Claims Representative II - REMOTE Ryder System IncClaims Representative II - REMOTEWashington, DCRemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( http://wd5.myworkday.com/ryder/d/task/1422$3.htmld ) to log in to Workday to apply using the internal application process.
Claims Analyst - REMOTE Ryder System IncClaims Analyst - REMOTEWashington, DCRemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Bilingual Claims Administrator - R2710 Fort Meyer Construction CompanyBilingual Claims Administrator - R2710Washington, DCIf you do not mind hard work, desire job security associated with essential infrastructure projects, and want to make a difference in our communities, then please consider joining the Fort Myer Family. Summary: The Bilingual Claims Administrator manages the intake, processing, and resolution of workers' compensation claims from the initial report of injury through claim closure.
Senior Claims Product Tester GEICO GENERAL INSURANCE COMPANYSenior Claims Product TesterBethesda, MD$61,500–$101,475 / yearAs a key member of the testing organization, you will execute both manual and automated testing across Agile and Waterfall environments, maintain automated test suites, and partner closely with Product, Technology, and Business stakeholders to ensure solutions meet business needs and acceptance criteria. In this role, you will be responsible for validating new system functionality, enhancements, and configuration changes to ensure high-quality releases and a seamless experience for internal and external users.
Senior Counsel - Commercial Claims GEICO GENERAL INSURANCE COMPANYSenior Counsel - Commercial ClaimsBethesda, MD$148,625–$260,350 / yearProvide legal advice to claims organization and business leaders on complex commercial insurance claims, including providing coverage advice, evaluating risk transfer demands and opportunities, and evaluating risk associated with potential extra-contractual exposure and alleged bad faith. A successful candidate should have ten or more years' experience advising claims organizations in insurance coverage and claims-related litigation arising from commercial insurance policies and ideally would have some familiarity with claims-related litigation risks across all fifty states.
Senior Liability Claims Specialist CorVel CorpSenior Liability Claims SpecialistRockville, MD$61,053–$98,334 / yearPay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.
NewSenior Manager, Insurance and Claims Advocacy Sun Life FinancialSenior Manager, Insurance and Claims AdvocacyBaltimore, MD$76,200–$114,300 / yearThrough employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. You will set the vision, drive operational excellence, build scalable processes, and deliver measurable financial and experience outcomes—serving as the final escalation point for sensitive cases and establishing best practices across the organization.
Senior Claims Examiner Core Specialty Insurance ServicesSenior Claims ExaminerWashingtonExcellent verbal and written communication skills to express complex evaluations and resolve claims through a well-planned negotiation strategy. Conduct open claim reviews and work cohesively with other departments to deliver superior customer service and claim service to policyholders.
NewSenior Manager, Insurance and Claims Advocacy Sun LifeSenior Manager, Insurance and Claims AdvocacyBaltimore, Maine$76,200–$114,300 / yearThrough employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. You will set the vision, drive operational excellence, build scalable processes, and deliver measurable financial and experience outcomes—serving as the final escalation point for sensitive cases and establishing best practices across the organization.
Remote Claims Representative - 11717 Metro Public AdjustmentRemote Claims Representative - 11717Baltimore, MDRemoteIf you think you would be a great fit for our team, click Apply to seize this opportunity and shape your own future You will receive a link to schedule an informative interview session. Metro Public Adjustment is looking for people who are interested in helping homeowners receive the maximum amount they are entitled from their insurance claim.
Remote Claims Representative 604380 Metro Public AdjustmentRemote Claims Representative 604380Owings Mills, MDRemoteIf you think you would be a great fit for our team, click Apply to seize this opportunity and shape your own future You will receive a link to schedule an informative interview session. Metro Public Adjustment is looking for people who are interested in helping homeowners receive the maximum amount they are entitled from their insurance claim.
Assistant County Attorney III, Chief of Claims Management - Non-Merit Baltimore County MarylandAssistant County Attorney III, Chief of Claims Management - Non-MeritTowson, MD$95,880–$151,097 / yearUnder the general supervision of the Deputy County Attorney, supervises liability and worker's compensation claims against the Baltimore County Self Insurance Fund; supervises administrative staff (excluding attorneys) handling primarily first party and property damage claims; utilizes working knowledge within office setting, providing guidance and technical assistance in order to meet unit goals. Prepares and tries complex cases on behalf of the Baltimore County government in State appellate and Federal courts and the Circuit Court of Baltimore County; prepares briefs, interrogatives, motions and other documents necessary for the proper defense of the County.
Claims Consultant, Life Sciences CNA Financial CorpClaims Consultant, Life SciencesWashington, DC$72,000–$141,000 / yearPerforms a combination of duties in accordance with departmental guidelines: Manages an inventory of highly complex commercial claims with large exposures that require a high degree of technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to complex manage litigation and authorizing payments within scope of authority.
Contract Claims Manager AECOMContract Claims ManagerBaltimore, MDWe invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. The Claims Manager will be responsible for coordinating and reviewing potential contract changes; engaging in claims avoidance activities; and engaging, strategizing, and working with construction oversight teams to support merit assessments and resolution of claims.
Claims Assistant CorVel Enterprise Claims, Inc.Claims AssistantRockville, MD$15–$23.42 / hourPart timePay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
NewClaims Loss Specialist Restoration Estimator & Project Manager PuroClean Metropolitan WashingtonClaims Loss Specialist Restoration Estimator & Project ManagerRockville, Maryland$60,000–$80,000 / yearClaims Loss Specialist / Restoration Estimator & Project Manager Purofirst of Metropolitan Washington is seeking an experienced Claims Loss Specialist to join our restoration and reconstruction team. The Claims Loss Specialist is expected to take ownership of assigned jobs, prepare accurate estimates, communicate with all parties involved, sell the job and help manage the project through production and closeout.
Claims Representative II W. R. Berkley CorpClaims Representative IITowson, MD$70,000–$85,000 / yearOffering guaranteed cost options to employers nationwide, Key Risk focuses on delivering products and services within specialized verticals to reduce workers'' compensation exposures and deliver industry-leading results. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Claims Representative, Auto Sedgwick Claims Management Services, Inc.Claims Representative, AutoDC$50,000–$55,000 / yearProcesses auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy. Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
Stop Loss Claims Specialist Marsh McLennanStop Loss Claims SpecialistWashingtonThe primary role of the Stop Loss Claims Analyst role is to manage the stop loss claims process for the MMA Stop Loss Center of Excellence including establishing the claims submission process in accordance with vendor processes, overall tracking and auditing to assure timely payment of eligible stop loss claims managed by the Center of Excellence. REQUIRED EDUCATION AND EXPERIENCE : Minimal of High School Graduate with Associate’s Degree in Risk Management & Insurance, Actuarial Science, Mathematics and/or other related field is preferred or equivalent experience preferred; Minimum of two years prior work experience the Benefits Brokerage, Consulting, or Insurance industry; Strong background in self-funding, stop loss or claims administration required.
NewSenior Title Claims Counsel In-House & Strategic First GroupSenior Title Claims Counsel In-House & StrategicBaltimore, MDA leading title insurance firm located in Baltimore, MD is seeking a Senior Claims Counsel to manage title insurance and escrow claims, providing legal analysis, negotiating settlements, and representing the company in court. This role offers competitive compensation and a supportive work environment focused on people first.#J-18808-Ljbffr.
Senior Construction Defect Technical Claims Specialist Argo Group International Holdings IncSenior Construction Defect Technical Claims SpecialistMDRemote$137,496–$164,934 / yearBoston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area, including but limited to Albany county), Washington, D. C. Essential Responsibilities: Working under limited oversight under broad management direction, adjudicate construction defect claims at the highest authority limits on assignments reflecting the highest degree of technical complexity, potentially with major impact on departmental results.
Senior Disability Claims Examiner (LTD) (Virtual) Prudential Financial IncSenior Disability Claims Examiner (LTD) (Virtual)DCRemote$61,700–$101,900 / yearThe Long-Term Disability (LTD) Senior Disability Claims Examiner is responsible for providing excellent customer service while managing an assigned block of around 95 to 100 Long-Term Disability claims. Document objective, clear and technical rationale for all claim determinations and demonstrate the ability to effectively communicate claim decisions to our customers via oral and written communication.
Senior Manager, LTD Claims (Remote) Sun Life Financial IncSenior Manager, LTD Claims (Remote)Baltimore, MDRemote$72,500–$108,800 / yearThe opportunity: The Senior Manager, Life & Disability Claims is part of the Claims Management Team and is responsible for the successful management of the day-to-day operations of our Long-Term Disability claims team, as well as fostering client relations and ensuring the accurate risk management of disability claims. How you will contribute: Leads, manages, hires, trains, retains and motivates a team of claims professionals capable of and committed to providing exceptional service to clients, claimants and internal DRMS partners.
Senior Manager, Claims Sun Life Financial IncSenior Manager, ClaimsMD$72,500–$108,800 / yearThe Senior Manager, Life & Disability Claims is part of the Claims Management Team and is responsible for the successful management of the day-to-day operations of our Long Term Disability claims team, as well as fostering client relations and ensuring the accurate risk management of disability claims. What you will do: Leads, manages, hires, trains, retains and motivates a team of claims professionals capable of and committed to providing exceptional service to clients, claimants and internal DRMS partners.
Claims Representative II BerkleyClaims Representative IITowson, Maryland$70,000–$85,000 / yearOffering guaranteed cost options to employers nationwide, Key Risk focuses on delivering products and services within specialized verticals to reduce workers' compensation exposures and deliver industry-leading results. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Claims Processor IconmaClaims ProcessorBaltimore, MD$27.95–$32.95 / hourResponsibilities: 50% Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Field Office - Claims Specialist Social Security AdministrationField Office - Claims SpecialistWashington, DC$40,736–$80,243 / yearGS-7: One (1) year of specialized experience at the GS-5 level (or equivalent) that demonstrates the ability to (1) assist individuals in establishing their entitlement to receive benefits (e.g., retirement, disability, public aid, insurance, taxes, etc.); (2) adjudicate, authorize or reconsider claims; (3) explain benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) entitlements or requirements to the general public; (4) evaluate benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program operations to assess the integrity and quality; or (5) interpret benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program requirements to formulate policies, procedures or guidelines. If you are using experience to qualify, you must have: GS-5: Three years of general experience equivalent to the next lower grade level in the federal service that demonstrates the ability to 1) review problems to identify significant factors, gather pertinent data, and recognize solutions; 2) plan and organize work; and 3) communicate effectively orally and in writing.
Claims Specialist Social Security AdministrationClaims SpecialistWashington, DC$44,410–$87,482 / yearGS-7: One (1) year of specialized experience at the GS-5 level (or equivalent) that demonstrates the ability to (1) assist individuals in establishing their entitlement to receive benefits (e.g., retirement, disability, public aid, insurance, taxes, etc.); (2) adjudicate, authorize or reconsider claims; (3) explain benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) entitlements or requirements to the general public; (4) evaluate benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program operations to assess the integrity and quality; or (5) interpret benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program requirements to formulate policies, procedures or guidelines. If you are using experience to qualify, you must have: GS-5: Three years of general experience equivalent to the next lower grade level in the federal service that demonstrates the ability to 1) review problems to identify significant factors, gather pertinent data, and recognize solutions; 2) plan and organize work; and 3) communicate effectively orally and in writing.
NewClaims Examiner, Auto | PIP | Litigation Required Sedgwick Claims Management Services, Inc.Claims Examiner, Auto | PIP | Litigation RequiredMD$75,000–$80,000 / yearPRIMARY PURPOSE OF THE ROLE To analyze complex or technically difficult Personal Injury Protection Claims to determine benefits due; to work with high exposure claims involving litigation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements. Skills: excellent oral and written communication, including presentation skills, PC literate including Microsoft Office products, analytical and interpretive skills, excellent negotiation skills, ability to work in a team environment and meet or exceed Service Expectations.
Claims Representative I Elevance HealthClaims Representative IBaltimore, MarylandLocation: Virtual - This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
Healthcare Claims Functional Analyst Glint Tech SolutionsHealthcare Claims Functional AnalystBaltimore, MarylandThe role also involves providing operational support, root cause analysis, testing, and documentation to ensure efficient claims processing operations. Research and resolve operational and systems issues by gathering facts, identifying root causes, and facilitating practical solutions.
Claims Specialist CorVelClaims SpecialistNottingham, MD$51,807–$83,551 / yearThe Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers' compensation claims within delegated limited authority to best possible outcome, under the direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.
Claims Assistant CorVel CorpClaims AssistantRockville, MD$15–$23.42 / hourPay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
NewInside Auto Claims Service Leader - Midwest Allstate Insurance CompanyInside Auto Claims Service Leader - MidwestMD$80,000–$136,625 / yearKey Responsibilities: This Claims Service Leader will lead and support a Level 2 Inside Auto team, helping drive team success while fostering a positive, high-performing environment. This role is responsible for managing and motivating approximately 9 - 11 adjusters to achieve high levels of performance and execute required claim processes with expertise.
Senior Associate, Claims & Risk Management HITT Contracting IncSenior Associate, Claims & Risk ManagementWashington, DC$77,000–$112,000 / yearThe Senior Associate, Claims & Risk Management meaningfully contributes to analytical support to the Insurance & Risk Management team and leadership as needed on periodic reporting of claim and incident trends. Bachelor's degree in Risk Management, Business, Finance, Economics, Safety, or related fields preferred, but not required; in lieu of a degree, additional work experience is acceptable.
Claims Processor Iconma LLCClaims ProcessorBaltimore, MDResponsibilities: 50% Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
ServiceNow Claims Lead Engineer The Fortegra Group IncServiceNow Claims Lead EngineerDC$120,000–$180,000 / yearThe platform leverages ServiceNow Customer Service Management (CSM), App Engine, and Integration Hub with extensive scripted customizations and complex integrations across policy administration, financial systems, and enterprise data platforms. This role is focused on architecture, design, and hands-on development, working closely with engineering leadership, product stakeholders, and a Software Integrator (SI) to deliver scalable, high-quality solutions.
Complex Claims Consultant - Private & NFP D&O CNA Financial CorpComplex Claims Consultant - Private & NFP D&OMD$72,000–$141,000 / yearPerforms a combination of duties in accordance with departmental guidelines: Manages an inventory of highly complex Financial Lines claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
Complex Claims Consultant - Epl, Private & NFP D&O CNA Financial Corp.Complex Claims Consultant - Epl, Private & NFP D&OWashington, DC$72,000–$141,000 / yearPerforms a combination of duties in accordance with departmental guidelines: Manages an inventory of highly complex Financial Lines claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
Veterans Claims Examiner U.S. Department of Veterans AffairsVeterans Claims ExaminerWashington, DC$82,289–$106,982 / yearThe incumbent serves as one of the group of Claims Examiners who determines entitlement and amount of Government Life Insurance payable under the United States Government Life Insurance (USGLI), National Service Life Insurance (NSLI), Veterans Special Life Insurance (VSLI), Service-Disabled Veterans Life Insurance (SDVI) programs. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50s (current/former Federal employees), documentation to support Veterans Preference claims, or CTAP documentation (for displaced VA employees).
NewSenior Claims Services Leader - Data-Driven Ops (Hybrid) StrykerSenior Claims Services Leader - Data-Driven Ops (Hybrid)Baltimore, MDStryker Corporation is looking for a Senior Manager, Claims Services to lead a dynamic team in Baltimore, Maryland. The ideal candidate will have significant people-management experience and a strong understanding of claims data and operations.#J-18808-Ljbffr.
Claim Rep, Outside Property The Travelers Companies IncClaim Rep, Outside PropertySilver Spring, MD$67,000–$110,600 / yearDetermines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters. Investigates and evaluates all relevant facts to determine coverage, damages and liability of first-party property damage claims (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first-party property claims under a variety of policies.
Claims Consultant - Physicians & Surgeons (Mideast Region) The Medical Protective CompanyClaims Consultant - Physicians & Surgeons (Mideast Region)DCService to insureds, assist where possible in sales and retention efforts of sales force. Confirm coverage and then manage claims and suits brought against policyholders in our Dental Division.
NewMaryland-Based Workers' Comp Claims Specialist III W. R. BerkleyMaryland-Based Workers' Comp Claims Specialist IIITowson, MD$70,000–$85,000 / yearThe role involves analyzing and managing complex claims while negotiating settlements and ensuring compliance with best practices. A competitive compensation package including a salary range of $70,000 – $85,000 and benefits is offered.#J-18808-Ljbffr.
Claims Consultant - Healthcare Professionals The Medical Protective CompanyClaims Consultant - Healthcare ProfessionalsDCProvide service to insureds, assist where possible in sales and retention efforts of sales force. Confirm coverage and then manage claims and suits brought against policyholders.
Lead Architect , AI Solutions Architecture - Claim The Travelers Companies IncLead Architect , AI Solutions Architecture - ClaimMD$169,400–$279,600 / yearLeadership & Influence: Advanced leadership skills with the ability to leverage cross-functional networks to collaborate with architecture and engineering leaders on problem-solving, build company-wide credibility, prioritize critical architectural challenges, and strengthen the Architecture organization through knowledge sharing, mentoring, and creating development opportunities for team members. In this role we will look to you to: Apply your hands-on expertise in AI/ML, Generative AI, and Agentic AI systems - including autonomous agent design, multi-agent orchestration frameworks (LangChain, Strands, Crew AI), Model Context Protocol (MCP), and Agent2Agent integration - to architect scalable, production-grade AI solutions across the enterprise.
NewBilling Charge Entry & Claims Specialist Park West Health SystemBilling Charge Entry & Claims SpecialistBaltimore, MDPark West Health System, Inc. is seeking a Billing Charge Entry Clerk to ensure accurate charge entries and timely billing operations. This role involves verifying insurance coverage, resolving billing discrepancies, and serving as a welcoming first point of contact for patients.
IT Production and Systems Support Engineer (Mainframe and Claims Processing) MindlanceIT Production and Systems Support Engineer (Mainframe and Claims Processing)Columbia, MDThe ideal candidate will combine mainframe expertise, application support, data analysis, and incident management skills to support both legacy and modern platforms while delivering high-quality service to internal teams and external plan vendors. This role is responsible for ensuring stability, performance, and continuous improvement of applications supporting claims vouchering, adjudication, and EDI processing.
Senior Consultant- Epic Resolute Hospital Billing Claims and Remittance Deloitte Touche Tohmatsu LtdSenior Consultant- Epic Resolute Hospital Billing Claims and RemittanceMD$91,000–$143,000 / yearBuilds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles. Our Industry Solutions team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.
Investigator Ethos Risk ServicesInvestigatorWashington, DCPart timePrevious Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.