Account Executive - Home Service Plans InfinityAccount Executive - Home Service PlansBingham Farms, MIRecognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work , Infinity is where great people come together to do meaningful work—and have fun doing it. As an Outbound Sales Representative, you will play a key role in expanding our customer relationships by engaging current account holders and introducing them to enhanced service packages that better meet their home needs.
Customer Care Representative TTECCustomer Care RepresentativeDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
NewFrench Bilingual Customer Care Representative (Hybrid in Dearborn) TTECFrench Bilingual Customer Care Representative (Hybrid in Dearborn)Dearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
Customer Care Representative I Marketing TTECCustomer Care Representative I MarketingDearborn, MIThe Marketing and Vehicle Ordering Processing Center (VOPC) program is a division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on Contest and Incentive Programs. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail vehicle ordering, scheduling and shipping needs.
Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
Call Center Supervisor Gesher Human ServicesCall Center SupervisorDetroit, MIPhysical requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. The Call Center Supervisor provides day-to-day leadership, coaching, and quality oversight for Call Center Specialists delivering phone-based career services orientation to Detroit residents.
Call Center Representative Four Seasons Kanga RoofCall Center RepresentativeRoseville, MI$18–$22 / hourSince 2006, the Burkhardt family has been on an inspiring journey to revolutionize the roofing industry by creating a company that truly prioritizes its team, clients, and community. Throughout your shift, you will be immersed in a high-energy, sometimes noisy environment, working closely with your teammates to achieve shared goals and deliver top-notch service.
Call Center Representative Burgess Information Systems IncCall Center RepresentativeSouthfield, MIPerform related duties as assigned, including but not limited to direct member reimbursements; ID card management and distribution, etc. Assess, prioritize and resolve client issues using good listening and comprehension skills.
Call Center Representative Burgess Information Systems, Inc.Call Center RepresentativeSouthfield, MIPart timePerform related duties as assigned, including but not limited to direct member reimbursements; ID card management and distribution, etc. Assess, prioritize and resolve client issues using good listening and comprehension skills.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAMI$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
NewCall Center Representative Temp University of MichiganCall Center Representative TempAnn Arbor, MIOEM comprises a dedicated team of more than 200 full-time staff members and up to 400 additional student and temporary staff and is structured in five operational units - the Office of Undergraduate Admissions, the Office of Financial Aid, the Office of New Student Programs, the Office of the Registrar, and OEM Administration. The University of Michigan is a premier public research university with more than 53,488 students, including 35,358 undergraduates, and is firmly committed to serving the people of Michigan, and the world, through preeminence in creating, communicating, preserving and applying knowledge, art, and academic value.
Call Center Agent Clementine AnswersCall Center AgentRoseville, MIFull timeUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
Bilingual Call Center Representative Penske CorporationBilingual Call Center RepresentativeBloomfield Hills, MIThe customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization.
CSR -Medical Supply Call Center - Full Time in Wixom J & B Medical Supply Co IncCSR -Medical Supply Call Center - Full Time in WixomWixom, MIIn this role, you will work closely with patients, doctor's offices, and insurance companies to facilitate the setup of new accounts, resolve issues, obtain prior authorizations, manage prescription refills, and ensure the timely delivery of essential medical supplies to patients in need. Are you eager to lean a fast-paced customer service role requiring the ability to handle multiple tasks?.
NewPatient Service Representative - Call Center WAYNE HEALTH SERVICESPatient Service Representative - Call CenterDetroit, MIAdditionally, the Patient Service Representative (PSR) - Call Center position will perform reception and clerical duties in an outpatient clinical setting which involves constant interaction with patients, Physicians, and other clinical team members. They provide excellent customer service when answering incoming calls from patients and the public, schedule appointments, make follow-up phone calls, address complaints, troubleshoot problems and provide information to patients and public.
Call Center Banking Specialist- Afternoon QualfonCall Center Banking Specialist- AfternoonHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeDetroit, MIRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center Assistant (Bilingual Spanish) Honor Community HealthCall Center Assistant (Bilingual Spanish)Pontiac, MichiganThey must maintain strong internal and external relationships, act as a liaison for Honor Community Health (HCH) centers and clinical teams and provide language services to non-English speaking patients. Reporting to the Program Manager, the full-time, non-exempt Call Center Assistant I plays a key role in supporting patient care by answering calls, scheduling appointments, addressing patient questions, and routing calls appropriately.
Call Center Assistant (Bilingual- Spanish) Honor Community HealthCall Center Assistant (Bilingual- Spanish)Pontiac, MichiganThey must maintain strong internal and external relationships, act as a liaison for Honor Community Health (HCH) centers and clinical teams and provide language services to non-English speaking patients. Reporting to the Program Manager, the full-time, non-exempt Call Center Assistant I plays a key role in supporting patient care by answering calls, scheduling appointments, addressing patient questions, and routing calls appropriately.
Licensed Call Center Insurance Agent L.A. InsuranceLicensed Call Center Insurance AgentBirmingham, MIThis role is perfect for a licensed Property & Casualty professional who enjoys working directly with customers, providing guidance on auto insurance coverage, and supporting both new and existing policyholders in a fast-paced agency environment. You’ll receive a structured two-month training program designed to fully prepare you for the role, including product knowledge, systems training, and hands-on support.
(Call Center) Member Experience Associate - Contact Center - Brighton, MI Lake Trust Credit Union(Call Center) Member Experience Associate - Contact Center - Brighton, MIMILook for opportunities to maximize member loyalty building and deepening the members relationship by assessing members total financial picture and offering solutions to advance their financial success. Minimum of 1-2 years job-related experience demonstrating success in building member/customer relationships by successfully cross-selling products within a financial institution or retail environment.
Patient Service Representative - Call Center University Physician GroupPatient Service Representative - Call CenterDetroit, MichiganAdditionally, the Patient Service Representative (PSR) – Call Center position will perform reception and clerical duties in an outpatient clinical setting which involves constant interaction with patients, Physicians, and other clinical team members. They provide excellent customer service when answering incoming calls from patients and the public, schedule appointments, make follow-up phone calls, address complaints, troubleshoot problems and provide information to patients and public.
NewLoan Specialist - Call Center Qualfon, Inc.Loan Specialist - Call CenterDetroit, MIOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. In this role, you'll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members.
Loan Specialist - Call Center QualfonLoan Specialist - Call CenterHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. In this role, you’ll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members.
Call Center Specialist Gesher Human ServicesCall Center SpecialistDetroit, MIPhysical requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. The Call Center Specialist provides front-line phone, text, and email support to Detroiters seeking career services through Detroit at Work and Gesher Human Services.
Call Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - Southfield Evolution ABCall Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - SouthfieldSouthfield, MI$17–$23 / hourEvolution is a global leader in live online casino entertainment, operating professional studios across North America and around the world. You''ll host live casino games - Blackjack, Roulette, Baccarat while players join online from around the world.
Call Center Representative – Physical Therapy Clinic Plymouth Physical Therapy SpecialistsCall Center Representative – Physical Therapy ClinicPlymouth, MIFull timeOur growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.
Polish -Speaking Call Center Specialist MyCareer+Polish -Speaking Call Center SpecialistSouthfield, MichiganIn this role, you’ll help patients feel heard, supported, and connected to the care they need by providing exceptional service across multiple clinic locations. As the first point of contact for many patients, you’ll play a vital role in creating positive healthcare experiences through clear communication, empathy, and problem -solving.
Life Insurance Agent - Call Center eFund Insurance & Financial ServicesLife Insurance Agent - Call CenterSouthfield, MichiganRemoteEarn great income, work warm leads, and build a meaningful career helping families protect what matters most. eFund Insurance is hiring motivated Licensed Life Insurance Agents to join our high-performing sales team.
NewBilingual Call Center Agent - Detroit, MI, USA AnswerHeroBilingual Call Center Agent - Detroit, MI, USADetroit, MIAs a Bilingual Phone Operator at AnswerHero, you'll be the first voice our clients' customers hear, a role that carries real impact every single day. What we do is deliver exceptional first impressions: real-time message taking, appointment scheduling, and warm, professional call handling that makes every caller feel heard.
Call Center Representative - Physical Therapy Clinic US Physical Therapy IncCall Center Representative - Physical Therapy ClinicPlymouth, MIOur team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care. Our growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support.
PFANS Call Center Representative TEMP University of MichiganPFANS Call Center Representative TEMPAnn Arbor, MIThe mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. Call Center position within the department of Patient Food and Nutrition Services that is dedicated to supporting patients departmental staff members and allied health professionals.
Call Center Agent BELFOR Holdings Inc.Call Center AgentBirmingham, MIVerbal and electronic information must be quickly and accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Call Center Representative University of MichiganCall Center RepresentativeAnn Arbor, MIMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems.
NewCall Center Rep Senior University of MichiganCall Center Rep SeniorAnn Arbor, MIMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Provides customer service to patients and referring providers, through the facilitation of various call center functions including phone triage, maintenance of clinic schedules and appointments and health record management.
Entry Level Mortgage Call Centers United Wholesale Mortgage LLCEntry Level Mortgage Call CentersPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Entry Level Mortgage Call Centers United Wholesale MortgageEntry Level Mortgage Call CentersPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Catering Call Center Specialist Famous Dave's Detroit -NoviCatering Call Center SpecialistTroy, MichiganSome of your daily tasks will include fielding catering inquiries, drafting catering quote requests, engaging with past, present and future guests via phone and email, processing new catering orders, and effectively communicating event information with our restaurant teams. CATERING SUPPORT SPECIALIST Blue Ribbon Restaurants, a franchisee of Famous Dave's, is seeking enthusiastic individuals to join our Catering Support Center Team at our beautiful new office in Troy, Michigan.
NewCall Center Agent Professional Moving & StorageCall Center AgentDetroit, MIYou will be responsible for helping customers by providing product and service information and resolving technical issues. Develop and maintain a knowledge base of the evolving products and services.
Remote Outbound Call Center Agent MDS Communications CorpRemote Outbound Call Center AgentMIRemote$14.73–$16.50 / hourOur clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications.
Detroit Medical Center Harper Hutzel Hospital - Full-Time Non-Call Anesthesiologist NorthStar AnesthesiaDetroit Medical Center Harper Hutzel Hospital - Full-Time Non-Call AnesthesiologistDetroit, MichiganFull timeRegional Medical Directors play crucial roles in developing team members to their full potential by creating, and encouraging a culture of transparency, positive impact, and patient driven quality care. From the founding of Children’s Hospital in 1886, to the creation of the first mechanical heart at Harper Hospital more than 50 years ago, to our compassion for the underserved, our legacy of caring is unmatched.
Business Development Center Agent Joe Lunghamer ChevroletBusiness Development Center AgentWaterford Twp, MichiganYour role is critical in creating a positive customer experience, generating appointments, and helping connect customers with the right sales professional. Joe Lunghamer Chevrolet is looking for a motivated and customer-focused Business Development Center (BDC) Representative to join our growing team.
Connection Center Specialist Vibe Credit UnionConnection Center SpecialistNovi, MichiganGuided by our core values – be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. Onboard Members: Process new memberships and guide members through savings accounts, CDs, and lending products.
Residential Advisor - On-Call Serrato CorporationResidential Advisor - On-CallDetroit, MIEstablishes a close working relationship with students, dealing justly and impartially regardless of their ability, achievement, or background, and works to motivate them toward goals. Associate's Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields is preferred.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureMI$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterAnn Arbor, MIAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerDetroit, MI$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
Seasonal Coordinator - Client Relations Center HermesSeasonal Coordinator - Client Relations CenterBeverly Hls, CAFull timeAs the Seasonal Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
Coordinator - Client Relations Center HermesCoordinator - Client Relations CenterBeverly Hls, CAFull timeAs the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .
NewContact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerDetroit, MI$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.