NewIT Project Manager (VMware / Broadcom Professional Services) Calibre SystemsIT Project Manager (VMware / Broadcom Professional Services)Alexandria, VACALIBRE Systems, inc, an employee owned mission focused solutions and digital transformation company, is seeking an IT Project Manager to support Broadcom (VMware) Professional Services engagements. This role ensures projects are delivered on time, within scope and budget, while maintaining high levels of customer satisfaction.
NewFinancial Services Specialist Kforce Inc.Financial Services SpecialistAlexandria, VA$22–$25They should be exposed to understanding the banks' offerings so they could cross sell, working with members/building relationships, tracking KPIs, submitting loan applications and reading credit reports. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
NewManager, SAP S4 Public Cloud Professional Services Automation (PSA) KPMGManager, SAP S4 Public Cloud Professional Services Automation (PSA)Washington, DC$145,350–$253,230 / yearExperience supporting at least two full lifecycle SAP implementation focused on Solution Order Management, Subscription Billing, Service Contracts, Enterprise Portfolio and Project Management (EPPM), and Professional Services Automation, with ability to contribute to workshops, assist in defining business-centric solutions, and support integration with related modules such as Sales, Finance, and Service Delivery. Qualifications: Minimum six years of recent external management consulting experience with a focus on hybrid business model transformation, including at least two full lifecycles SAP S/4HANA Public Cloud implementation in Enterprise Portfolio and Project Management (EPPM), Solution Order Management and/or Professional Services Automation, with demonstrated ability to support stakeholder engagement and contribute to business strategy and outcomes.
NewSenior Manager, Economic Services - Program Evaluation KPMGSenior Manager, Economic Services - Program EvaluationMcLean, VAThese include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Qualifications: Minimum eight years of experience in an audit, tax, and/or advisory firm, or professional services firm, coupled with experience with public sector agencies and corporations requiring analytical support in areas, such as program evaluation.
NewManager, Economic Services - Data Science KPMGManager, Economic Services - Data ScienceWashington, DCThese include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative solutions.
Administrator, Administrative Services HITT ContractingAdministrator, Administrative ServicesFalls Church, VA$25–$32 / hourProvide basic clerical services as requested by members of one of the governance committees, including drafting / editing / proofing correspondence, packaging, basic typing, filing, and copying / scanning. This position works with many of HITT’s executive leadership team members and is expected to present a professional demeanor, maintain confidentiality and discretion, and utilizes a sense of urgency when working with these team members.
NewTechnical Director - Accounting Advisory Services KPMGTechnical Director - Accounting Advisory ServicesWashington, DCIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
Field Services Specialist (Northeast) Medline IndustriesField Services Specialist (Northeast)Work From Home, MD$50,000–$75,000 / yearFull timeBachelor’s degree and at least 2 years of sales or customer service related experience OR high school diploma or equivalent and at least 4 years of sales or customer service related experience. Assist sales partners with onboarding new clients, ensuring smooth integration, managing material collection, and overseeing overall program performance.
Public Adjusting Services Claims Rep - 11717 Metro Public AdjustmentPublic Adjusting Services Claims Rep - 11717MDLocal Opportunities – Serve homeowners across Philadelphia, Bucks County, Montgomery County, and nearby parts of South Jersey. Whether you’re looking for a new career or supplemental income, you’ll find success here if you bring a positive attitude, professionalism, and the drive to help others.
Sr. Product Engineer – Web Services EsriSr. Product Engineer – Web ServicesVienna, VA$93,600–$159,328 / yearExperience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs). You will act as a service owner and trusted decision‑maker, shaping priorities, balancing tradeoffs, and ensuring our web services remain reliable, scalable, and valuable to customers over time.
NewDirector, Accounting Advisory Services (Insurance) KPMGDirector, Accounting Advisory Services (Insurance)Washington, DCAssist with Securities and Exchange Commission (SEC) regulatory filings for spin-offs, carve-outs, initial public offerings (IPO), debt offerings and other acquisition filings for both domestic and cross-border transactions. Provide transaction oriented accounting and reporting assistance for mergers and acquisitions, divestitures, complex capital raising and financing structures, financial instruments, revenue recognition and provide fresh-start accounting support to clients upon emergence from bankruptcy.
NewLow Volatage Installation Service Technician Securitas TechnologyLow Volatage Installation Service TechnicianLorton, VA$29–$38More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.
GeoStructural Division Manager Hillis-CarnesGeoStructural Division ManagerAnnapolis Junction, MDFull timeHillis-Carnes Engineering Associates (HCEA) is a top tier, multi-disciplined engineering firm with advanced capabilities in geotechnical and geostructural engineering, environmental consulting, specialty construction, construction materials engineering and testing, and third-party inspections. This exciting and dynamic position requires excellence in the following competencies: · Division Management: Provide oversight of engineering and support staff, senior review of technical products, good loss prevention practices, and lead the growth of the division.
Revenue Manager Town of ViennaRevenue ManagerVienna, VA$96,511–$155,383 / yearReads journals, manuals and professional publications; speaks informally to groups of co-workers, staff in other organizational agencies, general public, people in other organizations and presents training; composes original reports, training and other written materials, using proper language, punctuation, grammar and style. Uses mathematics involving the practical application of fractions, percentages, ratios and proportions; or measurements, logarithmic, or geometric construction; may use algebraic solutions of equations and inequalities; descriptive statistics; deductive geometry, plane and solid, and rectangular coordinates; mathematical and classifications or schemes.
VP of Client Sales - Remote BlendVP of Client Sales - RemoteWashington DC, DCRemoteThis role is accountable for all sales targets across our Named and Enterprise Client Sales teams who manage the relationships with our existing customers (Banks, Credit Unions and Independent Mortgage Banks). This leader will manage and develop a team of Client Sales Executives responsible for deepening relationships, driving cross-sell and upsell of additional Blend products, and ensuring successful renewals.
Supervisor, Paralegal Services Page GroupSupervisor, Paralegal ServicesWashington, DC$135,000–$150,000 / yearFull timeThis role requires a candidate that builds rapport, is detail oriented, and works as an excellent liason between administrative teams, Partners, and office leadership to ensure the paralegals are providing white glove service to their teams. The Supervisor, Paralegal Services will oversee and manage a team of paralegals, ensuring efficient workflow and adherence to best practices within a top ranked global firm.
Supervisor, Paralegal Services - Washington, DC Page GroupSupervisor, Paralegal Services - Washington, DCWashington, DC$135,000–$150,000 / yearFull timeThe position partners with legal and administrative leadership to optimize workflows, enhance team performance, and deliver high-quality support across practice areas. Our client is a globally recognized law firm operating at the forefront of complex legal matters, including transactions, litigation, and regulatory work.
Financial Services / Creditors’ Rights Attorney JobotFinancial Services / Creditors’ Rights AttorneyBaltimore, MD$125,000–$175,000 / yearThe firm’s attorneys bring a high level of experience across a diverse range of practice areas, including real estate, land use and zoning, commercial lending, litigation, financial services, business transactions, and tax and wealth planning. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
BMW Automotive Service Manager Passport Auto GroupBMW Automotive Service ManagerSuitland, MDFull timeJoin the award-winning team at Passport BMW in Suitland, Maryland, and become part of one of the Washington Metro area’s premier luxury automotive destinations, backed by Passport Auto Group and the world-renowned BMW brand. The ideal candidate is a sales-oriented, customer-focused professional with a relentless work ethic and an unwavering commitment to excellence—someone who embodies Passport’s World Class Experience every single day.
NewSecurity Program Manager System OneSecurity Program ManagerVienna, VA$80 / hourBachelor’s degree and 7+ years of progressive program or project management experience, including leading complex, multi-project, cross-functional, or enterprise initiatives. Desired: • Bachelor’s degree in Business Administration, Program Management, Project Management, Organizational Development, or related field, or equivalent experience.
Project Manager - Building Design Whitman, Requardt & Associates, LLPProject Manager - Building DesignBaltimore, MD$175,000–$210,000 / yearFull timeCome join our collaborative team of engineers and architects on a variety of challenging projects, including high-performance buildings, industrial and manufacturing facilities, office environments, mission critical/secure spaces, historic preservation, and higher education. Lead multidiscipline A/E teams through concept studies, final design, and construction phase services for clients across a broad range of markets, including DoD, Federal/Local Government and Industrial.
Part-Time Project Manager - Building Design Whitman, Requardt & Associates, LLPPart-Time Project Manager - Building DesignBaltimore, MD$90–$125 / hourPart timeCome join our collaborative team of engineers and architects on a variety of challenging projects, including high-performance buildings, industrial and manufacturing facilities, office environments, mission critical/secure spaces, historic preservation, and higher education. Lead multidiscipline A/E teams through concept studies, final design, and construction phase services for clients across a broad range of markets, including DoD, Federal/Local Government and Industrial.
NewManager, International Tax (NYM) KPMGManager, International Tax (NYM)McLean, VA$107,160–$226,320 / yearBachelor's degree from an accredited college/university; masters in Taxation, JD, and/or LLM (with a concentration in tax) preferred; Licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Responsibilities: Direct multinational enterprises on business decisions, such as where to locate and operate, choice of entity, how to optimize supply chains, and how to access and mobilize capital to fund global operations, considering a multinational's tax risk profile, global effective tax rate, and cash posture; in advising clients, professionals will prepare and review complex tax models illustrating multinational entities attributes, effective tax rate, and cash tax expense.
NewSenior Manager, International Tax KPMGSenior Manager, International TaxMcLean, VAResponsibilities: Direct multinational enterprises on business decisions, such as where to locate and operate, choice of entity, how to optimize supply chains, and how to access and mobilize capital to fund global operations, taking into account a multinationals tax risk profile, global effective tax rate, and cash posture; in advising clients, professionals will prepare and review complex tax models illustrating multinational entities attributes, effective tax rate, and cash tax expense. Bachelor's degree from an accredited college/university; licensed CPA, EA, JD/LLM or foreign equivalent, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list.
Commercial Construction Project Manager - GovCloud HITT ContractingCommercial Construction Project Manager - GovCloudFalls Church, VA$96,800–$132,000 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Commercial Construction Project Manager - Multifamily HITT ContractingCommercial Construction Project Manager - MultifamilyFalls Church, VA$96,800–$132,000 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
NewCommercial Construction Project Manager - Mission Critical HITT ContractingCommercial Construction Project Manager - Mission CriticalFalls Church, VA$96,800–$132,000 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Commercial Construction Project Manager - GovDirect HITT ContractingCommercial Construction Project Manager - GovDirectFalls Church, VA$96,800–$132,000 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Commercial Construction Project Manager - Healthcare HITT ContractingCommercial Construction Project Manager - HealthcareFalls Church, VA$96,800–$132,000 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Account Manager - Creator Affiliate - Remote LaterAccount Manager - Creator Affiliate - RemoteWashington DC, DCRemote$105,000–$115,000 / yearBy combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
NewSenior ServiceNow Business Analyst / Coordinator / Project Manager System OneSenior ServiceNow Business Analyst / Coordinator / Project ManagerWashington, DCThe ideal candidate brings a strong mix of business analysis, project coordination, stakeholder management, and ServiceNow expertise, with the ability to successfully manage multiple priorities in an Agile environment. This role will partner with business and technical teams to gather requirements, manage projects, drive process improvements, and support ServiceNow implementations and enhancements.
Preconstruction Project Executive - Design Manager HITT ContractingPreconstruction Project Executive - Design ManagerFalls Church, VA$130,000–$185,000 / yearIn addition, this role provides design-build leadership and design management during pursuits and preconstruction by analyzing RFP/RFQ requirements, coordinating the preconstruction team leads, guiding design team selection, and managing the design phase to maintain alignment to cost, schedule, constructability, procurement, and client performance requirements. The Preconstruction Executive – Design Manager reports directly to the Senior Vice President of Strategic Services and supports the Vice President of Preconstruction while leading the development and execution of the company’s design build strategy.
NewSenior Tax Manager JobotSenior Tax ManagerCape Saint Claire, MD$110,000–$165,000 / yearThe practice supports a diverse client base with services that include individual and business tax compliance and planning, outsourced accounting and bookkeeping, payroll services, and advisory support for small and mid-sized businesses. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewTax Manager JobotTax ManagerCape Saint Claire, MD$100,000–$150,000 / yearThe practice supports a diverse client base with services that include individual and business tax compliance and planning, outsourced accounting and bookkeeping, payroll services, and advisory support for small and mid-sized businesses. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Project Manager JobotProject ManagerBaltimore, MD$90,000–$135,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Join a respected and growing construction organization where you'll lead high-profile projects from award through completion, own client relationships, influence business growth, and have the opportunity to build your own team and customer base.
NewEstate Planning & Administration Attorney JobotEstate Planning & Administration AttorneyMcLean, VA$110,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Trusts & Estates + Estate Administration + High-Net-Worth Clients + Boutique Law Firm + Sophisticated Planning + Partnership Track + No Billable Hour Grind .
NewAudit Manager (Construction) JobotAudit Manager (Construction)Gaithersburg, MD$110,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a dynamic and forward-thinking public accounting firm dedicated to providing top-tier audit, tax, and advisory services to a diverse range of clients.
Sr Tax Manager JobotSr Tax ManagerRockville, MD$180,000–$225,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a regional full service accounting and consulting firm with offices located Rockville, MD serving businesses in real estate, construction, financial services, high net worth individuals, etc.
Client Services Associate Birks Financial Corp.Client Services AssociateHerndon, VA$55,000–$85,000 / yearFull timeThis role serves as the primary point of contact for administrative and service-related inquiries, supporting the Lead Advisor in managing client relationships, assisting with the new client pipeline, and ensuring timely, accurate execution of client requests. Our services have expanded organically over time as we find consistent patterns of what our clients need services for, and now principally covers investment management, retirement planning, estate planning, and tax planning.
Client Services Manager FoxClient Services ManagerMarylandPursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $95,000.00-105,000.00 annually for high cost labour markets such as but not limited to New York City and Los Angeles, $79,100.00-87,500.00 annually for all other US locations. Fox TV Stations FOX Television Stations owns and operates 29 full power broadcast television stations in the U.S. These include stations located in 14 of the top 15 largest designated market areas, or DMAs, and duopolies in 11 DMAs, including the three largest DMAs (New York, Los Angeles and Chicago).
Client Services Manager Mitchell MartinClient Services ManagerMcLean, VA$105,000–$150,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. This role involves managing service delivery, enhancing client experiences, and ensuring operational efficiency.
Client Services Manager Fox CorpClient Services ManagerMD$95,000–$105,000 / yearPursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $95,000.00-105,000.00 annually for high cost labour markets such as but not limited to New York City and Los Angeles, $79,100.00-87,500.00 annually for all other US locations. FOX Television Stations owns and operates 29 full power broadcast television stations in the U.S. These include stations located in 14 of the top 15 largest designated market areas, or DMAs, and duopolies in 11 DMAs, including the three largest DMAs (New York, Los Angeles and Chicago).
Tax Delivery Manager, Global Employer Services - Individual Client Services Deloitte Touche Tohmatsu LtdTax Delivery Manager, Global Employer Services - Individual Client ServicesMD$105,375–$215,375 / yearAt Deloitte Tax LLP, our Global Employer Services tax professionals assist our international clients in managing employer and individual income tax obligations for their mobile employees working abroad and inbound which includes but not limited to reviewing and signing income tax returns and reviewing cost projections. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Client Services Manager i360Client Services ManagerArlington, VAFull timeWe value teammates with strong communication skills, a passion for leveraging front-end technologies to create user-friendly applications, and a desire to see their work significantly impact and empower people to participate in the political process. Your Jobi360 is seeking a Client Services Manager to help maintain and support current i360 clients and assist in growing new business by driving the new client onboarding process.
Client Service Associate - West Financial Services - Registered Investment Advisor (McLean, VA) Atlantic Union Bankshares CorpClient Service Associate - West Financial Services - Registered Investment Advisor (McLean, VA)McLean, VAThe Client Service Associate supports the Relationship Managers, Portfolio Managers, and Director of Client Services with a range of activities including the set-up and maintenance of client accounts; compilation and completion of client, custodian, and WFS paperwork; reconciling trades; review and maintenance of client transactions and activity; and execution of client and WFS tasks such as asset transfers, preparation of reports and general support of portfolio and investment strategies. Account Administration: Works with the client to open and fund accounts, using electronic processes whenever possible; ensuring that all required documentation is received and processed without error.
NewClient Executive - Private Client Services Alliant Insurance Services, Inc.Client Executive - Private Client ServicesWashington, WAWe operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. We are proud to provide comprehensive, high quality employee programs to meet employees needs now and in the future, including a very competitive financial package.
Associate Director Client Services, Bioanalytical Meso Scale Diagnostics LLCAssociate Director Client Services, BioanalyticalGaithersburg, MD$116,600–$177,800 / yearPOSITION SUMMARY: The Associate Director, Bioanalytical Client Services serves as the liaison between the Strategic Sales team and the Bioanalytical Laboratory (BAL) to understand, facilitate and align customer expectations for Bioanalytical sample testing services with laboratory capabilities to ensure timely execution of both regulated (Good Laboratory Practice (GLP) or Good Clinical Laboratory Practice (GCLP)) and non-regulated customer projects. Collaborate with Strategic Sales team to support pre-sales and post-sales activities including participation in pre-sales meetings, determination of appropriate turnaround time estimates based on project complexity and drafting of quotes and statements of work for custom combinations of MSD catalog assays.
Project Manager, Client Services Titan Technologies, LLCProject Manager, Client ServicesDerwood, MDDuties and Responsibilities: Program and Service Delivery Management + Direct all aspects of contract performance across the Service Desk, Desktop Support, and IT Asset Management teams, ensuring staffing levels, workflows, and technology platforms consistently meet contractual requirements. Description ***AWARD PENDING*** Titan Technologies is seeking a Project Manager to lead the day-to-day performance across a multi-year statewide managed IT services engagement under which Titan will implement, operate, and maintain specific lines of Client Services and work orders.
NewClient Services Team Lead PeratonClient Services Team LeadArlington, Virginia$86,000–$138,000 / yearFull timeResponsibilities: Peraton is seeking an experienced Client Services Team Lead that will be responsible for the end-to-end delivery of deskside support, endpoint management, wireless program management, and depot/dispatch services for the primary customer's approximately 8,800 endpoints, 6,485 cellular lines, and 1,032 printers/MFDs across all customer locations. The ideal candidate will lead the Client Services team, manage the walk-up kiosk, oversees VDI administration, and ensure approximately 233 MACDs per month are completed within customer defined SLA targets using tools including IBM MaaS360, BigFix, Bomgar, BitLocker, Pulse VPN, McAfee, and Carbon Black.
Contact Center Manager, Client Services Titan Technologies, LLCContact Center Manager, Client ServicesRockville, MDDescription ***AWARD PENDING*** Titan Technologies is seeking a Contact Center Manager (CCM) to lead the day-to-day management, performance, and continuous improvement of Service Desk and Contact Center operations across a multi-year statewide managed IT services engagement under which Titan will implement, operate, and maintain a 24x7x365 ITIL-based Service Desk environment. The ideal candidate possesses experience leading large-scale Service Desk or Contact Center operations, managing cloud-based Contact Center as a Service (CCaaS) platforms, driving continuous service improvement initiatives, and building high-performing customer support teams.