Call Center Supervisor Renewal by Andersen | Esler CompaniesCall Center SupervisorHarrisville, RI$80,000–$100,000 / yearDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsRhode IslandThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Call Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerLincoln, RIJob Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
Security Call Center Analyst Allied UniversalSecurity Call Center AnalystCumberland, RIAs a Dispatcher in a healthcare location, you will coordinate security-related communications, monitor alarm activity, dispatch officers and resources, and maintain accurate logs. What You'll Do: Provide customer service to personnel, visitors, and delivery drivers at a healthcare-related location by carrying out site-specific procedures and security-related protocols.
Call Center Contact Supervisor TMH The Miriam HospitalCall Center Contact SupervisorRhode IslandThe core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate In addition, our leaders will demonstrate an aptitude for: Ensure Accountability and Build Effective Teams Drive Vision and Purpose and Optimize Work Processes By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another.
Security Call Center Alarm Analyst Allied UniversalSecurity Call Center Alarm AnalystCumberland, RIAs a Dispatch Officer in a healthcare location, you will coordinate communications, monitor activity, document incidents, and dispatch appropriate support to help maintain a secure environment. Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, maintaining timely communication with relevant personnel and emergency responders.
Pharmacy Technician, Retail Call Center (Remote) Qureos IncPharmacy Technician, Retail Call Center (Remote)WoonsocketRemote$17–$31.30 / hourFor regulatory purposes, must be a resident and Licensed Pharmacy Technician in one of the following states: Alaska, Arizona, Florida, Idaho, Illinois, Massachusetts, New Hampshire, New Mexico, North Carolina, Ohio, Rhode Island, Tennessee, Texas or Vermont. Stays updated on industry regulations, medication trends, and new pharmaceutical products, continuously improving knowledge and expertise to provide accurate and up-to-date information to customers.
Call Center Contact Supervisor Brown University HealthCall Center Contact SupervisorProvidence, RI$50,523.20–$83,345.60 / yearThe core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate In addition, our leaders will demonstrate an aptitude for: Ensure Accountability and Build Effective Teams Drive Vision and Purpose and Optimize Work Processes By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another.
Telephone Banker - Inbound Call Center - East Providence - 1st & 2nd Shift Bank of America CorpTelephone Banker - Inbound Call Center - East Providence - 1st & 2nd ShiftRiverside, RI$25–$31.01 / hourKey responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
Customer Service Associate / Call Center - (Summer Employment / Seasonal) Friday- Monday Ocean State Job LotCustomer Service Associate / Call Center - (Summer Employment / Seasonal) Friday- MondayNorth Kingstown, RI$19–$21 / hourThis role has electronic contact with departments across OSJL and works with a team, under the direction of the Customer Relations Manager, to provide exceptional customer service to all retail store associates and customers. Job Description: The Customer Service Associate role at Ocean State Job Lot ("OSJL" and "Company") is responsible for handling retail store associate and customer service issues from inception to resolution.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeRIRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
NewPatient Service Representative Call Center Thundermist Health CenterPatient Service Representative Call CenterWoonsocket, RIRemoteHealth, Dental, and Vision InsuranceLife Insurance ($75,000) and Long-Term Disability - at no costFlexible Spending Accounts (Health FSA up to $3,300 / Dependent Care FSA up to $5,000)Retirement Plan with 1:1 employer match up to 4%Critical Illness, Accident Insurance, and Hospital IndemnityWellness Reimbursement up to $200/yearPTO starting at 22 days, increasing with tenure, plus 6 paid holidays. Health, Dental, and Vision InsuranceFlexible Spending AccountsRetirement Plan with 1:1 employer match up to 4%Critical Illness, Accident Insurance, and Hospital IndemnityWellness Reimbursement up to $200/yearPro-rated PTO, plus 6 paid holidays.
NewCall Center Representative I Pawtucket Credit UnionCall Center Representative IPawtucket, RIOur Call Center Reps provide quality service to members by providing information, resolving problems, and selling Credit Union products, maintain existing member relationships - provide superior level of financial services, represent the image, products, and services of Coastal1 to membership, maintain an awareness of laws and regulations affecting the department and/or areas of responsibility. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, MA.
NewCustomer Service Associate - Call Center/ Part-time / seasonal) Friday- Monday External Ocean State Job LotCustomer Service Associate - Call Center/ Part-time / seasonal) Friday- MondayNorth Kingstown, Rhode Island$19–$21 / hourThis role has electronic contact with departments across OSJL and works with a team, under the direction of the Customer Relations Manager, to provide exceptional customer service to all retail store associates and customers. The Customer Service Associate role at Ocean State Job Lot (“OSJL” and “Company”) is responsible for handling retail store associate and customer service issues from inception to resolution.
Call Center Contact Associate Brown Health Medical GroupCall Center Contact AssociateRhode IslandBrown University Health employees are expected to successfully role model the organization’s values of Compassion , Accountability , Respect , and Excellence as these guide our everyday actions with patients, customers, and one another. Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
NewPart-time Call Center Representative RIH Rhode Island HospitalPart-time Call Center RepresentativeRhode IslandThe core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients. SUMMARY: Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system.
NewPart-time Call Center Representative Brown University HealthPart-time Call Center RepresentativeProvidence, RI$20.04–$20.90 / hourThe core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients. SUMMARY: Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system.
Call Center Contact Associate Brown University HealthCall Center Contact AssociateProvidence, RI$18–$25.82 / hourBrown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Customer Service Representative - ON CALL HEITECH SERVICES INCCustomer Service Representative - ON CALLProvidence, RIThis position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Customer Service Representative - ON Call Heitech ServicesCustomer Service Representative - ON CallProvidence, RIThis position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.