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Call Center Jobs in West Roxbury, MA

Jobs

Senior Manager, Member Services CVS Health Corp

$67,900–$199,144 / year

The Senior Manager, Operations will lead the day-to-day operations of a non-clinical department that consists of Behavioral Health Member Services (call center), RFL Member Services (call center), Mental Wellbeing Digital Operations (Chat/Email), and a centralized Center of Excellence (coaching, projects, support, onboarding). This highly visible and critical role is responsible for shaping the vision for the Member Services department, creating business cases to improve experience and outcomes, leading cross-functional execution, delivering excellent service, building meaningful culture.

30+ days ago

Principal Endpoint Architect MACOM Technology Solutions Holdings Inc

Lowell, MA

$138,000–$209,000 / year

This role sits within the End User Support team and owns the full lifecycle of endpoint management tooling - Microsoft Intune, SCCM, Azure Virtual Desktop (AVD), PDQ, Group Policy, ServiceNow, etc.- ensuring devices are secure, compliant, patched, and performing well for the global user base. The Principal Endpoint Architect is responsible for the design, deployment, configuration, and ongoing health of MACOM''s global endpoint estate, including physical workstations, shared devices, virtual desktops, servers and other devices.

30+ days ago

Patient Service Representative - Pulmonary/Critical Care Lahey Hospital and Medical Center

Boston, MA

$20.50–$27.59 / hour

The Division of Pulmonary, Critical Care, & Sleep Medicine at Beth Israel Deaconess Medical Center (BIDMC) has over 40 physicians and nurse practitioners who provide comprehensive care for patients with critical illness, chest, lung/airway conditions, and sleep-related disorders. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem-solving.

22 days ago

Senior District Sales Manager MACOM Technology Solutions Holdings Inc

Lowell, MA

Company Overview: MACOM (NASDAQ: MTSI) is a global leader in the design and manufacture of advanced semiconductor products across a diverse range of end markets, including Data Centers, Telecommunications, Industrial and Aerospace and Defense. We partner with customers to help solve their most challenging problems by providing semiconductor solutions that are at the forefront of the highest power, highest frequency, and/or highest data rates.

30+ days ago

Medical Sales Representative (Greater Boston Territory) Shields Health Care Group

Quincy, Massachusetts

Establish and continually foster relationships with existing and potential referring physicians and their staff and fully explain marketing materials presented during the visit. The incumbent will perform work of lower orequivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted.

30+ days ago

Unified Communications Analyst Massachusetts Bay Transportation Authority

Boston, MA

Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection). Platform Strategy & Architecture Support: Support the strategy and scheduling for the implementation of the enterprise-wide upgrade, migrating all enterprise users from legacy Avaya/Centrex to Cisco Webex Calling, and call centers to NICE CXone, while maintaining current legacy Avaya infrastructure operations during the transition.

20 days ago

Vice President, Sales Executive - Google Cloud Security - C_MAT Deloitte Touche Tohmatsu Ltd

Boston, MA

$171,600–$338,300 / year

Working closely with Partners, Principals, Managing Directors, alliance leaders, and account teams, Sales Executives build relationships with qualified targets and decision-makers; shape growth strategies; lead pursuits; and serve as trusted advisors throughout the sales process. Experience with Google Cloud Security tools, including but not limited to Google SecOps, Security Command Center Premium (SCCP), Chrome Enterprise Premium (CEP) and the Wiz suite of tooling for AI Threat Defense, Wiz Code, Wiz Cloud, Wiz Defend.

10 days ago

Vice President, Sales Executive - ServiceNow (Consumer Industry) - C_MAT Deloitte Touche Tohmatsu Ltd

Boston, MA

$171,600–$338,300 / year

Working closely with Partners, Principals, Managing Directors, alliance leaders, and account teams, Sales Executives build relationships with qualified targets and decision-makers; shape growth strategies; lead pursuits; and serve as trusted advisors throughout the sales process. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

30+ days ago

Surface Experts Sales Representative Surface Experts of Northeast Philadelphia

Hanover, MA

We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites.

30+ days ago

Patient Service Representative Eye Care Specialists

Norwood, MA

Quick Apply

This position will work at both our Norwood and Norfolk locations and will include a combination of front desk and call center responsibilities.

30+ days ago

311 Customer Service Representative City of Somerville

Somerville, MA

As an essential employee, the 311 Customer Service Representative answers all incoming requests to the 311 contact center in a friendly manner, responds to routine questions and accepts requests from both the general public, as well as City employees; inputs and/or logs information received into the City's Customer Relationship Management (CRM) system; directs requests to the appropriate department or agency for further action; and assists constituents with the resolution to problems, questions and concerns. Ability: Ability to meet and interact with the public effectively and appropriately; ability to handle problems and emergencies effectively; ability to communicate clearly, both orally and in writing; ability to operate a computer; ability to maintain confidential information; ability to maintain, manage, and organize records; ability to deal appropriately with City employees, City officials and members of the public.

16 days ago

Outside Sales Representative US LBM Holdings

Middleborough, MA

$65,000–$150,000 / year

Mid-Cape Home Centers traces its roots back to 1895, and today supplies professional builders, remodelers and homeowners in Massachusetts' South Shore, Cape Cod and the Islands with lumber and specialty building materials from its six locations in the southern coastal region of Massachusetts. Communicates Effectively- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

30+ days ago

Sales Development Representative (SDR) StemWave

Boston, Massachusetts

$68,000–$72,000 / year

StemWave is a fast-growing medical device startup in Massachusetts, pioneering orthopedic shockwave technology in the U.S. Ranked among the fastest-growing privately held companies in 2023 and 2024, we are expanding our team and capabilities. Your main goal is to book high-quality meetings for our Account Executives by identifying decision-makers, nurturing relationships, and effectively communicating the value of StemWave’s solutions.

3 days ago

Sales Floor Team Member Ross Dress For Less

Danvers, Massachusetts

$16.75–$17.75
Quick Apply

In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

30+ days ago

Manager, Network Operations & UC Services Metasys Technologies

Boston, MA

$69.93–$85.31 / hour
Quick Apply

The Manager, Network Operations & UC Engineering Services is a critical, high-impact "player-coach" leadership role responsible for steering Client's enterprise communications and edge networking infrastructure through a transformative period. Provide hands-on technical oversight and mentorship for the Voice Services team following a major transition to a modern Unified Communications (UC) platform.

30+ days ago

Service Dispatcher - Stanley Access Technologies - Canton, MA Allegion

Canton, MA

_Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement,strengths-based development, and unlocking human potential.

30+ days ago

Lead Pharmacy Technician Mail Order Lahey Hospital and Medical Center

Westwood, MA

$32.74–$44.07 / hour

Oversees daily operations and assists a team that maintains new/existing patient profiles, enters new prescriptions into patient profiles, contact insurance companies for benefit investigation/coverage eligibility, assist patients with the enrollment process for manufacturer/non-profit organization copay assistance programs and coordinates approvals with the pharmacy for fulfillment. Job Summary: The Shared Services Pharm Tech Lead collaborates with pharmacy management to lead a team of data entry and call center technicians who are responsible for all pharmacy billing and inbound/outbound calls for our specialty pharmacy operation.

14 days ago

Hotline Operator Boston Medical Center

Boston, MA

$15.14–$21.15 / hour

Helpline calls are opportunities to engage people who use drugs in meaningful conversation and the ideal candidate would be comfortable talking to people who are actively using drugs and who come from diverse backgrounds and experiences. Connect callers with relevant local resources, including substance use treatment centers, support groups, and other community-based services to promote long-term recovery as needed.

30+ days ago

Outside Sales Representative Snap On

Boston, Massachusetts

As an Equipment Sales Specialist, you will work within a defined territory to sell John Bean products to general service automotive repair facilities, Automotive Dealerships, and Collision Centers. John Bean thrives on providing the best products to the most demanding customers with maximum accuracy, ease of use, best in class technology.

3 days ago

Security Operations Dispatcher (Municipal Protective Services Operations) The City of Boston

Boston, MA

$43,968.34–$68,764.80 / year

Municipal Protective Services (MPS) Operations is a 24/7, 365-day operation supporting over 600 City of Boston properties and facilities - maintaining radio communications and operations for MPS Security Officers and Supervisors, and monitoring intrusion and fire alarms across all City of Boston, Boston Public Schools, and Boston Public Library locations. The City of Boston Property Management Departments (PMD) mission is to manage, maintain, repair, and provide security for the Citys municipal buildings, including City Hall and Faneuil Hall; to preserve the useful life of City facilities and reduce operating costs through effective preventative maintenance measures.

25 days ago

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Call Center Jobs in West Roxbury, MA

Senior Manager, Member Services CVS Health Corp

Principal Endpoint Architect MACOM Technology Solutions Holdings Inc

Patient Service Representative - Pulmonary/Critical Care Lahey Hospital and Medical Center

Senior District Sales Manager MACOM Technology Solutions Holdings Inc

Medical Sales Representative (Greater Boston Territory) Shields Health Care Group

Unified Communications Analyst Massachusetts Bay Transportation Authority

Vice President, Sales Executive - Google Cloud Security - C_MAT Deloitte Touche Tohmatsu Ltd

Vice President, Sales Executive - ServiceNow (Consumer Industry) - C_MAT Deloitte Touche Tohmatsu Ltd

Surface Experts Sales Representative Surface Experts of Northeast Philadelphia

Patient Service Representative Eye Care Specialists

311 Customer Service Representative City of Somerville

Outside Sales Representative US LBM Holdings

Sales Development Representative (SDR) StemWave

Sales Floor Team Member Ross Dress For Less

Manager, Network Operations & UC Services Metasys Technologies

Service Dispatcher - Stanley Access Technologies - Canton, MA Allegion

Lead Pharmacy Technician Mail Order Lahey Hospital and Medical Center

Hotline Operator Boston Medical Center

Outside Sales Representative Snap On

Security Operations Dispatcher (Municipal Protective Services Operations) The City of Boston

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