Service Desk Manager ICF International, IncService Desk ManagerWashington, DC$89,261–$151,744 / yearPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. Reporting to the Program Manager, this role owns the full operational lifecycle of a single-tier service desk, with direct accountability for customer satisfaction, Tier Zero deflection performance, knowledge management, and continuous improvement.
Service Desk Manager UnissantService Desk ManagerWashington, DCFull timeThe ideal candidate is a customer-focused IT operations leader who combines technical depth, service management expertise, and strong people leadership. This individual is energized by building high-performing teams, improving service desk operations, and delivering an exceptional support experience in a complex enterprise environment.
Customer Service Advocate I - Medicare (Remote) Blue Cross and Blue Shield AssociationCustomer Service Advocate I - Medicare (Remote)Baltimore, MDRemote$32,256–$59,136 / yearCareFirst of Maryland, Inc., Group Hospitalization and Medical Services, Inc., CareFirst Advantage, Inc., CareFirst Advantage PPO, Inc., CareFirst Advantage DSNP, Inc., CareFirst Community Partners, Inc., CareFirst BlueCross BlueShield Community Health Plan District of Columbia, CareFirst BlueChoice, Inc., First Care, Inc., and The Dental Network, Inc. are independent licensees of the Blue Cross and Blue Shield Association. Uses knowledge of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable.
Housing Services Program Assistant HEALTH CARE FOR THE HOMELESS, INC.Housing Services Program AssistantBaltimore, MDProvide assistance with the representative payee program including direct client assistance with budgeting, processing representative payee budgets, bank reconciliations, Quick Books data entry and check distribution. Assists with the lease-up process to include compiling relevant client paperwork, tracking housing inspections, following up with inspection outcomes and coordinating lease-signings.
Catering Services Worker - Guinness Brewery F&B AramarkCatering Services Worker - Guinness Brewery F&BMDThe Catering Services Worker supports and carries out event set up, transporting equipment, food, or other supplies to the event location, serving guests during the event, and breaking down/ cleaning up after the end of an event. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
NewTreasury Management Sales And Service Manager (Hybrid) Atlantic Union BankTreasury Management Sales And Service Manager (Hybrid)Reston, VAThe Treasury Services Sales focus markets, structures, and delivers treasury products and services to clients by identifying needs and developing tailored solutions across foreign exchange, liquidity, and cash management. Builds and manages client relationships and portfolios to drive revenue growth, coordinates with internal partners on solution delivery, and contributes to pricing and deal structuring in line with policy.
Office Services Assistant Metasys TechnologiesOffice Services AssistantBaltimore, MD$19.46–$20 / hourThe ideal candidate will have print production or copy center experience, strong customer service skills, professionalism, and the ability to work independently. This is a cross-functional role with primary responsibility for print production, along with mailroom, shipping/receiving, and hospitality support.
Assistant Director of DD Services Maryland WorksAssistant Director of DD ServicesSilver Spring, MarylandThis position provides oversight, coordination, and supervision of the following in both DD Residential and DD Day programs: House Management, Residential Coordinators, Day Program Counselors, Behavioral 1:1 Assistants, CDS Program Manager. The position ensures compliance with CARF, COMAR, State and Federal regulations, while supporting departmental teams in active participation in continuous quality improvement activities.
Professional Services Engineer, 911 Systems (Remote) AxonProfessional Services Engineer, 911 Systems (Remote)Washington, District of ColumbiaRemote$88,200–$135,240 / yearIn addition to your core role, you will also be suited to providing input into a wide range of technical activities within the company, ranging from technical pre-sales, core architectural and design working sessions, and technical support activities. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.
Senior Product Manager, B2B Service Customer & Partner Portals TransUnionSenior Product Manager, B2B Service Customer & Partner PortalsReston, VA$112,500–$187,500 / yearThis individual contributor role will report to Director of Salesforce B2B Service Governance and will partner closely with Care and Servicing, Sales Support, Product, Client Success, Technology, Analytics, and partner-facing teams to define and deliver portal experiences that reduce service friction, improve transparency, increase self-service adoption, and drive measurable business outcomes. Manage roadmap priorities, backlog enrichment, sprint planning, release readiness, stakeholder demos, adoption planning, and post-release measurement in partnership with Salesforce administrators, developers, architects, UX/design, analytics, security, and delivery teams.
Commercial Services Analyst Gate Gourmet IncCommercial Services AnalystReston, VA$73,000–$78,000 / hourAssists the Commercial Services Manager in executing Commercial Services initiatives to support the customer and business unit's goals (financial, quality, production, customer service, operational efficiency, etc.). Establishes and maintains communications with all levels of Airline/non-Airline teams and the Company's internal functions which impacts customer relationships.
Senior Vice President, Public Relations Professional Services Highwire Public Relations IncSenior Vice President, Public Relations Professional ServicesWashington, WARemote$175,000–$225,000 / yearRemote: We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C. Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire. Deep sector expertise across Professional Services, ideally including consulting/advisory, accounting, legal, human capital/talent, or other expertise-driven businesses, with an understanding of how these organizations sell, differentiate, and engage with their markets.
Senior Process Engineer GHD Group Pty LtdSenior Process EngineerBowie, MD$94,000–$188,000 / yearGHD will reimburse 50% of the cost of the following to maximum of $250.00 reimbursement annually for such items as: Health club membership fees, home exercise equipment purchases, Bicycles, Race, run & marathon entrance fees, Smoking cessation programs, Weight loss programs (i.e.-Weight Watchers, Jenny Craig), Fitbits and Fitness Tracking devices. In response to steady growth within our Water/Wastewater business, our Design Delivery Organization (DDO) is looking to bring onboard an accomplished Senior Process Engineer to serve as a key technical catalyst, integrating advanced process expertise into the delivery of complex wastewater treatment projects across the United States.
Senior Account Manager | Employee Benefits CBIZ IncSenior Account Manager | Employee BenefitsColumbia, MDWith industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services.
Deputy Project Manager Dewberry Engineers IncDeputy Project ManagerOwings Mills, MD$94,850–$121,950 / year8+ years of progressively responsible experience producing and overseeing full project design for site and linear and site based projects, including zoning review, layout, grading, stormwater management, sediment and erosion control, water and sewer design, landscape design, forest conservation, permitting, cost estimating, and quality control review. Assists the Project Manager with client communication, budget oversight and construction document (plan and specifications) and technical reports preparation and/or oversight; engineering analyses, cost estimates and quality control/quality assurance in order to deliver a quality design product.
Client Relationship Officer WesBanco IncClient Relationship OfficerBowie, MD$60,000–$70,000 / yearWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists the Commercial Banker in supporting the commercial loan closing process including communicating with Commercial Closing Officer, and coordinating activities of outside service providers including attorneys, accountants, insurance providers and government agencies.
Associate Director- HIV Services (LCSW-C Required) Park West Health System IncAssociate Director- HIV Services (LCSW-C Required)Baltimore, MDRevise Hidden Garden policies and procedures manual and work flows; Facilitate training and development sessions; Monitor swipes and approve requests for leave; Monitor weekly time and efforts reports; Complete performance appraisals for clinical and support staff; Participate in the recruitment and hiring process; Provide backup psychotherapy for clients/household members needing professional counseling; Facilitate HIV group sessions when needed; Monitor contact with new and potential outreach partners and attend meetings with Outreach staff to develop and build referral relationships; Participate in Ryan White grantor meetings as required. Master's degree in social work with a LCSW-C licensure and supervisor certification; Four years' experience working in a social service environment; one year in an administrative or supervisory capacity.
NewClient Relationship Specialist Gaithersburg, MD The Charles Schwab CorpClient Relationship Specialist Gaithersburg, MDGaithersburg, MDThis role is an excellent entry point into the financial services industry, offering hands-on client interaction, exposure to wealth management services, and a clear path for growth. Development is central to this role, and Schwab provides the resources, coaching, and learning opportunities to help you build skills and expand your career-including support for required licensing aligned to your goals.
NewCustomer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerParkville, MDTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Design Services & Technical Oversight Lead AtkinsRealisDesign Services & Technical Oversight LeadAlexandria, VA$170,000–$200,000 / yearThe successful candidate will partner with client stakeholders, EPC firms, design consultants, construction teams, commissioning personnel, and operations leaders to validate technical solutions, challenge assumptions, identify risks, and improve overall project outcomes. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency.