We're one of the nation's leading marine defense contractors because of the highly trained and dedicated teams that provide reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard. Metrics and Key Performance Indicators (KPIs): Establish and track KPIs to measure project success, including EAC (Estimate at Completion) accuracy, on-time delivery (OTD), customer satisfaction (VOC), budget adherence, and profit margins.