Call Center Representative Napoli'sCall Center RepresentativeParkersburg, West VirginiaJob Title: Call Center Representative Pay rate: Starts $10.00 an hour, two weeks pay increase $11.00 an hour, two more weeks pay increase $12.00 an hour; if performing exceptional service experience for the customer and all duties required for the job. Responsibilities, Duties & Accountabilities: The core, critical and essential work duties, functions and responsibilities of the position are as follows: Interfaces with customers by telephone or electronically to receive and process food and beverage orders.
NewFull-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)West VirginiaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewFull Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)WVRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewFull-Time Call Center Representative (Urgently Hiring) MCIFull-Time Call Center Representative (Urgently Hiring)UNAVAILABLE, WVRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Registration Representative -- CAMC Cardiology -- Heart & Vascular Center Charleston Area Medical Center Health System IncRegistration Representative -- CAMC Cardiology -- Heart & Vascular CenterCharleston, WVResponsible for discharging patients from the facility, documenting, entering and tabulating all charges and payments and maintaining accurate medical record files and financial data on discharged patients complying with POS collection policy. Make and verify appointments, send out new patient packets, maintain accuracy of schedule (cancellations, no-shows, appropriate identification of appointment type), applicable.
NewCall Center Supervisor Oglebay Foundation IncCall Center SupervisorWheeling, WVMaintain complete knowledge of all resort facilities/services, room and cottage amenities, hours of operation, room rates, packages, promotions, special events, etc. Ensure that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.
Call Center Scheduler Charleston Area Medical Center Health System IncCall Center SchedulerCharleston, WVResponsible for handling telephone calls to multiple ambulatory locations physician specialties, physicians, making/verifying/rescheduling appointments, maintaining accuracy of schedule, answering questions, providing info and forwarding calls as necessary. Experience in healthcare is preferred Substitution: High School Diploma and 3 years experience in a Healthcare setting (Hospital, Clinic or Physician office) or LPN with 1 year experience may substitute for an Associate's Degree.
Registration Representative -- Cancer Center Beckley -- Beckley-275 Dry Hill Road Charleston Area Medical Center Health System IncRegistration Representative -- Cancer Center Beckley -- Beckley-275 Dry Hill RoadBeckley, WVResponsible for discharging patients from the facility, documenting, entering and tabulating all charges and payments and maintaining accurate medical record files and financial data on discharged patients complying with POS collection policy. Make and verify appointments, send out new patient packets, maintain accuracy of schedule (cancellations, no-shows, appropriate identification of appointment type), applicable.
Intake Coordinator - Call Center Remote WV Only Summit Behavioral Healthcare LLCIntake Coordinator - Call Center Remote WV OnlyWVRemoteAbout the Job: PURPOSE STATEMENT: The Intake Coordinator serves as a single point of entry for in-patient admissions, managing daily patient intake operations that may include phone triage, addressing service requests, performing patient call backs and documenting all call activities. Provides clerical support to admissions (to include but not limited to): collating admission folders as required, ensuring an adequate supply of pre-stuffed admission folders, auditing patient charts, and monitoring patients while in an internal waiting room.
NewHR Contact Center Representative - REMOTE Ryder System IncHR Contact Center Representative - REMOTECharleston, WVRemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Biometrics (Fingerprint) Technician - On Call Amentum Services IncBiometrics (Fingerprint) Technician - On CallCharleston, WVManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Biometrics (Fingerprint) Technician - On Call AmentumBiometrics (Fingerprint) Technician - On CallCharleston, West VirginiaManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterWVAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Customer Service Representative Omniscius ConsultingCustomer Service RepresentativeMorgantown, WVFull timeThe CSR will assist customers by answering general inquiries, resolving account-related issues, and providing guidance on available resources, products, and services. is seeking Customer Service Representatives (CSRs) to provide professional customer support services in a fast-paced contact center environment.
Client Care Center Specialist Potomac Bancshares IncClient Care Center SpecialistCharles Town, WVPromptly resolve client inquiries and issues regarding new accounts, existing accounts, debit cards, loans, payments, automatic transfers, interest rates, and investment inquiries in a professional manner. General Statement of Duties: A Client Care Center Specialist will have a passion for providing an Amazing Client Experience by supporting existing and potential clients through phone and electronic points of contact.
Customer Service Representative - FirstEnergy EverStaffCustomer Service Representative - FirstEnergyFairmont, WVWork responsibilities will include responsible for handling customer inquiries, processing service requests, resolving billing concerns, and providing support to ensure customer satisfaction. Pay: $18 Key Responsibilities: Respond to customer inquiries via phone regarding electric services, billing, and service outages.
Mental Health Specialist- Center for Hope and Healing (Nights) West Virginia University MedicineMental Health Specialist- Center for Hope and Healing (Nights)WVPerforms basic medical tasks (i.e. obtains and documents vital signs, collects urine and stool samples, weighs clients, witnessing controlled substance wastes, obtaining blood glucose levels) and exhibits a willingness to learn additional tasks. This includes therapeutically supporting and reinforcing clients' appropriate and pro-social behavior and negatively reinforcing and setting limits in a therapeutic and consistent manner clients' inappropriate and antisocial behavior, within program guidelines.
Member Service Representative Shared Service Solutions LLCMember Service RepresentativeWVRemoteTOP JOB RESPONSIBILITIES: Answer high-volume inbound calls and use strong technical proficiency to navigate multiple systems (telephony platform, account servicing tools, CRM, knowledge base, and web-based applications) to provide accurate information, resolve inquiries, and fulfill requests for member and non-member callers. Problem solving and critical thinking; Exercise good judgement/reasoning and resourcefully solve routine problems; Organize and handle multiple tasks and prioritize; Handle confidential/sensitive information; Exhibit excellent customer service skills.
NewTaxpayer Service Representative State of West VirginiaTaxpayer Service RepresentativeCharleston, WV$35,702–$61,628 / yearWalk-In Assistance: Provide face-to-face support at the service center by accepting tax returns/payments, addressing correspondence issues, verifying filings, and issuing Business Registration Certificates or Letters of Good Standing. Public Representation: Occasionally represent the Tax Division at civic groups to present tax updates or instruct volunteers providing personal income tax services.
Customer Service Representative NMC IronMountain SolutionsCustomer Service Representative NMCMartinsburg, West VirginiaRemoteThe Contact Center Specialist provides direct telephone, email, and chat-based support to members of the Merchant Mariner community, members of the public, and other concerned parties, on the Merchant Mariner credentialing process as administered by the United States Coast Guard National Maritime Center. The position requires the candidate to quickly develop an understanding of the laws, regulations, policies, and processes involved in the Merchant Mariner credentialing process, and relies on the candidate’s strong customer service and communication skills, both orally and in writing.
Customer Service Representative - Remote, WV ModivCare Inc.Customer Service Representative - Remote, WVWVRemoteModivcare is looking for an experienced Customer Service Representative to join our team, serving as the first point of contact for members while resolving questions and concerns in an accurate and timely manner. Supports a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays, with required holiday coverage.
Customer Service Representative Contact Government Services LLCCustomer Service RepresentativeCharleston, WVRemoteFor the past seven years weve been growing our government-contracting portfolio and along the way weve created valuable partnerships by demonstrating a commitment to honesty professionalism and quality work. Here at CGS we value honesty through hard work and self-awareness professionalism in all we do and to deliver the best quality to our consumers mending those relations for years to come.
Customer Service Representative Shenandoah Telecommunications CompanyCustomer Service RepresentativeWVShenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas.
Customer Service Representative The Health PlanCustomer Service RepresentativeWheeling, WVThe Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations. Has established adequate proficiency in using the application necessary to perform the functions of a Customer Service Representative.
NewCustomer Service Representative CVS Health CorpCustomer Service RepresentativeWV$17–$28.46 / hourAs the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Customer Service Representative - Remote GC Services LPCustomer Service Representative - RemoteHuntington, WVRemoteResponsibilities: Respond to incoming customer calls regarding their electric and gas services. Educate customers on billing details including explaining charges, payment options, and available assistance programs. In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Outbound Survey Representative Five Star SolutionsOutbound Survey RepresentativeParkersburg, West VirginiaRemote14 - $14 an hour If you're a good communicator and looking for a steady, full-time work-from-home job, this could be a great fit for you We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. In this role, agents will conduct outbound calls to hospitals and healthcare clinics to complete brief surveys related to their after-hours and emergency response protocols.
Customer Service Representative InteLogixCustomer Service RepresentativeHuntington, West VirginiaRespond to incoming customer calls regarding their electric and gas services. Educate customers on billing details including explaining charges, payment options, and available assistance programs. In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeMorgantown, WVFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Technical Support Representative Citynet, LLCTechnical Support RepresentativeBridgeport, WVGlobal Email Management: Actively monitor shared team inboxes, reviewing incoming messages to delegate tasks, open new support cases, and interact directly with customers to resolve their requests. Shared Workspace Upkeep: Contribute to a clean, welcoming office environment by assisting with shared workspace and kitchen upkeep (wiping counters, managing the coffee station, loading/unloading the dishwasher, and light vacuuming).
Customer Care Representative Charleston Area Medical Center Health System IncCustomer Care RepresentativeCharleston, WVThe employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
Licensed Insurance Sales Representative (Remote / Home Based) Allstate Insurance CompanyLicensed Insurance Sales Representative (Remote / Home Based)Martinsburg, WVRemote$52,730–$76,480 / yearCustomer Centricity, Customer Insights, Customer Sales, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented, Sales, Sales Operations, Strategic Selling. Allstate's sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts.
Customer Service Representative - Remote, WV ModivcareCustomer Service Representative - Remote, WVWest VirginiaRemoteModivcare is looking for an experienced Customer Service Representative to join our team, serving as the first point of contact for members while resolving questions and concerns in an accurate and timely manner. Supports a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays, with required holiday coverage.
Regional Trauma Sales Representative - Central/MidAtlantic Regions Stryker CorpRegional Trauma Sales Representative - Central/MidAtlantic RegionsWVThis role supports the sales organization indirectly by providing exceptional customer service and account support, rather than carrying direct sales or quota responsibility, ensuring continuity of service while Leap Sales Representatives travel to cover territories impacted by medical leaves or other coverage gaps. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Housekeeper Continuous Care Center West Virginia University MedicineHousekeeper Continuous Care CenterWheeling, WVCleans all assigned areas, including patient rooms, exam rooms, public areas, toilets, procedure rooms, OR rooms, offices and equipment, following established procedures. Must have physical ability to perform cleaning tasks such as mopping, reaching and bending and operating floor equipment such as vacuum cleaners, autoscrubbers, buffers, etc.
Customer Service Representative Lead - Elm Grove WesBanco IncCustomer Service Representative Lead - Elm GroveWheeling, WVPromotes a sales and service culture within the banking center and assists the Banking Center Manager in ensuring that the CSR staff receives proper coaching and training to identify referral opportunity. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank''s policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing.
Customer Service Representative - Bank Plaza WesBanco IncCustomer Service Representative - Bank PlazaWheeling, WVAs the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Customer Service Representative - Float - Administration WHE WesBanco IncCustomer Service Representative - Float - Administration WHEWheeling, WVContribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions.
Customer Service Representative - Huntington Main WesBanco IncCustomer Service Representative - Huntington MainHuntington, WVAs the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Customer Service Representative - Float - Administration CHA WesBanco IncCustomer Service Representative - Float - Administration CHAWVAs the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Customer Service Representative - Elizabeth WesBanco IncCustomer Service Representative - ElizabethWVAs the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
NewCustomer Service Representative - Wellsburg WesBanco IncCustomer Service Representative - WellsburgWVAs the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
NewCustomer Service Representative - Paden City WesBanco IncCustomer Service Representative - Paden CityWVAs the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Physician Nocturnist - United Hospital Center West Virginia University MedicinePhysician Nocturnist - United Hospital CenterBridgeport, WVLocated less than two hours south of Pittsburgh, PA, and within easy driving distance of several mid-Atlantic and Midwest cities, Bridgeport offers residents the best of small-town America with one of the top ranked high schools in the state according to Niche.com. Through its twenty-five hospitals, five institutes, and many affiliates, WVU Medicine provides comprehensive healthcare services to all of West Virginia, Southeast Ohio, Western Maryland, and Southwest Pennsylvania.
Physician Hospitalist - United Hospital Center West Virginia University MedicinePhysician Hospitalist - United Hospital CenterBridgeport, WVLocated less than two hours south of Pittsburgh, PA, and within easy driving distance of several mid-Atlantic and Midwest cities, Bridgeport offers residents the best of small-town America with one of the top ranked high schools in the state according to Niche.com. Through its twenty-five hospitals, five institutes, and many affiliates, WVU Medicine provides comprehensive healthcare services to all of West Virginia, Southeast Ohio, Western Maryland, and Southwest Pennsylvania.
NewLong Term Care Claims Representative - Payment Servicing Genworth Financial IncLong Term Care Claims Representative - Payment ServicingWV$45,500–$66,000 / yearYou will work in a fast -paced environment across multiple products, ensuring claims handling follows policy provisions, internal guidelines, and Compliance requirements and will be responsible for the processing and payment of long-term care claims. Your experience or education has provided you with knowledge of medical terminology, diseases/diagnoses, and the ability to understand and interpret contract language, disability processes, nursing home licensing, and rehabilitative requirements.
Outside Software Account Representative - Charleston, WV Thryv Holdings IncOutside Software Account Representative - Charleston, WVCharleston, WVAbout the role: This role is responsible for increasing Thryv's penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management.
Shentel Retail Sales Representative Shenandoah Telecommunications CompanyShentel Retail Sales RepresentativeWVIf you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.shentel.com. We are looking for a sales-oriented customer service professional to sell Shentel Broadband service through face-to-face and over-the-phone interactions.
WVU-Ambulatory Care Assistant-MA-Physicians Office Center -81395 West Virginia University MedicineWVU-Ambulatory Care Assistant-MA-Physicians Office Center -81395WVWork requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs. After training and skills testing may perform assigned and/or all ordered POCT tests and maintain quality control testing and logs.
Suncrest Town Center Rheumatology MA West Virginia University MedicineSuncrest Town Center Rheumatology MAWVWork requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs. After training and skills testing may perform assigned and/or all ordered POCT tests and maintain quality control testing and logs.