In addition, you'll provide exceptional customer service during every interaction with patients, families, visitors, and Beacon Medical Group associates by communicating with empathy, professionalism, and clarity regarding authorization requirements and the next steps in the patient's care journey. Headquartered in South Bend, Indiana, as a not-for-profit, community-governed health system, Beacon Health System provides care to more than 4,000 patients each day in northern Indiana and southern Michigan.