Deepen the relationship to ensure retention and growth* Immerse self and team in customers' business: understanding their challenges, goals, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows customer's products inside out and applies this knowledge to deliver innovative, ambitious customer plans and service* Lead periodic strategic planning efforts, advisory/strategy consulting engagements, teaming with Client Partners, capability leaders, alliances and sales leadership* Works closely with the Client Partner, Growth, Capability, and other teams to develop proposal/ presentation content and strategy for expansion of work/new work* Partner with capability leaders to ensure delivery of the right solutions for customers, in line with revenue and resource needs* Understand customer commercial framework and works with capability leadership to ensure business is run profitably; ensures forecasting is accurate* Manage a team of 5-6 direct reports* Hire, retain, develop and engage top level talent that inspires the trust and confidence of our customers and in turn becomes the reason why customers want to work with us**Qualifications:*** Bachelor's degree* 15 + years experience relevant digital experience disciplines* Experience client management roles, with a strong track record of driving client retention and business growth* Experience managing and developing a portfolio of clients, including leading at team of Account Directors* Experience managing the financial aspects of a book of business including forecasting revenue, costs, profit margins, invoicing, reporting financials to company executives**Additional Information:**The annual base salary range for this position is $171,500 - $263,650. VP, Group Account Director page is loaded## VP, Group Account Directorlocations: USA - Remote - Marylandtime type: posted on: 8 job requisition id: R1106133**Job Description:**Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices.