Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews Qualifications At least 3 years General Manager experience in an upscale / fine dining establishment Additional experience in Regional or multi-unit management is preferred Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction Strong understanding of cost and labor systems that lead to restaurant profitability Strong communication and leadership skills combined with advanced computer and math skills Stable and progressive work history; Strong work ethic EOE Pay Range USD $95,000.00 - USD $110,000.00 /Yr. Nestled inside the historic Sentinel Hotel, it delights guests with expertly prepared steaks, fresh Northwest seafood, craft cocktails, and a warm, bustling atmosphere that has made it a favorite gathering spot for locals and visitors alike since 1994.