Creation, maintenance and ongoing evolution of systems and processes necessary to create best practice metrics including A/R days, DNFB days, CFB days, aged A/R over 90 days, payer denial rates and write‑offs, point of service collections, bad debt recoveries, self‑pay yield, charge lag time, credit balance days and cost to collect. Directing the activities and systems related to the departments under the Revenue Cycle umbrella: patient financial services, hospital and professional services, hospital/facility‑based patient access, financial counseling, revenue integrity, clinical documentation, coding and compliance, including benchmarking and education, health information services.