Litigation Client Service Specialist (Legal Administrative Assistant) Fox Rothschild LLPLitigation Client Service Specialist (Legal Administrative Assistant)Washington, DC$33.65–$45.67 / hourAs a member of the Client Service Team (CST), the Client Service Specialist (CSS) is responsible for providing legal administrative support to a team of attorneys, including the Office Managing Partner, by performing complex, administrative assistance using specialized knowledge of the assigned practice area(s). Process new business requests by working closely with the New Business Intake Team by opening new matters; preparing and reviewing conflicts submissions; close matters; and create and maintain client case files using appropriate recordkeeping software.
Performance Period Services Manager, ESCO CEG SolutionsPerformance Period Services Manager, ESCOArlington, VAManage the technicians and service providers who perform ongoing operations, maintenance, repair, and replacement (OM&R) on installed energy conservation measures (ECMs)—scheduling work, holding vendors accountable to scope and service levels, reviewing performance, and coordinating preventive and corrective maintenance. As a Performance Period Services Manager, you will own the client relationship and day-to-day management of CEG's energy savings performance contracts (ESPCs) and utility energy service contracts (UESCs) after construction is complete and the multi-year performance period begins.
Manager, Membership Services MJH Life SciencesManager, Membership ServicesRockville, MarylandRemoteThey oversee timely and accurate data entry, including setting up new memberships, generating sales orders for renewals, updating memberships and rosters when a renewal is paid, and terminating unpaid memberships. CMI manages the Association of Community Cancer Centers (ACCC)- the leading education and advocacy organization for the cancer care community and the Oncology State Societies at ACCC- a network of 23 Chapters that provide a state- and regional-level focus into the complexities of cancer delivery.
Director, Customer Service Sun Life Financial IncDirector, Customer ServiceBaltimore, MD$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
AVP, Member & Provider Service Delivery Sun Life Financial IncAVP, Member & Provider Service DeliveryBaltimore, MD$148,100–$237,000 / yearJob Description: The Opportunity: The AVP, Member & Provider Service Delivery is accountable for end-to-end operational performance across client configuration and setup, workflow configuration, member enrollment, outbound correspondence, provider credentialing, and provider operations for a large, complex dental benefits administrator. This role owns strategy and execution for operational readiness and ongoing performance, partnering closely with Client Implementation, Product, IT, Compliance, Claims, Network Management, and Client Engagement to deliver consistent, reliable, and auditable outcomes.
Senior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Baltimore, MD$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Baltimore, MD$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Client Relationship Manager FlexTGClient Relationship ManagerBaltimore, MDThe CRM works closely with Sales, Service, Operations, Supply Chain, Billing, Contracts, Project Management, and Leadership to make sure client needs are understood, documented, prioritized, and driven to resolution. Experience in account management, customer success, managed services, technology services, office technology, document management, or another related client-facing role preferred.
Tax Intern, Core Tax Services - Summer 2027 (Columbia) BDO International LtdTax Intern, Core Tax Services - Summer 2027 (Columbia)Columbia, MD$40–$45 / hourThe Tax Intern, Core Tax Services will be responsible for utilizing their educational background as well as organizational skills in the service of firm''s client base through the preparation of returns and extensions under the supervision of more experienced Core Tax Services professionals. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.
Tax Intern, Core Tax Services - Winter 2027 (Baltimore) BDO USA PCTax Intern, Core Tax Services - Winter 2027 (Baltimore)Baltimore, MD$40–$45 / hourThe Tax Intern, Core Tax Services will be responsible for utilizing their educational background as well as organizational skills in the service of firm''s client base through the preparation of returns and extensions under the supervision of more experienced Core Tax Services professionals. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.
Tax Intern, Core Tax Services - Summer 2027 (Columbia) BDO USA PCTax Intern, Core Tax Services - Summer 2027 (Columbia)Columbia, MD$40–$45 / hourThe Tax Intern, Core Tax Services will be responsible for utilizing their educational background as well as organizational skills in the service of firm''s client base through the preparation of returns and extensions under the supervision of more experienced Core Tax Services professionals. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.
Lease End Services Clerk Pyramid, IncLease End Services ClerkOwings Mills, MDFull timeUtilizing approved methods/procedures to make customer contact Utilizing all collections tools available to maximize collections efforts Documenting all activities in a clear and concise manner Being knowledgeable and complying with all security and compliance procedures Effectively manage all inbound and outbound calls in an attempt to resolve customer's outstanding debt, issues and concerns This is a phone based position and requires someone to be comfortable on the phones and have previous phone based experience Strong written and verbal communication required Ability to work independently Attention to detail – A must. Will be handling high volume of auto finance contracts and vehicle information Key Requirements and Technology Experience: Ability to thrive in a compliance-based environment Ability to multitask and be flexible with a high volume of workloads Experience in an administrative, reporting or high volume production environment Financial, Banking, Contracts experience is highly preferred Ability to thrive in a compliance-based environment Ability to multitask and be flexible with a high volume of workloads Experience in an administrative, reporting or high volume production environment Financial, Banking, Contracts experience is highly preferred.
CW Lease End Services Clerk Pyramid, IncCW Lease End Services ClerkOwings Mills, MDFull timeJob ID: 18-12513 Key Requirements and Technology Experience: Effectively collect on excess wear and use and/or mileage charges on matured lease accounts while providing excellent customer service. Analyzing account characteristics and working with customers towards account resolution while providing best in class customer service.
Client Accounts Administrator - ET DLA Piper LLP (US)Client Accounts Administrator - ETWashington, DC$41.20–$62.78 / hourThe Client Accounts Administrator, working in collaboration with and in support of the firm's strategic initiatives, is expected to successfully manage the firm's top-tier billing portfolios based on defined support models to include highest volumes and fees for institutional, high-profile clients and attorneys. Works with a team of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined billing and client account services to attorneys of the firm.
Customer Experience Services Sr. Consultant SC StaffingCustomer Experience Services Sr. ConsultantFairfax, VirginiaDesired Skills and Experience: Proven experience working with Avaya CM implementation and service-related work, showcasing your comprehensive knowledge of Avaya's product portfolio. Responsibilities: Take overall responsibility for developing testing strategies and plans in collaboration with our esteemed client, cross-service teams, and third-party partners.
Billing and Customer Service Representative Sinclair IncBilling and Customer Service RepresentativeHunt Valley, MD$19.03–$22.39 / hourThe Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. This role is responsible for processing advertising invoices, resolving billing discrepancies, maintaining accurate account records, and assisting clients with questions related to broadcast schedules, contracts, and payments.
Landscaping Account Manager Level Green LandscapingLandscaping Account ManagerGlen Burnie, MD$60,000–$90,000 / yearLevel Green Landscaping offers a culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and the delivery of unrivaled client service, while acting as an industry leader in horticultural and environmental services. Are you interested in joining a fast-growing business that values employees' unique aspirations, encourages progressive practices, and offers the opportunity to deliver customized, exceptional client service?
Social Services Program Coordinator (6582) The Salvation Army USASocial Services Program Coordinator (6582)Annapolis, MDsupervises and participates in casework performed by program staff ensuring compliance with program policies and procedures; may assist in preparing/serving meals, prepares statistical reports, and administer the program's budget. This position is responsible for: Supervising, coordinating, and monitoring day-to-day operations of assigned social services programs such as family services, outreach, Christmas Programs, federal emergency management, etc.
Guest Services Attendant Legends GlobalGuest Services AttendantTysons, VirginiaThis job description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.
Financial Services Representative – State Farm Agent Team Member Chris Aguirre - State Farm AgentFinancial Services Representative – State Farm Agent Team MemberKensington, MDFull timeTo excel in this role, we are seeking candidates with the following qualifications: Sales Experience: Previous experience in sales or customer service is preferred, but we welcome individuals with a genuine passion for sales and a determination to succeed. Cross-Selling and Upselling: Identifying opportunities to offer additional State Farm products and financial services that benefit our customers.