Azure Active Directory (AD), Computer Technical Support, Customer Service, Desktop Application Support, Hardware Support, IT Networking, Microsoft Copilot, Microsoft Intune, Microsoft Office, Microsoft Teams, Microsoft Windows, Office Applications, Remote Desktop Support Education & Experience: Provide advanced technical support for desktop and laptop systems, Microsoft 365 applications, Teams, Outlook, OneDrive, VPN connectivity, multifactor authentication (MFA), printers, peripherals, mobile devices, and common business applications.