Call Center Representative CornerStone StaffingCall Center RepresentativeBladenboro, NCThe role directly impacts revenue goals by meeting or exceeding collection performance metrics, maintaining full compliance with industry regulations, and delivering a customer-focused approach to resolving overdue balances. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
Call Center Rep/Service appointment setter Anderson Automotive GroupCall Center Rep/Service appointment setterRaleigh, NC$20–$22 / hourFull timeThe ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you!
NewBDC Representative/ Call Center Agent/ Part Time Hendrick Automotive Group CorporateBDC Representative/ Call Center Agent/ Part TimeCary, North CarolinaPart timePrimarily responsible for answering Inbound Service Calls for 12 Hendrick Dealerships and schedule Appointments for Service. Hendrick Buick GMC Cadillac (Cary) Location: 115 Team Hendrick Way, Cary, North Carolina 27511.
Data Center Technician The Peak OrganizationData Center TechnicianMadison, NC$30–$40 / hourContractorAs a Data Center Technician, you will be responsible for performing on-site server rack roll-ins, cable management, transceiver installation, and related tasks to obtain optimal data center operations. Peak Systems is a preferred provider of cutting-edge data center solutions, delivering reliable and scalable infrastructure to support our clients' critical operations.
Surgical Technologist II - Operating Room (On-Call Schedule) UNC HealthSurgical Technologist II - Operating Room (On-Call Schedule)Clayton, NC$23.24–$33.41 / hourSummary: The Surgical Technologist II works under the supervision of a surgeon and registered nurse to facilitate the safe and effective conduct of invasive surgical procedures, ensuring that the operating room environment is safe, that equipment functions properly, and that the operative procedure is conducted under conditions that maximize patient safety. ● High School Diploma or GED Graduate of an accredited Surgical Technology or Nursing Program; or Graduate of a Military Training Program in Surgical Technology; or Formal education/training may be substituted for individuals with 5+ years of prior experience as a surgical tech.
NewSenior Level Call Center Agent | Call Center Agent ProSidian ConsultingSenior Level Call Center Agent | Call Center AgentCharlotte, NCProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
Remote Retention Specialist (Call Center – Customer Retention & Save Calls) US Service AnimalsRemote Retention Specialist (Call Center – Customer Retention & Save Calls)NCRemote$15–$16In this role, you'll work directly with clients to reduce cancellations, improve satisfaction, and retain customers throughout their journey. SAPS LLC is hiring Retention Specialists to join our remote call center team.
Call Center Supervisor| Full Time | Steven Tanger Center for the Performing Arts Oak View GroupCall Center Supervisor| Full Time | Steven Tanger Center for the Performing ArtsGreensboro, NC$25–$28 / hourOffering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. About the Venue A $94 million, state-of-the-art facility that has transformed downtown Greensboro, North Carolina, the Steven Tanger Center for the Performing Arts is home to touring Broadway productions, concerts, Greensboro Symphony Orchestra performances, comedy shows and all types of family entertainment.
NewCall Center Specialist| Part Time | Steven Tanger Center for the Performing Arts Oak View GroupCall Center Specialist| Part Time | Steven Tanger Center for the Performing ArtsGreensboro, NCA $94 million, state-of-the-art facility that has transformed downtown Greensboro, North Carolina, the Steven Tanger Center for the Performing Arts is home to touring Broadway productions, concerts, Greensboro Symphony Orchestra performances, comedy shows, and all types of family entertainment. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
NewCall Center Specialist| Part-Time | Steven Tanger Center for the Performing Arts Oak View GroupCall Center Specialist| Part-Time | Steven Tanger Center for the Performing ArtsGreensboro, North CarolinaAbout the Venue: A $94 million, state-of-the-art facility that has transformed downtown Greensboro, North Carolina, the Steven Tanger Center for the Performing Arts is home to touring Broadway productions, concerts, Greensboro Symphony Orchestra performances, comedy shows, and all types of family entertainment. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsNorth CarolinaThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Front Office Associate I - Call Center - Harvest Family Health Center Carolina Family Health Centers IncFront Office Associate I - Call Center - Harvest Family Health CenterNCOur service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients. Potential sitting or standing for long periods of time, occasional bending, stooping, lifting including of patients, reaching forward and overhead.
Contact Call Center Manager Zp Group LlcContact Call Center ManagerRALEIGH, NC$90,000–$100,000 / yearThe Contact Call Center Manager will oversee daily contact center operations, lead and develop frontline supervisors and associates, and ensure exceptional customer experience while meeting performance, quality, and efficiency goals. An ideal candidate for the Contact Call Center Manager role is a hands-on leader with strong operational expertise and a passion for team development and service excellence.
Manager, Customer Service (Call Center) Zp Group LlcManager, Customer Service (Call Center)Durham, NC$90,000–$110,000 / yearThe Manager, Customer Service (Call Center) will oversee daily call center operations, drive performance excellence, and lead teams focused on delivering a high‑quality customer experience. An ideal candidate for the Manager, Customer Service (Call Center) role is an experienced people leader with strong operational discipline and a passion for customer satisfaction.
NewCall Center Operations Manager Zp Group LlcCall Center Operations ManagerDurham, NC$80,000–$100,000 / yearThe Operations Manager role is ideal for a people‑focused leader with strong call center operations experience, a passion for customer experience, and the ability to drive performance. Piper Companies is seeking an Operations Manager to lead and scale a customer support/call center team within a fast‑growing services-focused industry organization.
Call Center Representative (Research). Grace Federal Solutions LLCCall Center Representative (Research).Cary, NCPart timeGrace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC. This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.
Call Center Supervisor North South Consulting GroupCall Center SupervisorCamp Lejeune, NCFull timeThe Supervisor oversees staffing, workload management, customer service quality, employee coaching, performance monitoring, and compliance with all contractual service requirements to ensure exceptional support for wounded, ill, and injured service members and their families. The Call Center Supervisor provides daily operational leadership for Customer Care Representatives and Shift Team Leads supporting the Wounded Warrior Call Center.
NewCall Center Manager Zp Group LlcCall Center ManagerDurham, NC$85,000–$110,000 / yearResponsibilities of the Call Center Manager: Lead daily operations by overseeing contact center performance and ensuring consistently high‑quality customer experience. Demonstrated leadership ability with strong communication skills and the capacity to manage multiple priorities in a fast‑paced environment.
NewFull-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)North CarolinaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Manager Southern National RoofingCall Center ManagerCharlotte, NC$80,000–$125,000The Manager will build and optimize contact center operations, develop inside recruiting efforts, and partner closely with Marketing and Field Sales to maximize the ROI on Southern National’s lead generation investments. The Manager of Contact Center & Inside Sales is responsible for leading Southern National’s centralized lead management, appointment setting, dispatching, rehash, and inside sales functions.
NewCall Center Representative Mba Consulting ServicesCall Center RepresentativeGreensboro, NCYou will work closely with internal USPS teams nationwide, managing service requests, troubleshooting issues, and delivering a high level of customer service that helps keep critical USPS facilities running smoothly. MBA Consulting Services, Inc. (MBA CSi) is seeking a customer-focused Inbound Call Center Representative to support facility maintenance operations for the United States Postal Service (USPS) in Greensboro, NC.
Manager, Call Center Technology SPECTRUMManager, Call Center TechnologyCharlotte, NCDemonstrated expertise in enterprise telecommunications and voice operations, including SIP-based architectures, carrier interconnects, SBCs, SIP proxy/core routing and call center platforms such as ACD systems. Oversee carrier relationships, telephony infrastructure and call center platforms to ensure reliable enterprise voice services supporting business continuity and customer satisfaction.
TCM Extender - Call Center Pathways to Life, IncTCM Extender - Call CenterGreenville, NCIn this role, you'll be the friendly voice on the other end of the phone—connecting members to the care, services, and support they need to live healthier lives. If you're ready to combine customer service excellence with a career that truly makes a difference, apply today and become a Tailored Care Manager Extender!
Call Center Customer Service Professional - IV Ampcus IncorporatedCall Center Customer Service Professional - IVCary, NCOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
Pharmaceutical Call Center Manager - Hyrbrid Syneos Health IncPharmaceutical Call Center Manager - HyrbridCary, NCTogether we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. Syneos Health (Nasdaq:SYNH) is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.
NewCall Center Team Lead Patterson Companies IncCall Center Team LeadNC$23.17–$30.13 / hourWe value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. The Call Center Team Lead oversees tasks, workflow and productivity of the team and serves as a link between team members and management.
Manager, Call Center Technology Charter Communications IncManager, Call Center TechnologyCharlotte, NCDemonstrated expertise in enterprise telecommunications and voice operations, including SIP-based architectures, carrier interconnects, SBCs, SIP proxy/core routing and call center platforms such as ACD systems. Oversee carrier relationships, telephony infrastructure and call center platforms to ensure reliable enterprise voice services supporting business continuity and customer satisfaction.
NewSenior Manager Operations - Call Center iQor Holdings, Inc.Senior Manager Operations - Call CenterCharlotte, NCThis leader will own the performance of a multi-team collections program focused on soft (early-stage) collections, driving results through a group of Operations Managers and their supervisor teams. Lead day-to-day collections operations across multiple teams, with Operations Manager/Managers/Supervisors as direct reports.
NewManager Call Center Services iQor Holdings, Inc.Manager Call Center ServicesCharlotte, NCThis leader will own the performance of a multi-team collections program focused on soft (early-stage) collections, driving results through a group of Operations Managers and their supervisor teams. Lead day-to-day collections operations across multiple teams, with Operations Manager/Managers/Supervisors as direct reports.
Remote Outbound Call Center Agent MDS Communications CorpRemote Outbound Call Center AgentNCRemote$15–$16 / hourOur clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications.
Call Center LancesoftCall CenterCary, NC$1JOB DETAILSThe Customer Support Representative is an important role in the Pharmacy Operations and is responsible for handling inbound and outbound pharmacy calls, scheduling refill deliveries when needed and directing calls to appropriate personnel. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Customer Service Coordinator (Inbound- call center environment) #4849 Mom's MealsCustomer Service Coordinator (Inbound- call center environment) #4849Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
Call Center Specialist One Hour Heating & Air Conditioning of Charlotte, NCCall Center SpecialistCharlotte, NCOne Hour Heating and Air Conditioning is searching for an upbeat, positive, and engaging person who enjoys working in a call center atmosphere and may have experience dispatching technicians in a service-related industry. · Be proficient working with various computer programs and have the aptitude to master our in-house CSR program, and have good typing skills.
Patient Services Rep Call Center Western North Carolina Community Health ServicesPatient Services Rep Call CenterAsheville, NC$18.50–$20 / hourThey communicate with people of various diverse backgrounds, ensuring all patients are treated in a sensitive and compassionate way. We are committed to caring for our patients with purpose and integrity and providing our team members with the support they need.
Call Center Agent Southern National RoofingCall Center AgentCharlotte, NC$30,000–$75,000Our professional roofing company focuses on energy-efficient residential roofing replacement, specializing in products and installation methods that cater to the unique climate and building challenges in the southeastern United States. As an integral part of our inside sales team, you will be responsible for providing exceptional customer service to our existing and potential clients — and directly contributing to the growth of our business.
Call Center Collections Supervisor Republic Finance LLCCall Center Collections SupervisorCharlotte, NCDriven by our shared mission to pursue excellence for our team, our customers, and our performance, we are continuously improving our customer offerings in tandem with opening more branches in new states each year. You will also be responsible for the quality of the team, monitoring the collection agent activity and recommending the appropriate management actions based on agent performance.
NewCall Center Team Lead Patterson Dental SupplyCall Center Team LeadNorth CarolinaWe value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. The Call Center Team Lead oversees tasks, workflow and productivity of the team and serves as a link between team members and management.
NewCall Center Customer Service Specialist Forrest SolutionsCall Center Customer Service SpecialistCharlotte, North CarolinaIn this role, you will manage high-volume inbound and outbound calls, respond to email inquiries, accurately route calls to the appropriate departments, and provide timely assistance to customers and internal stakeholders. As a Call Center Customer Service Specialist (Switchboard Associate) , you will play a vital role in ensuring seamless communication across the organization while delivering exceptional customer service to callers.
NewCall/Contact Center Manager Zp Group LlcCall/Contact Center ManagerDurham, NC$75,000–$100,000 / yearKeywords: operations manager, insurance operations, financial services, annuities, IRA plans, contact center leadership, people management, process improvement, operational excellence, compliance, client experience, Durham NC, onsite, hybrid, call center, contact center. Responsibilities of the Call/Contact Center Manager: Oversee day-to-day operations across New Business, Premium Remittance, Licensing/Commissions, Client Support, Producer Support, and Claims.
Call Center Manager Montgomery HassellCall Center ManagerZebulon, North CarolinaCandidates seeking long-term stability, leadership opportunities, and the ability to make a meaningful operational impact within a respected transportation organization are encouraged to apply. This is an opportunity to join a stable, respected company where leadership, teamwork, customer service, and operational excellence are highly valued.
NewFull Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)NCRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewFull-Time Call Center Representative (Urgently Hiring) MCIFull-Time Call Center Representative (Urgently Hiring)UNAVAILABLE, NCRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
BDC/Call Center Representive Classic Toyota of HendersonBDC/Call Center RepresentiveHenderson, North CarolinaThis role is the first point of contact for our customers, handling inbound and outbound calls for both sales and service departments , scheduling appointments, and managing internet leads. As a BDC Representative, you play a critical role in driving business and creating exceptional customer experiences from the very first interaction.
Pharmaceutical Call Center Manager - Hyrbrid Syneos - Commercial - ProdPharmaceutical Call Center Manager - HyrbridWake Forest, NCThe Engagement Center Manager is responsible for managing and leading daily operations of a patient-focused pharmaceutical support center, driving service excellence, team performance, and compassionate engagement throughout the patient journey. Create all applicable work instructions for new projects and update existing work instructions as needed when changes occur during a project life cycle.
Customer Service Rep for Call Center Waste Pro USA, Inc.Customer Service Rep for Call CenterMonroe, NCSUMMARY OF POSITION: The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.
Bilingual Call Center Rep. Ultimate Staffing ServicesBilingual Call Center Rep.Raleigh, North Carolina$19–$21 / hourUltimate Staffing is seeking experienced Bilingual Call Center Representatives for an immediate opening in Raleigh, NC (Capital Blvd area near Beltline). Receive and promptly respond to real-time customer questions/issues.
Call Center Representative Air Experts Heating, Cooling, LLCCall Center RepresentativeRaleigh, NCPart timeIf you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today! The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.
Registered Nurse - Atrium Health Call Center Nights FT Advocate Aurora Health IncRegistered Nurse - Atrium Health Call Center Nights FTMint Hill, NC$35.50–$53.25 / hourProviding care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Telemental Health Clinician II - Atrium Health Mint Hill BH Call Center - PRN Advocate Aurora Health IncTelemental Health Clinician II - Atrium Health Mint Hill BH Call Center - PRNCharlotte, NC$33.05–$49.60 / hourHeadquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.
Call Center Specialist One Hour Heating & Air Conditioning Franchising SPE LLCCall Center SpecialistCharlotte, NC$17–$18 / hourOne Hour Heating and Air Conditioning is searching for upbeat, positive, and engaging people who enjoy working in a call center atmosphere and are good at helping customers find solutions to their needs. Be proficient working with various computer programs, multiple screens at once and have the aptitude to master our in-house CSR program, as well as having good typing skills is a must.