NewTSS - Call Center Supervisor Penske Truck RentalTSS - Call Center SupervisorREADING, PAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
TSS - Call Center Supervisor PenskeTSS - Call Center SupervisorReading, PAFull timep>-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Supervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only) St. Luke's Health Network, Inc.Supervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only)Allentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
Clinical Triage Specialist, LPN - Gen Surg, Wt Mgmt, ENT - Access Center St. Luke's Health Network, Inc.Clinical Triage Specialist, LPN - Gen Surg, Wt Mgmt, ENT - Access CenterAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Clinical Triage Specialist (CTS), LPN - Access Center will compassionately deliver an exceptional patient experience providing the first level of clinical triage resources to patients.
NewSupervisor, Clinical Triage (RN) - Access Center, Primary Care (PA & NJ Residents Only) St. Luke's Health Network, Inc.Supervisor, Clinical Triage (RN) - Access Center, Primary Care (PA & NJ Residents Only)Allentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
Inbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required* First Commonwealth Federal Credit UnionInbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required*Allentown FC, PAFull timeAs our Member Experience Associate – Inbound, you will be accountable for effective servicing of our members and assisting them with their financial objectives, primarily via telephone and email, consistently cross offering all credit union products and services when appropriate and in accordance with established credit union policies and procedures. • Establish, maintain, grow and display excellent member service and telephone skills, including active listening, cross-selling, problem solving, conflict resolution, effective communication (words, tone), product knowledge, personal accountability, and other skills identified by management.
Banking Call Center Representative (Remote) Staffing Service USABanking Call Center Representative (Remote)Lancaster, PARemoteBanking Call Center Representative (Remote) Join a customer-focused team supporting clients through a fast-paced remote contact center environment. Assist customers with online and digital banking inquiries.
NewCall Center Supervisor (On-Site) Christian Heating, Cooling & PlumbingCall Center Supervisor (On-Site)West Chester, PennsylvaniaFull timeThis onsite role provides coaching, performance management, workforce oversight, and escalated customer support, while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to drive booking performance, membership growth, and operational excellence. Join a trusted home services leader and play a key role in delivering exceptional customer experiences while supporting the continued growth and success of Christian's HVAC, Plumbing, and Electrical business.
Call Center Sales Agent (Base Pay + Bonus + Benefits) Ideal Concepts IncCall Center Sales Agent (Base Pay + Bonus + Benefits)Allentown, PA$2–$3 / hourToday Ideal Concepts is established with over 100 carrier partners in 50 states selling Health, Medicare, Life, Property& Casualty as well as suit of supplemental insurance products. 50000 Fastest growing companies in America and 4 consecutive years on the local accolade of Lehigh Valley Business Fastest Growing Companies.
Call Center Agent Morris Insurance AgencyCall Center AgentAllentown, PennsylvaniaRemoteMajor Responsibilities: Answering incoming calls and responding to customer inquiries Making outbound calls to follow up on customer requests Providing information about products and services Resolving customer complaints and issues Documenting all interactions in the call center software . Qualifications: High school diploma or equivalent Previous experience in a customer service role preferred Excellent communication skills, both verbal and written Ability to work independently and as part of a team Proficiency in Microsoft Office and call center software .
NewCall Center Associate Tower Health Medical GroupCall Center AssociateWest Reading, PAProvide customer service and guidance for patients in selecting high-quality and nourishing meals. Free parking, accessible by bus, and varying shift options that optimize work/life balance.
Call Center Representative SchuylkillCall Center RepresentativeAllentown, PennsylvaniaFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Call Center Representative Essig Plumbing & Heating, LLCCall Center RepresentativeReading, PAFull timeEssig Plumbing & Heating LLC is one of the fastest growing and top rated HVAC service companies in Berks county. Essig Plumbing & Heating, LLC is in search of experienced Call Center Representatives to add to our team.
Call Center Pharmacy Technician Cencora IncCall Center Pharmacy TechnicianReading, PAThis encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. Assists with the reviews and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, as directed, follows up all such claims deemed inappropriate.
Call Center Analyst HTSS, Inc.Call Center AnalystAllentown, PAIn this role, youll turn operational data into meaningful insights that drive performance, improve customer experience, and support critical business decisions. This is a great opportunity for someone who enjoys digging into data, building reports, and collaborating across teams to make a real impact.
Regionalized Call Center Triage LPN Valley Health PartnersRegionalized Call Center Triage LPNAllentown, PennsylvaniaTriages incoming calls in an ambulatory setting from patients, makes clinical decisions based on protocols, and communicates with supporting clinical manager, and providers. Actively demonstrates a working knowledge of nursing theory, techniques, principles, and practice in order to holistically care for the patient.
Regionalized Call Center Triage LPN Valley Health Partners Community Health CenterRegionalized Call Center Triage LPNAllentown, PATriages incoming calls in an ambulatory setting from patients, makes clinical decisions based on protocols, and communicates with supporting clinical manager, and providers. Actively demonstrates a working knowledge of nursing theory, techniques, principles, and practice in order to holistically care for the patient.
NewCall Center Associate Tower HealthCall Center AssociateWest Reading, PennsylvaniaFull timeProvide customer service and guidance for patients in selecting high-quality and nourishing meals. Free parking, accessible by bus, and varying shift options that optimize work/life balance.
Sales Executive - Remote Call Center ReminderMediaSales Executive - Remote Call CenterLancaster, PennsylvaniaRemote$65,000–$125,000The position provides extraordinary first-year earnings potential for the right individuals, working in a fun, highly competitive organization that’s been recognized as a top place to work (philly.com), one of the nation's fastest growing companies (Inc 5000), and an A+ rating by the Better Business Bureau. ReminderMedia is a leading marketing services provider that has helped over 100K small businesses grow their client base through a powerful suite of digital and direct-mail marketing tools.
Patient Coordinator - Call Center, Medical Office Center for Urologic Care of Berks CountyPatient Coordinator - Call Center, Medical OfficeWyomissing, PennsylvaniaOur Patient Coordinators work as a team greeting our patients warmly, getting them where they need to be for their visit, sending them off with a compassionate farewell, and reaching out to them via phone to schedule their return visit, all while respecting each patient's time. They are responsible for administrative tasks, like ensuring patient records are up to date, scheduling appointments and next steps for patients as well as collecting co-pays and authorizations for ongoing healthcare services.
PRN Call Center RN- Days-Lancaster Penn Medicine at Home Penn MedicinePRN Call Center RN- Days-Lancaster Penn Medicine at HomeLancaster, PAThe Clinical Nurse 2 Colleague demonstrates within the competency domains of Continuous Quality Improvement, Evidence Based Practice and Research, Leadership, Person and Family Centered Care, Professionalism, Safety, Technology/Informatics, and Teamwork (Definitions listed below). Leadership: The nurse effectively collaborates and applies innovative, systems thinking to engage in systematic, evidence-based problem solving and decision making to promote effective changes within a complex care delivery system supporting the vision of Penn Medicine.
Registered Nurse (RN) On Call Weekend Nights - Hospice $10,000 Sign on Bonus SchuylkillRegistered Nurse (RN) On Call Weekend Nights - Hospice $10,000 Sign on BonusAllentown, PennsylvaniaProvides educational opportunities for patients, families, and clinical staff focusing on end-of-life issues, palliative care, advance directives, pain management, symptom control, home care, hospice, and discharge planning. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety.
Registered Nurse (RN) On Call - Home Care - SE Berks, Bucks, and Montgomery Counties $15,000 Sign On Bonus SchuylkillRegistered Nurse (RN) On Call - Home Care - SE Berks, Bucks, and Montgomery Counties $15,000 Sign On BonusAllentown, PennsylvaniaProvides educational opportunities for patients, families, and clinical staff focusing on end-of-life issues, palliative care, advance directives, pain management, symptom control, home care, hospice, and discharge planning. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety.
Call Cloud Patient Access Specialist (62386) Union Community CareCall Cloud Patient Access Specialist (62386)Lancaster, PAWe envision vibrant and healthy communities supported by inclusive healthcare that embraces each member's unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others. The Call Cloud Patient Access Specialist functions as part of the clinical care team and is responsible for delivery of excellent customer service and accurately and efficiently performing patient registration, and appointment scheduling.
NewField Engineer - Data Center Infrastructure ZonesField Engineer - Data Center InfrastructureWest Chester, NY$45–$50 / hourFull timeOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Financial Center Relationship Specialist Fulton BankFinancial Center Relationship SpecialistWomelsdorf, Pennsylvania$22.16–$36.92 / hourThis involves engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby. In addition to the Small Business focus, this role will be an active part of the Financial Center Performance, delivering an unparalleled customer experience to all customers, from service to sales, focusing on a seamless one-stop experience for all their financial needs.
Financial Center Relationship Specialist Fulton Financial CorpFinancial Center Relationship SpecialistPA$22.16–$36.92 / hourThis involves engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby. In addition to the Small Business focus, this role will be an active part of the Financial Center Performance, delivering an unparalleled customer experience to all customers, from service to sales, focusing on a seamless one-stop experience for all their financial needs.
Financial Center Supervisor Fulton BankFinancial Center SupervisorAllentown, Pennsylvania$24.81–$41.35 / hourResponsibilities: Drive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes. Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team.
Financial Center Supervisor Fulton Financial CorpFinancial Center SupervisorAllentown, PA$24.81–$41.35 / hourDrive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes. Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team.
Contact Center Advisor - Downtown Reading, PA Visions Federal Credit UnionContact Center Advisor - Downtown Reading, PAReading, PennsylvaniaYou will assist members with accounts, lending solutions, digital banking services, and financial inquiries while building strong relationships and identifying opportunities to enhance their financial well-being. Whether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be.
Certified Pharmacy Technician Fulfillment Center Walgreen CoCertified Pharmacy Technician Fulfillment CenterAllentown, PA$19.50–$26 / hourWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back or forward or stop buttons, and filling out forms online.
YMCA Welcome Desk Associate - Lancaster City Center YMCA of the RosesYMCA Welcome Desk Associate - Lancaster City CenterLancaster, PAPart timeHelp with other tasks as assigned, including bulk mailings, membership promotions, open houses and other assignments for the good of the YMCA. This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.
Recruiting Supervisor-Driver Hiring Center Penske CorporationRecruiting Supervisor-Driver Hiring CenterReading, PAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Serve as a Penske staffing process and systems subject matter expert for contact center technologies including hardware, call routing applications (NICE), telephony systems, Salesforce.com, CRM and marketing tools, and recruiting system Oracle Enterprise.
JD Associate - Park City Center - Lancaster, PA The Finish LineJD Associate - Park City Center - Lancaster, PALancaster, PennsylvaniaSales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.
JD Store Management - Park City Center - Lancaster, PA The Finish LineJD Store Management - Park City Center - Lancaster, PALancaster, PennsylvaniaJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
JD Associate - Park City Center - Lancaster, PA JD Sports Fashion PlcJD Associate - Park City Center - Lancaster, PALancaster, PASales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.
JD Store Management - Park City Center - Lancaster, PA JD Sports Fashion PlcJD Store Management - Park City Center - Lancaster, PALancaster, PAJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Sr. Manager, Data Center Engineering ComcastSr. Manager, Data Center EngineeringWest Chester, PennsylvaniaBachelor's Degree: Computer and Information Science, Bachelor's Degree: Electrical Engineering, Bachelor's Degree: Mechanical Engineering While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. This role leads the Data Center Engineering organization, with accountability for the design, reliability, and lifecycle management of critical data center infrastructure—including compute, network, power, and environmental systems.
Supervisor, Data Center Engineering Comcast CorpSupervisor, Data Center EngineeringWest Chester, PAThat's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Service Center Clerical Support-Casl Ward Transport & Logistics Corp.Service Center Clerical Support-CaslAllentown, PAJob Title: Service Center Clerical Support-Casl Advertising Title: Req #: 12570 Company: Ward Trucking, LLC Job Code: SVCCTRCS Location: Allentown Employment Status: Casual City: Easton Area of Interest: Administrative Support State: PA Rate of Pay: $17.50 per hour. All linehaul driver envelopes are to include: trailer number, Pro number of one shipment on the trailer, road driver's name, tractor number, seal number, weight, driving (route) instructions and any hazardous placards that may be required (if applicable).
NewSupervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only) St. Luke’s University Health NetworkSupervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only)Allentown, PennsylvaniaIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
NewSupervisor, Clinical Triage (RN) - Access Center, Primary Care (PA & NJ Residents Only) St. Luke’s University Health NetworkSupervisor, Clinical Triage (RN) - Access Center, Primary Care (PA & NJ Residents Only)Allentown, PennsylvaniaIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
Clinical Triage Specialist, LPN - Gen Surg, Wt Mgmt, ENT - Access Center St. Luke’s University Health NetworkClinical Triage Specialist, LPN - Gen Surg, Wt Mgmt, ENT - Access CenterAllentown, PennsylvaniaIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Clinical Triage Specialist (CTS), LPN - Access Center will compassionately deliver an exceptional patient experience providing the first level of clinical triage resources to patients.
Supervisor, Clinical Triage- Access Center (Endo/Neph/Onc/Pall) St. Luke's University Health NetworkSupervisor, Clinical Triage- Access Center (Endo/Neph/Onc/Pall)Allentown, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
Patient Services Coordinator Abramson Cancer Center Clinic, West Chester Penn MedicinePatient Services Coordinator Abramson Cancer Center Clinic, West ChesterWest Chester, PASchedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and protocols, using appropriate billing area/appointment location, communicating changes and confirming appointments, and, as needed, offering alternative and canceling/rescheduling appointments. Responsible for arriving/departing activities of patient at practice and performs point of service activities: collects copays and records accurately, obtains necessary signatures/forms, obtains insurance cards and referrals/authorizations, updates appointment status in EMR, and finalizes all check-out procedures.
Customer Service Specialist- Physical Rehab Center (Full Time/Day Shift) Penn MedicineCustomer Service Specialist- Physical Rehab Center (Full Time/Day Shift)Lancaster, PALoading job Back to Search Results Previous Opportunity Next Opportunity Current UPHS employees must apply HERE Customer Service Specialist- Physical Rehab Center (Full Time/Day Shift) Job ID: 309605 Category: Customer Service/Patient Access Work Type: FT Location: Lancaster, PA, United States Share: share to e-mail Apply Now Save Job Saved Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties: Performs complete and accurate patient registration including but not limited to: walk in, check-in, and or scheduled.
Full Time Floor Leader - Park City Center Lush Handmade Cosmetics LtdFull Time Floor Leader - Park City CenterLancaster, PABuilding the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives. Operational Excellence: Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day.
Profit Center Office Administrator Hajoca CorporationProfit Center Office AdministratorLancaster, PAFull timeReconcile daily cash sale transaction payments and cash funds in the system, prepare the bank deposit, scan and process checks, prepare and submit required deposit paperwork to the Support Center. Review purchase order debit memos and debit cancellations ensuring all required documentation is included and communicate the information to the Centralized AP team in an accurate and timely manner.
Event Technician, Audio Visual - Lancaster County Convention Center & Lancaster Marriott at Penn Square Encore Group (USA) LLCEvent Technician, Audio Visual - Lancaster County Convention Center & Lancaster Marriott at Penn SquareLancaster, PAFor more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Equipment Operation • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
BDC (Business Development Center) Manager Scott CarsBDC (Business Development Center) ManagerAllentown, PennsylvaniaThis role is responsible for managing all inbound and outbound customer communications, driving appointment setting, and increasing showroom traffic and sales conversions. Monitor and track key performance indicators (KPIs) such as response time, appointment set rate, show rate, and sales conversion.