Unlike the Systems & Security Support Associate, which focuses on direct technical support and operational security activities, and the NextGen Support Specialist, which focuses on Electronic Health Record (EHR) administration and optimization, the IT / Technology Support Manager provides departmental leadership, strategic oversight, project coordination, staff supervision, vendor management, budgeting support, and technology governance for the organization. This position provides leadership for the organization's technology support functions, supervises technology support staff, coordinates activities with the Managed Service Provider (MSP), and ensures the reliable, secure, and efficient operation of information systems that support patient care and business operations.