saint louis, MO30+ days ago
Your COMMITMENT to us: GO THE DISTANCE (The necessary stuff) Maintain a supervisory role at events with the ability to perform common tasks and jump into any role when neededMotivate service staff to maintain focus on assignment at all times in an effort to maximize efficiency, quality and productivitySupport high quality service efforts by mentoring, training, coaching, counseling and offering constructive feedback to service teamFollow up and follow through on phone calls, emails, and other work-related correspondence with the Butler's Pantry management teamRead and take responsibility for understanding the current Service Manual and its contents; serve as a source of clarification for service staff membersRemain informed and observe all company policies and procedures LEAD BY ACTION AND EXAMPLE (The stuff that makes an impact) Be a MIBE (Make It Better Everyday) LeaderActively look to call out employees to be complimented and rewardedSet an example for and support all team membersModel appropriate behavior and encourage team members to follow suitSupport a climate that attracts, retains, and motivates top quality service staff employeesAct as an ambassador of the Company by sharing the Company's core values, vision, and direction with others Additional Qualifications and Requirements: Extensive experience in the hospitality industry along with morning/daytime availability is required. The scope of this position considers interaction with clients and their guests, proper service etiquette and procedures, team work, and the ability to uphold the professional service guidelines set forth by Butler's Pantry.