Automotive Service Advisor/Writer Floyd MeGee Motor CompanyAutomotive Service Advisor/WriterDover, DEFull timeThey greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. . We are committed to serving all our customers’ sales and after-sales needs with an extensive network of over 2,500 dealerships nationwide.
Chef Manager AramarkChef ManagerEaston, MD$60,000–$75,000Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. It offers public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education and retail operations. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
NewSenior Tax Manager JobotSenior Tax ManagerCape Saint Claire, MD$110,000–$165,000 / yearThe practice supports a diverse client base with services that include individual and business tax compliance and planning, outsourced accounting and bookkeeping, payroll services, and advisory support for small and mid-sized businesses. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewTax Manager JobotTax ManagerCape Saint Claire, MD$100,000–$150,000 / yearThe practice supports a diverse client base with services that include individual and business tax compliance and planning, outsourced accounting and bookkeeping, payroll services, and advisory support for small and mid-sized businesses. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Public & Labor Lead Director, Client Services- Mid-Atlantic Region CVS Health CorpPublic & Labor Lead Director, Client Services- Mid-Atlantic RegionDover, DE$100,000–$231,540 / yearYou will lead the team of Account Management staff in servicing clients and brokers, while also coordinating and partnering with Account Executives, VPCMs and Directors of Sales and Service as we retain and grow our book of existing business. The Public & Labor Lead Director, Client Services is primarily responsible for the management of the team of Account Managers and Senior Account Managers for the Public Sector & Labor Mid-Atlantic team.
Remote Client Services Representative LjhorizonsRemote Client Services RepresentativeDover, DelawareRemoteLJ Horizons is a client-focused service organization dedicated to providing personalized support and coordination for individuals, couples, and families. You will assist with client communication, service updates, coordination, and ongoing support to help ensure a smooth and professional experience.
Fall 2026 Internship- Client Services, Baseball Wasserman Media Group LLC (London)Fall 2026 Internship- Client Services, BaseballAnnapolis, MDRemoteTHE·TEAM works with iconic sports and media figures across the world in every major sport, utilizing our extensive influence to maximize negotiations and create meaningful opportunities for our clients across teams, leagues, brands, content and live events. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.
Client Services Specialist All Financial FreedomClient Services SpecialistAnnapolis, MD$40,000–$75,000This position is designed for professionals seeking long-term career growth, increased responsibility, and leadership development within a structured organization. Explain financial concepts related to protection, accumulation, and long-term planning.
Work From Home - Client Services Associate AO Garcia AgencyWork From Home - Client Services AssociateDover, DelawareGlobal Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. 4. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life’s uncertainties with confidence.
Vice President, Client Onboarding & Operational Services The Emerald Recruiting GroupVice President, Client Onboarding & Operational ServicesDelawareYou’ll oversee all onboarding activities— KYC, BSA/AML, documentation, and account establishment —while driving efficiency, mitigating risk, and ensuring a seamless transition into ongoing relationship management. A leading commercial bank is seeking a Vice President, Client Onboarding & Operational Services to own and elevate the client experience from first introduction through account activation.
Community Animal Hospital - Client Service Representative Community Animal HospitalCommunity Animal Hospital - Client Service RepresentativeEaston, MarylandThis position supports the smooth operation of the hospital by managing client communications, maintaining accurate records, and assisting the veterinary team in providing outstanding patient care. Complete cash reconciliation, end-of-day financial tasks, and bank deposits while accurately processing payments and refunds, including transactions through Care Credit and credit card terminals.
Hoffman Animal Hospital - Client Service Representative VetEvolveHoffman Animal Hospital - Client Service RepresentativeAnnapolis, MarylandThis position supports the smooth operation of the hospital by managing client communications, maintaining accurate records, and assisting the veterinary team in providing outstanding patient care. Complete cash reconciliation, end-of-day financial tasks, and bank deposits while accurately processing payments and refunds, including transactions through Care Credit and credit card terminals.
Community Animal Hospital - Client Service Representative VetEvolveCommunity Animal Hospital - Client Service RepresentativeEaston, MarylandThis position supports the smooth operation of the hospital by managing client communications, maintaining accurate records, and assisting the veterinary team in providing outstanding patient care. Complete cash reconciliation, end-of-day financial tasks, and bank deposits while accurately processing payments and refunds, including transactions through Care Credit and credit card terminals.
Client Service Specialist I Hydrasearch Co LLCClient Service Specialist IStevensville, MD$21–$26 / hourTo that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. You will manage the lifecycle of client interactions, from initial inquiry and technical quoting to order fulfillment and post-delivery support.
Hoffman Animal Hospital - Client Service Representative Hoffman Animal HospitalHoffman Animal Hospital - Client Service RepresentativeAnnapolis, MarylandOur Medical Director Dr. Carrie Muller launched her "Message to Garcia" program which provides free veterinary care to veteran support dogs, and is highly engaged with the VetEvolve new graduate Support from the Start mentorship program, making her an excellent mentor to new graduates. This position supports the smooth operation of the hospital by managing client communications, maintaining accurate records, and assisting the veterinary team in providing outstanding patient care.
Client Service Specialist I Hydrasearch Company LLCClient Service Specialist IStevensville, MD$21–$26 / hourPart timeTo that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. You will manage the lifecycle of client interactions, from initial inquiry and technical quoting to order fulfillment and post-delivery support.
Client Service Specialist I Dixon Valve & Coupling CoClient Service Specialist IStevensville, MD$21–$26 / hourTo that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. You will manage the lifecycle of client interactions, from initial inquiry and technical quoting to order fulfillment and post-delivery support.
Associate, Client Service Aon PlcAssociate, Client ServiceAnnapolis, MD$50,000–$78,000 / yearWe provide a comprehensive platform that brings together wealth management, institutional consulting, business management, family office, and retirement plan advisory services - empowering clients to navigate complexity with clarity and confidence. Wealthspire Advisors LLC, Fiducient Advisors LLC, Wealthspire Retirement, LLC, dba Wealthspire Retirement Advisory, and certain other affiliates are separately registered investment advisers.
Associate, Client Service NFP CorpAssociate, Client ServiceAnnapolis, MD$50,000–$78,000 / yearWe provide a comprehensive platform that brings together wealth management, institutional consulting, business management, family office, and retirement plan advisory services - empowering clients to navigate complexity with clarity and confidence. Wealthspire Advisors LLC, Fiducient Advisors LLC, Wealthspire Retirement, LLC, dba Wealthspire Retirement Advisory, and certain other affiliates are separately registered investment advisers.
Client Service Representative - Floater (Jennifer Road) Atlantic Union Bankshares CorpClient Service Representative - Floater (Jennifer Road)Annapolis, MDPartner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management). The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Client Service Coordinator Banfield Pet HospitalClient Service CoordinatorAnnapolis, MD$16.16–$20.66 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Client Service Executive defi SOLUTIONSClient Service ExecutiveDover, DEPosition Purpose: As a Client Service Executive within the Managed Servicing business, you operate in a highly visible, client-facing role supporting some of the largest organizations in the financial services industry. Drive achievement of client-defined and internal service metrics across multiple product lines through effective budget management, forecasting, capacity planning, and workforce optimization.
Supervisor - Private Client Group (Personal Lines) Insurance Office of AmericaSupervisor - Private Client Group (Personal Lines)Annapolis, MDRemote$85,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. About the Role: The Private Client Group Supervisor is responsible for overseeing the daily operations of the Private Client Group team while maintaining a small book of business and ensuring exceptional client service.
Manager, Accounting Services SercoManager, Accounting ServicesAnnapolis, MDLead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
NewManaged Services Consultant - Sr Sprinklr IncManaged Services Consultant - SrDE$92,000–$153,000 / yearSprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands.
Private Client Advisor PCF Insurance ServicesPrivate Client AdvisorAnnapolis, MDRanked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.
Merchant Services Account Executive - Business Development The PNC Financial Services Group IncMerchant Services Account Executive - Business DevelopmentAnnapolis, MDPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. You will generate new opportunities through targeted outreach, referrals from Business Banking Relationship Managers (BBRMs), and effective use of CRM insights which position Merchant Services as a critical component of the client's broader financial strategy.
Client Manager External Hays CareersClient ManagerDover, DelawareWe have active employee resource groups which you can tap into from day one including the Pride Network, Black Excellence Network, WE Lead (for female leaders), and other employee resource groups supporting Veterans, Neurodiverse individuals, South Asians, and individuals interested in Sustainability. A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.
Remote Sales Consultant – Financial Services NexeraRemote Sales Consultant – Financial ServicesDover, DERemote$4,001–$6,300In this role, you will help families find the right financial protection coverage for their needs — working entirely by phone and Zoom from your home. Life and Health Insurance License required before start date — or demonstrated willingness to obtain quickly (exam prep resources provided).
Client Success Coordinator ComscoreClient Success CoordinatorDover, DERemote$60,000–$65,000 / yearWith a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. The Coordinator plays a critical role in supporting client deliverables while learning Comscore’s tools, data sets, and reporting processes to grow into progressively more client-facing responsibilities.
Senior Manager of Proposal Writing (US State & Local Health and Human Services) MaximusSenior Manager of Proposal Writing (US State & Local Health and Human Services)Dover, DERemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.
Family Offices Services Manager FinStrat ManagementFamily Offices Services ManagerAnnapolis, MDThis is a rare seat for a CFA who has managed real money, is fluent in multi-asset portfolio construction, and can simultaneously operate at the orchestration level — sitting above a roster of outside managers — and at the execution level, managing positions directly. Develop and maintain liquidity waterfall models under defined stress scenarios, incorporating LP lockups, directly held positions, real estate assumptions, and credit line availability.
Insurance and Financial Services Position - State Farm Agent Team Member Lindsay Dougherty - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberDover, DEAs an Insurance and Financial Services-State Farm Agent Team Member with Lindsay Dougherty-State Farm Office, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. ABOUT OUR AGENCY: I officially opened our agency on June 1, 2024, but my roots with State Farm run much deeper as I spent over 18 years working in another agent’s office before launching my own.
Work From Home - Client Support Manager Global Elite Empire ConsultantsWork From Home - Client Support ManagerMilford, DelawareAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Incentives include but not limited to: • No cold calling • Qualified lead program • Advancement based on performance • Weekly pay • Renewals • Mentorship and complete training • Industry leading tools and technology access • Work from home (web conference-based presentations) .
Senior Professional Services Consultant - Data Security Proofpoint IncSenior Professional Services Consultant - Data SecurityDE$123,200–$193,600 / yearCalifornia (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 102,300.00 - 160,820.00 USD. The ideal candidate has demonstrated ability to ensure successful service delivery and customer success, along with experience in third-party DLP solutions (Microsoft and Symantec) to support migrations to the Proofpoint Data Security Posture Platform.
Small Business Services - Health & Benefits Sales Agent Automatic Data Processing IncSmall Business Services - Health & Benefits Sales AgentMiddle River, MDYou will identify and sign new clients for ADP's affiliate insurance Agency Automatic Data Processing Insurance Agency Inc's group healthcare solutions, educating small business clients on the benefits of offering health coverage to their employees. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business.
Workers Compensation Claims Examiner | Dedicated Client | NY Jurisdiction Knowledge & NY Licensing Required Sedgwick Claims Management Services, Inc.Workers Compensation Claims Examiner | Dedicated Client | NY Jurisdiction Knowledge & NY Licensing RequiredDE$90,000–$95,000 / yearMental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. To analyze Lost-Time Workers Compensation claims on behalf of our valued clients to determine benefits due, while ensuring ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements.
Workers Compensation Claims Adjuster | NY Jurisdictional Knowledge & NY Licensing Required | Dedicated Public Entity Client & Capped Caseloads Sedgwick Claims Management Services, Inc.Workers Compensation Claims Adjuster | NY Jurisdictional Knowledge & NY Licensing Required | Dedicated Public Entity Client & Capped CaseloadsDERemote$80,000–$90,000 / yearPRIMARY PURPOSE OF THE ROLE To analyze New York Workers Compensation Lost-Time claims on behalf of our valued clients to determine benefits due, while ensuring ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Client Resolution & Clinical Specialist RXNTClient Resolution & Clinical SpecialistAnnapolis, MDRemote$21.60–$26.45 / hourThe Client Resolution & Clinical Specialist will provide excellent customer service by fielding incoming calls, emails, and chats and providing timely and quality responses back to the customer. Our Ideal Candidate Understands the importance of our work and shows empathy towards the customers and patients we support.
J.P. Morgan Wealth Management - Private Client Advisor - Dover and Middletown, DE JPMorgan Chase & CoJ.P. Morgan Wealth Management - Private Client Advisor - Dover and Middletown, DEDover, DEThis will be done with a consistent focus on relationship management, not portfolio management • Demonstrate a deep understanding of financial markets and sound business judgement • Exhibit unwavering integrity that points toward doing right by clients at every opportunity • Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments • Provide a holistic view of clients' needs and financial coaching beyond investments • Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want. At least 2 years in a Financial Advisor role or equivalent financial services experience Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners Demonated ability and commitment to goals-based planning and advice A valid and active Series 7 A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment.
Clinical Lead - Field-Based/Travelling In-Home Autism Services (LCSW, LMFT, LPCC, LMHC) Positive Development IncClinical Lead - Field-Based/Travelling In-Home Autism Services (LCSW, LMFT, LPCC, LMHC)Annapolis, MD$80,000–$100,000 / yearAbout The Role: As a Field-Based, Clinical Lead - you will travel across Annapolis and surrounding communities delivering hands-on supervision, coaching to Developmental Paraprofessionals (DPPs), and partnering with families to implement our innovative, developmental model (DRBI) in our client's homes. Complete all required clinical documentation, including assessments, treatment plans, supervision logs, and reauthorization reports, within required timeframes.
VP, Client Engagement PerkinElmer US LLCVP, Client EngagementAnnapolis, MD$200,000–$250,000 / yearMarket locations include but are not limited to: Boston, Philadelphia, DMV, Northern New Jersey, Chicago, Indianapolis, Columbus, St Louis, Kansas City, Raleigh-Durham, Houston, Dallas, Boulder, Portland, San Fransisco, San Diego, and Los Angeles. Experience Required: Education: Bachelor's Degree inLife Science, Engineering, orrelated discipline (OR a combinationofequivalent experience inCQVengineering, cGMPfacility start-up,project management and/or comparable military experience).
Financial Services Representative - Annapolis, MD FidelityFinancial Services Representative - Annapolis, MDAnnapolis, MarylandRemotePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center.
2026-27 NGP Consumer Services Outreach Specialist VISTA AmeriCorps2026-27 NGP Consumer Services Outreach Specialist VISTADover, DEThe NeighborGood Partners Consumer Services Outreach Specialist VISTA will build organizational capacity to expand access to financial capability programs, sustainable homeownership, and housing stability opportunities. The VISTA member will enhance outreach systems, partnerships, volunteer engagement, marketing, and sustainability efforts to increase long-term impact and service reach.
Project Manager - Professional Services MaximusProject Manager - Professional ServicesDover, DEFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Work with relational database management systems (MS SQL Server) and analytical processing systems; ensure data accuracy and validate all data collection methods used in reporting projects.
Social Services Program Coordinator (6582) The Salvation Army USASocial Services Program Coordinator (6582)Annapolis, MDsupervises and participates in casework performed by program staff ensuring compliance with program policies and procedures; may assist in preparing/serving meals, prepares statistical reports, and administer the program's budget. This position is responsible for: Supervising, coordinating, and monitoring day-to-day operations of assigned social services programs such as family services, outreach, Christmas Programs, federal emergency management, etc.
Security Officer Guest Services Allied UniversalSecurity Officer Guest ServicesDover, DEWhat You'll Do: Provide customer service to visitors, students, staff, and/or guests by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities from the front desk area. Monitor access to the location by greeting entrants, verifying identification and/or visitor information, maintaining front desk logs, and communicating with site contacts as needed.
Logistics Coordinator, Advanced Services Trinity LogisticsLogistics Coordinator, Advanced ServicesSeaford, DETo thrive here, you'll need a solid grasp of shipper, carrier, and broker processes, along with a keen understanding of various transportation modes and service levels. We are looking for a proactive go-getter with a collaborative spirit who can build meaningful relationships, manage processes effectively, and bring an analytical mindset to the table.
Registered Wealth Management Client Associate Bank of America CorpRegistered Wealth Management Client AssociateDover, DEOur Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Residential Services Advocate YWCA of Annapolis & Anne Arundel CountyResidential Services AdvocateArnold, MD$24–$28 / hourFull timeProvides support of residential needs within the safe house shelter;Responds to 24-hour hotline calls and conducts lethality assessments;Assists in completion of comprehensive safety plan; Provides hospital accompaniment to victims of domestic violence and sexual assault at the local hospital(s,) including on-call availability;Completes intake and orientation processes for residents utilizing the agency's electronic database; Completes victim follow-up outreach calls; Ensures all shelter spaces are prepared to receive guests; Utilizes 45-day Program and maintains appropriate (and detailed) case and service notes for each client; Maintains accurate and up-to-date data entry and statistical information for electronic files, grants and departmental reports; Develops and revises programmatic initiatives to best meet the needs of the clients being services;Takes an active role in maintaining and improving the appearance of the shelter, program materials, and any other outputs utilized by participants, staff, volunteers and other interested parties; Prepares Discharge Plan and Departure Information and conducts Exit Interviews at the time of transition for each client; Provides regular on-site shelter support; Attends staff meetings and trainings as scheduled. Timeliness in completing requirements of the position; Holds self and others accountable for quality work; Positive attitude and proactive (and respectfully direct) when addressing a misunderstanding; Ability to work independently with sound judgment; Comfortable and effective in presenting in front of groups; Aware (or takes initiative to become educated) in community resources; Commitment to the mission and vision of the YWCA of Annapolis and AA County; Proficient in Microsoft Office; Able to bend, to lift 40 Ibs, and to navigate stairs;Availability of a vehicle and a current driver's license.