Billing and Records: perform generalized office administrative duties that consist of maintaining and processing of departmental records; maintain files on departmental records, accident reports,statistics, arrest records, citations, and the disposition of cases; update data in various systems for accuracy and changes in records; process and maintain various types of permits; ensure proper documentation of alarm calls in the daily Police log and into the Town's financial system; maintain monthly alarm billing and submit invoices; reconcile parking ticket fines; issue insurance reports; collect fees; record transactions; issue receipts; maintain security of all records; Communication and Customer Service: provide customer service in person, via telephone and email; screen calls, take messages, direct inquiries, and answer questions; compose and edit correspondence, reports, memos, and other materials as assigned; Office Administration: manage equipment; perform office administrative duties including maintenance of departmental records, accident reports, statistics, arrest records and others; maintain security of records and accuracy of telephone numbers for dispatch use; Performs administrative data entry and other assigned administrative support functions; administrative duties and responsibilities may be modified as necessary at the discretion of the Chief of Police to meet departmental operational needs; Other duties as assigned by the Chief of Police or their designee . Nature and Purpose of Contacts: Interactions with people are primarily with co-workers and the public involving frequent explanation, discussion or interpretation of practices, procedures, regulations or guidelines in order to render service, plan or coordinate work efforts, or resolve operating problems.