Customer Services Representative BOTG LLCCustomer Services RepresentativeWarwick, RI$19–$20 / hourTemporaryContractorFull timeThis is a 6-month initial contract opportunity that will begin with required onsite training, followed by a transition to a remote work environment. The ideal candidate will have at least 2 years of customer service experience, with call center experience preferred.
NewCustomer Service Representative AxelonCustomer Service RepresentativeWarwick, RISuperb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability through an empathetic communication style which promotes a quality image of the company. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions.
Senior Customer Service Representative AxelonSenior Customer Service RepresentativeWarwick, RIEnsure each customer experience is exceptional by leveraging effective listening skills, attention to detail, strong intellectual curiosity, and an honest desire to make a difference. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeRIRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
NewCall Center Representative I Pawtucket Credit UnionCall Center Representative IPawtucket, RIOur Call Center Reps provide quality service to members by providing information, resolving problems, and selling Credit Union products, maintain existing member relationships - provide superior level of financial services, represent the image, products, and services of Coastal1 to membership, maintain an awareness of laws and regulations affecting the department and/or areas of responsibility. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, MA.
NewPart-time Call Center Representative RIH Rhode Island HospitalPart-time Call Center RepresentativeRhode IslandThe core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients. SUMMARY: Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system.
NewPart-time Call Center Representative Brown University HealthPart-time Call Center RepresentativeProvidence, RI$20.04–$20.90 / hourThe core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients. SUMMARY: Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system.
NewPatient Service Representative Call Center Thundermist Health CenterPatient Service Representative Call CenterWoonsocket, RIRemoteHealth, Dental, and Vision InsuranceLife Insurance ($75,000) and Long-Term Disability - at no costFlexible Spending Accounts (Health FSA up to $3,300 / Dependent Care FSA up to $5,000)Retirement Plan with 1:1 employer match up to 4%Critical Illness, Accident Insurance, and Hospital IndemnityWellness Reimbursement up to $200/yearPTO starting at 22 days, increasing with tenure, plus 6 paid holidays. Health, Dental, and Vision InsuranceFlexible Spending AccountsRetirement Plan with 1:1 employer match up to 4%Critical Illness, Accident Insurance, and Hospital IndemnityWellness Reimbursement up to $200/yearPro-rated PTO, plus 6 paid holidays.
Call Center Contact Associate Brown Health Medical GroupCall Center Contact AssociateRhode IslandBrown University Health employees are expected to successfully role model the organization’s values of Compassion , Accountability , Respect , and Excellence as these guide our everyday actions with patients, customers, and one another. Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Customer Service Representative - ON CALL HEITECH SERVICES INCCustomer Service Representative - ON CALLProvidence, RIThis position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Customer Service Representative - ON Call Heitech ServicesCustomer Service Representative - ON CallProvidence, RIThis position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Call Center Contact Associate Brown University HealthCall Center Contact AssociateProvidence, RI$18–$25.82 / hourBrown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Contact Center Representative South County HospitalContact Center RepresentativeRI$19.92–$24.56 / hourMinimum Qualifications: Upbeat, positive person who enjoys helping others with superb customer service, teamwork, and conflict resolution skills; basic knowledge of EHR programs, medical terminology; efficient time management skills and ability to multi-task; excellent writing, oral, and interpersonal communication skills; comfortable working in fast-paced environment; strong communication and active listening skills; exceptional organizational, planning, coordinating and collaborating skills; strong understanding and comfort level with computer system. Job Summary: On-call Representatives are responsible to answer all calls received in a courteous and professional manner and see all calls through to resolution, collaborating with other staff as needed, to ensure that patients, providers, and/or staff, have the information and assistance they need and maintain SCHs positive reputation.
Patient Service Representative Contact Center - FT - Remote Thundermist Health CenterPatient Service Representative Contact Center - FT - RemoteWoonsocket, RIRemoterecognize an emergent situation and triage call to appropriate clinical departmentConfidentiality of Information:Patient service representative has full access to patients' Protected Health Information (PHI) and is required to adhere to all policies and procedures of confidentiality and privacy as required by HIPAA (Health Insurance Portability and Accountability Act of 1996). Physical Requirements: Requires sitting for 8 hours per day to perform repetitive tasks 2. Equipment Operation: Close vision (20 inches or less) is required to operate computer and telephone equipment 3. Environment: General office environment with moderate noise level.
Customer Service Representative (CSR) BOTG LLCCustomer Service Representative (CSR)Warwick, RIJob Overview We are seeking an experienced Customer Service Representative to join our team in Warwick, RI. This is a 6-month initial contract opportunity that will begin with required onsite training, followed by a transition to a remote work environment.
OBGYN at Established Practice in Rhode Island - Academic and Low call Care New England Health SystemOBGYN at Established Practice in Rhode Island - Academic and Low callProvidence, Rhode IslandFull timeAbout Us: Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Job Summary: Due to community need and retirement, please consider joining a premier OB/GYN practice at Women & Infants Hospital, one of the nation’s leading specialty hospitals for women and newborns and part of the Care New England Health System in Rhode Island.
Data Center CoE - Sr. Field Service Technician ABBData Center CoE - Sr. Field Service TechnicianRhode IslandPreference will be given — Preference will be given to candidates with experience in Emerson RX3i/Proficy, ABB AC500/Automation Builder, CP600 HMI/Panelbuilder, Zenon/Cimplicity, Woodward Easygen/LSS, networking tools (Wireshark, IED Scout), and relay testing/configuration (Siemens, ABB REX640/SSC600/REF615/REG615, SEL, Multilin), plus RTAC configuration. · Progressive electrical engineering experience — HS diploma/GED with 10+ years hands‑on experience; OR associate/trade certification with 8+ years; OR bachelor’s with 5+ years; OR HS diploma/GED with 5+ years equivalent work or military experience servicing critical power equipment.
Data Center CoE Sr. Field Service Technician ABBData Center CoE Sr. Field Service TechnicianRhode IslandPreference will be given — Preference will be given to candidates with experience in Emerson RX3i/Proficy, ABB AC500/Automation Builder, CP600 HMI/Panelbuilder, Zenon/Cimplicity, Woodward Easygen/LSS, networking tools (Wireshark, IED Scout), and relay testing/configuration (Siemens, ABB REX640/SSC600/REF615/REG615, SEL, Multilin), plus RTAC configuration. · Progressive electrical engineering experience — HS diploma/GED with 10+ years hands‑on experience; OR associate/trade certification with 8+ years; OR bachelor’s with 5+ years; OR HS diploma/GED with 5+ years equivalent work or military experience servicing critical power equipment.
Licensed Customer Service Representative Allstate Insurance CompanyLicensed Customer Service RepresentativeRI$19.76–$30.33 / hourCall Center, Call Center Operations, Consumer Protection, Customer Data Management, Customer Inquiries, Customer Insights, Customer Service, De-Escalation, Inbound Calls, Multitasking, Phone Management, Prioritization, Relationship Building, Stakeholder Relationship Management, Task Management, Time Management. Provides support for customers by handling inquiries via calls/emails/chats, and demonstrates knowledge, understanding and experience to handle volume of internal and or external customer inquiries may include escalations.
Inbound Phone Representative MOOInbound Phone RepresentativeEast Providence, RIProblem Solving: - Recognizes and reports issues to line manager, including but not limited to product and website- Identifies situations that require escalation based on established procedures (providing clear/concise information)- Avoids making assumptions and asks clarifying questions to fully understand the customer's needs and the nature of their problem- Demonstrates understanding by offering mutually agreed upon solutions- Flags potential areas for improvement in tools, resources, or training- Contributes to a culture of continuous improvement by voicing observations and concerns. Decision making - Consistently and accurately adheres to established procedures, policies, and resources- Actively listens and collaborates with customers to understand their needs and the root cause of their issue- Uses resources to guide customers toward effective, long-term solutions- Recognizes situations that fall outside of your scope and makes the decision to transfer to the appropriate team, channel or person.