage Tier 1+2 Support Associate Opportunity Avid PracticeThriving IT & Low Voltage Tier 1+2 Support Associate OpportunityBaltimore, MDWith over two decades of experience, our dedicated consultants and engineers collaborate closely with each client, aligning strategic security frameworks with long-term business objectives and informed decision-making.\r\n\r\nWe specialize in managed IT services, cybersecurity, smart property technology, and low-voltage infrastructure consulting, delivering tailored, enterprise-grade solutions that address the unique requirements of each client. By translating data into actionable intelligence, we help clients reduce operational costs, elevate resident and customer experiences, and safeguard their organizations by aligning with robust cybersecurity frameworks.\r\n\r\nWe take great pride in our people and cultivate a supportive, collaborative culture where team members genuinely care for one another.
Public Member Consultant ARCTICOM LLCPublic Member ConsultantWashington DC, DCOffering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
NewIT Support Technician - 2nd Shift Annapolis Micro SystemsIT Support Technician - 2nd ShiftAnnapolis, MDOther generous benefits include dental, life, long-term disability, and paid holiday, vacation and sick leave.\r\n\r\nWe are based in beautiful Annapolis, a historic city on the Chesapeake Bay within easy driving distance of Washington D.C. and Baltimore, MD. Envision yourself playing an important role on a growing team that supplies cutting-edge electronic products to all the major defense contractors, many Fortune 500 companies, and multiple government agencies.
NewHelpdesk Technician - Tier II CELESTIAL INNOVATIONS GROUP LLCHelpdesk Technician - Tier IIWashington, DCOverview The Tier II Help Desk Computer Specialist provides advanced troubleshooting, escalated issue resolution, and direct support of desktops, systems, and networks within a federal environment. Key Responsibilities Serve as an escalation point for Tier I Help Desk requests, resolving complex technical issues related to desktop, laptop, and tablet systems.
NewCyber Security Analyst I Smiths DetectionCyber Security Analyst IEdgewood, MD$76,463–$114,694 / yearThe Cyber Security Analyst I is a growth-track role for someone early in their cybersecurity career who wants to work in a real DIB environment, learn CMMC and NIST 800-171 from the inside, and gain hands-on experience with the full Microsoft security stack. If you have not found a suitable opportunity on our careers page, we would like to ensure that we keep you up to date – please register your interest by submitting an application and we will be in touch as soon as a role matching your skill set arises.\r\n\r\nWhat makes us different:\r\n\r\nSafety Culture: the safety of our people is our first priority.
NewDesktop Tier 2 Technician AACDesktop Tier 2 TechnicianRockville, MDAAC Inc has 100 total employees at client sites across the U.S. Since 1983, AAC has assisted our customers to transform and modernize their enterprise architecture, processes, applications, and infrastructure, with the focus on Cloud, Cyber, Enterprise IT, Systems Engineering and United Communication Services. Has advanced technical skills and knowledge of the technical environment regarding applications, operating systems, machine configurations, and networked devices.
NewDesktop Tier 2 Technician - MacOS/Windows AACDesktop Tier 2 Technician - MacOS/WindowsRockville, MDAAC Inc has 100 total employees at client sites across the U.S. Since 1983, AAC has assisted our customers to transform and modernize their enterprise architecture, processes, applications, and infrastructure, with the focus on Cloud, Cyber, Enterprise IT, Systems Engineering and United Communication Services. Has advanced technical skills and knowledge of the technical environment regarding applications, operating systems, machine configurations, and networked devices.
NewIT Network Engineer The Centers for Advanced Orthopaedics LLIT Network EngineerBethesda, MDOur services are specifically designed for musculoskeletal (MSK) providers and go beyond that of a traditional MSO, empowering our clients with the precise infrastructure, data, technology, and administrative processes needed to thrive both today and tomorrow. In addition to remote support and infrastructure management, this position includes hands-on field service work at office and clinical locations to install, troubleshoot, and maintain network and endpoint systems.
NewDeskside Technician (Tier 2) AACDeskside Technician (Tier 2)Washington, DCAAC Inc has 100 total employees at client sites across the U.S. Since 1983, AAC has assisted our customers to transform and modernize their enterprise architecture, processes, applications, and infrastructure, with the focus on Cloud, Cyber, Enterprise IT, Systems Engineering and United Communication Services. Has advanced technical skills and knowledge of the technical environment regarding applications, operating systems, machine configurations, and networked devices.
NewIT Operations & Maintenance (O&M) Lead Customer Value PartnersIT Operations & Maintenance (O&M) LeadWashington, DCThis Key Personnel role is responsible for ensuring operational excellence, high customer satisfaction (CSAT), and continuous service improvement across a diverse federal IT environment supporting the Homeland Security Enterprise (HSE). CVP is seeking an experienced IT Operations & Maintenance Lead to oversee day-to-day IT operations, end-user support, remote troubleshooting, and service desk management for the DHS.
NewProject Administrator TekSynapProject AdministratorArlington, VA$48,000–$125,000 / yearThe salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
NewPrinciple Network Engineer TekSynapPrinciple Network EngineerArlington, VA$48,000–$125,000 / yearThe salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
Help Desk Specialist TechFlow, Inc.Help Desk SpecialistArlington, VA$45,000–$50,000 / yearToday, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government’s most demanding mission and business challenges. Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as Dreamworks, Toshiba, MGM, and others modernize their business systems.