NewPatient Access Specialist GenmabPatient Access SpecialistBerkeley Heights, NJResponsibilities: Act as the dedicated point of contact once a prescription is written for the patient (including caregivers) and the healthcare provider (including their office staff) to navigate through insurance coverage and access of the medication Navigate patients and offices through the complexity of insurance coverage including review of benefit verifications, research of prior authorizations and support through the appeals process Evaluate and refer patients to appropriate financial assistance programs Provide high quality case management through: Assessing and documenting patient needs and services requested Effectively communicate with the patient, their caregiver, their prescriber and office staff members when require Ability to have critical conversations with empathy and understanding Provide timely responses to requests made by patients and their healthcare provider Effectively collaborate with internal and external stakeholders along the patient journey Provide information regarding market landscape, feedback from customers and process improvements to the Case Management Supervisor and Head of Call Center Collaborate with PSS Field Teams (Field Reimbursement Managers and Nurse Team) to ensure seamless communication and appropriate handoffs when needed Provide coordination of services among the patient’s care team to ensure therapy can start and continue as per the healthcare providers orders Ensure performance and quality remain at the highest level throughout all interactions Requirements: Bachelor’s degree required; Master’s degree preferred Background in Social Work, Counseling, Pharmacy, Nursing and/or Office Practice Management 1 years experience in patient services and/or healthcare industry. Active knowledge of oncology (IV and oral) product reimbursement, including but not limited to Medicare, Medicaid and commercial insurance carriers, Prior Authorization submissions/appeals Understanding of the healthcare industry, including both private and government payer landscape Utilize critical thinking to problem-solve access challenges Apply emotional intelligence and empathetic listening to all interactions Excellent written and verbal communication skills Proficient in CRM platforms (e.g., Salesforce.com) Ability to work in a fast-paced environment, multi-task and self-prioritize workload Customer and conflict resolutions skills preferred Works with all members of a team effectively Spanish language proficiency is a plus 11-8pm EST Shift- Hybrid Location: Berkeley Heights, NJ For US based candidates, the proposed salary band for this position is as follows: $76,000.00$114,000.00 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Call Center Sales Representative Remote Talent CloudCall Center Sales RepresentativeNew York, NYRemoteAs a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and existing customers.
Call Center Patient/Service Rep in Medical Office /Do Not CALL Adv Lap Surg InstCall Center Patient/Service Rep in Medical Office /Do Not CALLSpringfield, NJFull timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. New Jersey Bariatric Center is seeking a friendly and professional Patient service/Call Center Representative to join our team.
Call Center & Customer Service - Join our WPG Talent Community The WorkPlace GroupCall Center & Customer Service - Join our WPG Talent CommunityFlorham Park, New JerseyCommon Job Titles : We frequently fill positions such as Customer Service Representative, Technical Support Specialist, Call Center Manager, Sales Representative, and more. Exclusive Opportunities : As a leading Recruitment Process Outsourcing (RPO) and Executive Search provider, we know about job openings before they become public.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeNJRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Call Center Representative Help at HomeCall Center RepresentativeBrooklyn, New York$22–$24 / hourFull timeOverview: As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. Responsibilities: What You'll Do: Serve as the first point of contact for potential clients via inbound and outbound calls—with an expectation of being on the phone at least five hours per day.
Call Center Representative Planet HondaCall Center RepresentativeUnion, New JerseyJob Description: As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial role in ensuring our customers have a positive experience from their first point of contact with our dealership.
Call Center Representative SPS North AmericaCall Center RepresentativeNew York, NYAcross North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. The Call Center rep will also be responsible for supporting the sales team on booking seasonal groups, correspondence with customers on changes to their ticket orders and booking ancillary revenue products across Center's attractions.
Call Center Representative Help at Home LLCCall Center RepresentativeBrooklyn, NY$22–$24 / hourMedicaid, Waiver and Home Healthcare experience preferred\n Experience managing relationships with distribution partnerships and/or referral sources a plus.\n \nPhysical Requirements:\n\n Sedentary \u2013 ability to remain in a stationary position for extended periods of time.\n* Excellent organizational and time management skills, with the ability to manage multiple accounts and projects simultaneously\n Strong problem-solving skills: ability to deal with conflict in a professional manner.\n
Call Center Agent Ambulatory Medical Practices MSO, IncCall Center AgentHawthorne, NY$20–$22 / hourWith more than 50 Columbia-affiliated providers and multiple locations throughout Westchester, Rockland, and Orange Counties, including Valhalla, Hawthorne, White Plains, Yonkers, Scarsdale, Suffern, and Monroe, we’re committed to delivering exceptional patient care across the region. AMP is a Management Services Organization (MSO) that provides clinical and administrative support for ColumbiaDoctors , one of the largest and most respected multi-specialty practices in the Northeast.
Anesthesiologist - Full-Time | $450K (no-call) -$525K (call) |Flex Scheduling | Nassau University Medical Center - East Meadow, NY Somnia, Inc.Anesthesiologist - Full-Time | $450K (no-call) -$525K (call) |Flex Scheduling | Nassau University Medical Center - East Meadow, NYEast Meadow, New YorkFull timeOne of the crown jewels of East Meadow is Eisenhower Park, which appeals to all individuals, from swimmers and golfers to theatre-goers and hikers; the sprawling outdoor recreational center is perfect for relaxation, adventure, and creating unforgettable memories. Overview: Somnia Anesthesia | Great Culture | Flexible Scheduling| Attractive Comp Package - $450,000 (no call) up to $525,000 (with call) | Great Case Mix - OB/Trauma/Neuro/Ortho .
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAQueens, NY$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Manager TransCoreCall Center ManagerUnion, NJ$80,000–$99,000 / yearDemonstrated experience working within multi-channel customer contact center environments, utilizing various systems to manage and resolve customer inquiries efficiently across phone, email, chat, and social media platforms. Summary: The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance.
Call Center Agent / Customer Service Representative Stratford Solutions Inc.Call Center Agent / Customer Service RepresentativeStaten Island, NYSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Associate / Telephone Operator Hospital Phaxis LLCCall Center Associate / Telephone Operator HospitalNew York, NYPrevious experience as a telephone operator, hospital switchboard operator, call center representative, receptionist, dispatcher, or in healthcare communications is preferred. This is an outstanding opportunity for candidates with experience in hospital switchboards, telephone operations, call centers, reception, dispatch, or customer service.
Benefits Call Center Representative Conduent IncBenefits Call Center RepresentativeNY$32,760–$40,950 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Call Center Manager (On-Site) Walter DanleyCall Center Manager (On-Site)Monroe, New JerseyFull timeThis onsite role provides coaching, performance management, workforce oversight, and escalated customer support, while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to drive booking performance, lead conversion, maintenance plan growth, and operational excellence across Danley 911's home services business. Collaborate with Dispatch, General Managers, Sales Managers, Field Operations, and Contact Center Leadership to improve booking conversion, customer retention, and operational effectiveness across HVAC, Plumbing, Electrical, Generator, and Home Services operations.
Relief Call Center Dietetic Assistant (Newark, CA) (Multiple Openings & Shifts) Stanford Health CareRelief Call Center Dietetic Assistant (Newark, CA) (Multiple Openings & Shifts)Newark, NJ$30.68–$34.58 / hourThe Food Services Department is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced, sustainable food to support healing and wellness. Skilled in the use of the office equipment including (but not limited to): computers, calculators, telephones (including hands-free headset), fax machines, answering machines, and photocopy machines.
NewRelief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts) Stanford Health CareRelief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts)Newark, New JerseyThe Food Services Department is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced, sustainable food to support healing and wellness. Skilled in the use of the office equipment including (but not limited to): computers, calculators, telephones (including hands-free headset), fax machines, answering machines, and photocopy machines.
Medical Call Center Lead Nurture Specialist Allcare PtMedical Call Center Lead Nurture SpecialistBrooklyn, New YorkYou must be able to easily handle a high volume of outbound and inbound telephone calls and work under a front desk manager to keep an organized front desk reception area flowing (without long breaks) * You must feel super comfortable using technology for text messaging, call tracking systems, email, and billing software for collection of copays and credit card systems. We Are a Unique Physical Therapy Consulting Company With Offices In Brooklyn and Miami And Our Brand Has Established Itself As The Only Non-Surgical Pain Elimination Specialists In Brooklyn This is a perfect opportunity for you, only if you have prior experience and skill working specifically with phone tele sales, phone lead nurturing, or a call center using a CRM system and or lead qualification process.