As a trusted advisor and confidant to the VP, the Chief Staff provides thought leadership, governance, and issue/risk management; aligns KPIs and budgets; establishes mechanisms for accountability and decision‑making; and represents the VP when needed to advance priorities, strengthen retailer experience, and enable strong commercial performance. Operational Excellence: Own the business operating cadence, including sales staff (weekly and F2F meetings, category and account reviews, Exec QBRs, MBRs, pipeline and forecast reviews, special programs (ex: attach acceleration, marketplace strategy), and other executive deliverables.