The Consumer Compliance Officer serves as the day-to-day administrator of the Bank's Consumer Compliance Management System (CMS) and supports the Chief Compliance Officer in maintaining effective oversight of consumer compliance governance, regulatory compliance, examination readiness, monitoring, testing, issue management, and regulatory change management activities. Experience managing or supporting consumer compliance examinations, audits, compliance monitoring and testing programs, risk assessments, regulatory change management initiatives, complaint management programs, and issue remediation activities.