Contact Center Operations Manager Systems Integration, Inc.Contact Center Operations ManagerWashington, DCWe are seeking anContact CenterOperations Manager to oversee all daily operations for a government contact center, ensuring consistent, high‑quality service delivery across a 24x7x365 environment. The Operations Manager serves as a primary liaison with government stakeholders, addressing escalations, service concerns, and operational performance while ensuring alignment with program expectations and contractual requirements.
Quality and Training Manager Contact Center Systems Integration, Inc.Quality and Training Manager Contact CenterWashington, DCWe are seeking a Quality & Training ManagerContact Center supports a government‑contracted call center by overseeing quality assurance activities and managing all training programs for staff. This role ensures customer service representatives (CSRs), team leads, and supervisors deliver accurate, consistent, and policy‑compliant service.
Project Manager - Contact Center ITCON ServicesProject Manager - Contact CenterWashington, DCA Contact Center Project Manager is responsible for leading and executing various initiatives within a contact center to improve operations, technology, and customer experience, ensuring projects are completed on time and within budget. Stakeholder Management: Building relationships and collaborating with internal and external stakeholders, including contact center leaders, business units, and potentially executive leadership.
RN On Call PACS GroupRN On CallWashingtonWestern Slope Health Center is seeking a confident, compassionate, and highly skilled On-Call RN to support our nursing team and help ensure exceptional resident care. If you're an experienced nurse who thrives in a leadership role, enjoys variety, and values teamwork, this is the perfect opportunity to make a meaningful impact.
Registered Nurse (RN) Cardiac Catheterization Lab, No Call, No Weekends MedStar HealthRegistered Nurse (RN) Cardiac Catheterization Lab, No Call, No WeekendsDC$41.77–$63.66 / hourIf you're an experienced procedural nurse seeking clinical complexity, professional growth, and a schedule that allows you to enjoy life outside of work, we invite you to explore a career with MedStar Georgetown University Hospital's Cardiac Catheterization Lab team. Operating across four procedural suites, our team is responsible for comprehensive patient care before and during procedures, partnering closely with physicians, anesthesia providers, and multidisciplinary specialists to deliver exceptional outcomes.
Workforce and Reporting Manager (Contact Center - Federal Con tract) Systems Integration, Inc.Workforce and Reporting Manager (Contact Center - Federal Con tract)Washington, DCRemoteThis role ensures efficient use of Customer Service Representatives (CSRs), meets service‑level requirements, and provides accurate operational reporting to internal leadership and government program officials. Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.
Contact Center Agent La Clinica Del PuebloContact Center AgentHyattsville, MDSynopsis: The Call Center Agent serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience across all communication channels, including phone, patient portal, text, chat, and other digital platforms. This role supports the FQHC mission by ensuring timely access to care, resolving patient inquiries efficiently, and promoting patient-centered, equitable, and culturally responsive service.
NewContact Center Operator (SCA) - Evening and Weekend Shift CACI International IncContact Center Operator (SCA) - Evening and Weekend ShiftWashington, DCThe pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI's government contract for the work location. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications.
NewContact Center Operator (SCA) - Day Shift CACI International IncContact Center Operator (SCA) - Day ShiftWashington, DCThe pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI's government contract for the work location. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications.
NewContact Center Operator (SCA) - Evening Shift CACI International IncContact Center Operator (SCA) - Evening ShiftWashington, DCThe pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI's government contract for the work location. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications.
NewContact Center Operator (SCA) - Day Shift CACIContact Center Operator (SCA) - Day ShiftWashington, District of ColumbiaThe pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications.
NewContact Center Operator (SCA) – Evening Shift CACIContact Center Operator (SCA) – Evening ShiftWashington, District of ColumbiaThe pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications.
NewContact Center Operator (SCA) – Evening and Weekend Shift CACIContact Center Operator (SCA) – Evening and Weekend ShiftWashington, District of ColumbiaThe pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
NewContact Center Lead North Creek RoofingContact Center LeadWashingtonThe “Estimate of Total Expected Annual Earnings” listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. We are North Creek Roofing , serving homeowners throughout the Puget Sound since 1996 with expert roof replacements, repairs, inspections, and gutter services.
Patient Registration Coordinator - Full-Time - Medstar Washington Hospital Center - Outpatient Behavioral Health Signet Health CorporationPatient Registration Coordinator - Full-Time - Medstar Washington Hospital Center - Outpatient Behavioral HealthWashington DC, Washington, DC$21–$25.89 / hourOur team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. Our services include brief therapy, group therapy, addiction related services, medication management, Intensive Outpatient Treatment Program (IOP), Partial-Hospitalization Program (PHP), and integrated Co-Occurring treatment for adults and older adults.
Contact Center Manager, Client Services Titan Technologies CareerContact Center Manager, Client ServicesRockville, MarylandTitan Technologies is seeking a Contact Center Manager (CCM) to lead the day-to-day management, performance, and continuous improvement of Service Desk and Contact Center operations across a multi-year statewide managed IT services engagement under which Titan will implement, operate, and maintain a 24x7x365 ITIL-based Service Desk environment. The ideal candidate possesses experience leading large-scale Service Desk or Contact Center operations, managing cloud-based Contact Center as a Service (CCaaS) platforms, driving continuous service improvement initiatives, and building high-performing customer support teams.
Federal Contact Center Program Manager Systems Integration, Inc.Federal Contact Center Program ManagerWashington, DCRemoteWe are seeking a Federal Contact Center Program Manager to oversee the full execution of a government contact center program, ensuring all project requirements are met and operations run effectively across a workforce of approximately 200 staff. The Program Manager ensures the program meets contractual obligations, maintains high‑quality service delivery, and drives continuous improvement in processes, technology, and customer experience.
Knowledge Manager Contact Center Systems Integration, Inc.Knowledge Manager Contact CenterWashington, DCRemoteThis role oversees content creation, data entry, design, and daily escalations, while also supporting research requests, special projects, and operational activities at the government agency. We are seeking a Knowledge Manager Contact Center to support a government‑contracted contact center by developing, maintaining, and managing all program content used by customer service staff.
NewContact Center Associate Boeing Employees' Credit UnionContact Center AssociateWashingtonAs a Contact Center Associate, you’ll support BECU members by managing 70-100 inbound calls a day, resolving inquiries, documenting interactions, and meeting performance metrics for quality, productivity, and satisfaction. Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?.