Call Center Representative - Shepherdstown WV (VE26081135WV) The Bowen Group - VEOCCCall Center Representative - Shepherdstown WV (VE26081135WV)Shepherdstown, WVFull timeEmployees may be exposed to discussions involving suicide and self-harm, threats of violence, domestic violence, sexual assault, child abuse or neglect, animal abuse or neglect, substance abuse, severe mental health crises, homelessness, grief and loss, serious illness, financial hardship, and other highly sensitive or disturbing subject matter. You must also be able to troubleshoot any technical issues that may arise while using your Government-Issued Equipment (GFE).Must be able to view, read, and interpret information displayed on computer screens for extended periods, including simultaneously navigating multiple applications and reviewing detailed information accurately.
Call Center Representative (Remote) – Federal Law Enforcement (West Virginia) Universal Strategic AdvisorsCall Center Representative (Remote) – Federal Law Enforcement (West Virginia)Morgantown, WVRemoteFull timeThese individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. Representatives will review, document, and report sensitive information while providing accurate call tracking, research, and escalation support.
Call Center Representative Napoli'sCall Center RepresentativeParkersburg, West VirginiaJob Title: Call Center Representative Pay rate: Starts $10.00 an hour, two weeks pay increase $11.00 an hour, two more weeks pay increase $12.00 an hour; if performing exceptional service experience for the customer and all duties required for the job. Responsibilities, Duties & Accountabilities: The core, critical and essential work duties, functions and responsibilities of the position are as follows: Interfaces with customers by telephone or electronically to receive and process food and beverage orders.
Full-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)West VirginiaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Student Loan Call Center Representative ECMC Group Inc (US)Student Loan Call Center RepresentativeWVMaintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers. Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan current.
Full Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)WVRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeWVRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Remote Call Center Rep - Transworld Systems Inc.Remote Call Center Rep -Huntington, WVRemoteIn This Role, You Will: Proactively and consistently discuss and recommend additional products and services to customers during qualified calls, including, water heaters, surge protection solutions, and in-home electrical wiring options. Ideal Candidate Qualifications: Detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties.
WVU-Centralized Scheduler - Call Center - Remote Opportunity - 60025 West Virginia University MedicineWVU-Centralized Scheduler - Call Center - Remote Opportunity - 60025WVRemoteResponsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation. Receives and responds to patient and staff needs and complaints appropriately within the realm of the "patient care" environment, involving department supervisors and patient representatives as needed.
Centralized Scheduler- Call Center West Virginia University MedicineCentralized Scheduler- Call CenterMonongalia County, WVResponsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation. Receives and responds to patient and staff needs and complaints appropriately within the realm of the "patient care" environment, involving department supervisors and patient representatives as needed.
Care Center Representative - Remote PA, WV, VA, KY, OH, TN ModivCare Inc.Care Center Representative - Remote PA, WV, VA, KY, OH, TNWVRemoteAt VRI, our Care Center Representatives respond to alerts to provide comfort, support, and peace of mind to individuals and families across the country during critical moments. As a Care Center Representative, you will: Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
Call Center Sales Agent - Winter 26.27 Snowshoe MountainCall Center Sales Agent - Winter 26.27Snowshoe, West VirginiaDevelop in-depth knowledge of products, including Lodging, Season Passes, daily tickets, Ski School, and Ikon Pass. 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter).
Registration Representative -- Cancer Center Beckley -- Beckley-275 Dry Hill Road Charleston Area Medical Center Health System IncRegistration Representative -- Cancer Center Beckley -- Beckley-275 Dry Hill RoadBeckley, WVResponsible for discharging patients from the facility, documenting, entering and tabulating all charges and payments and maintaining accurate medical record files and financial data on discharged patients complying with POS collection policy. Make and verify appointments, send out new patient packets, maintain accuracy of schedule (cancellations, no-shows, appropriate identification of appointment type), applicable.
Biometrics (Fingerprint) Technician - On Call AmentumBiometrics (Fingerprint) Technician - On CallCharleston, West VirginiaManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Biometrics (Fingerprint) Technician - On Call Amentum Services IncBiometrics (Fingerprint) Technician - On CallCharleston, WVManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Customer Service Representative (CSR) Strategic Operational SolutionsCustomer Service Representative (CSR)Morgantown, WVFull timeIn accordance with 8 U.S.C. 1324b(a)(2)(C), we will not consider candidates for this position who do not meet the aforementioned conditionsMust be able to pass federal background investigation and obtain a Public TrustDemonstrate at least one (1) year of customer service experience, including: phone and/or email contact center experience, data entry, contact center problem logging, Automatic Call Distribution (ACD) telephone systems and face-to-face customer service experienceHigh school diploma or equivalent. Brief Overview of Position:Strategic Operational Solutions (STOPSO) is seeking candidates for a Customer Service Representative role that serves as the front-line customer service connection for the organization, responding to public inquiries about a wide range of Government programs and services.
Service Desk Lead/USPTO Contact Center (UCC) Supervisor Strategic Operational SolutionsService Desk Lead/USPTO Contact Center (UCC) SupervisorMorgantown, WVFull timeProvide administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources; coordinates approved task order; establishes improved procedures and controls, where necessary, to ensure that all services meet schedule and/or production. Brief Overview of Position:Strategic Operational Solutions (STOPSO) is seeking candidates for a Contact Center Supervisor role who shall provide direction, administration, quality assurance, leadership, and day-to-day oversight of the UCC team.
Customer Service Representative - Express Scripts - Remote The Cigna GroupCustomer Service Representative - Express Scripts - RemoteWVRemote$17.75–$19 / hourThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Ensure accurate and complete documentation is entered into the appropriate systems for all contacts (internal/external) to maintain the quality of the home delivery process, document HIPAA compliance and reduce potential legal concerns.
Customer Service Representative Omniscius ConsultingCustomer Service RepresentativeMorgantown, WVThe CSR will assist customers by answering general inquiries, resolving account-related issues, and providing guidance on available resources, products, and services. is seeking Customer Service Representatives (CSRs) to provide professional customer support services in a fast-paced contact center environment.
NewCustomer Service Representative – Utility Billing Five Star SolutionsCustomer Service Representative – Utility BillingWheeling, West VirginiaRemote14 - $14 an hour Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds) Working hours between- 8:00am-10:00pm (EST); Work Days- M-F Paid Training - typically 1 week in length from 9:00am-6:00pm Mon-Fri (EST) Status- Full Time 40 hours, Benefit eligible 1st of month after 60 days Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.