Commercial Collections Specialist Bounce AICommercial Collections SpecialistRochester, NY$22–$26 / hourAbout Us: We are looking for a Commercial Collector who can negotiate directly with business owners, controllers, and accounts payable contacts to resolve past-due commercial accounts — while maintaining professionalism and protecting the underlying business relationship. Bounce AI is a fintech startup transforming how businesses recover outstanding receivables, leveraging machine learning, automation, and deep personalization tailored to each account's financial situation.
Collections Specialist Drb-40Collections SpecialistWest Seneca, New YorkThis is not a traditional 'high-pressure collections' role - we focus on problem-solving, respectful communication, and realistic solutions for customers. DRB-40, LLC is expanding our team and looking for motivated individuals to help customers resolve outstanding accounts with professionalism and empathy.
Collections Specialist III M&T Bank CorpCollections Specialist IIINY$20.55–$34.25 / hourPrimary Responsibilities: Initiate contact with consumer borrowers that are in the mid to late stages of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions such as: Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages, or Extensions. Education and Experience Required: A combined minimum of 3 years' higher education and/or work experience including a minimum of 1 year experience in customer service, customer-facing, collections, call center or sales.
Grow Your Banking Career in Our Collections Team Five Star BankGrow Your Banking Career in Our Collections TeamRochester, NYConsumer Loan Workout Specialist: Consumer Loan Workout Specialists work with customers experiencing financial hardship to develop sustainable, long-term solutions for distressed consumer loan accounts. Collections Opportunities May Include: Collections Adjuster: Collections Adjusters serve as a primary point of contact for customers with delinquent accounts, managing both inbound and outbound communications.
Senior Collections Specialist - Consumer Default Servicing M&T Bank CorpSenior Collections Specialist - Consumer Default ServicingNY$22.61–$37.67 / hourOverview: Manage complex accounts with the following areas of specialization: Foreclosure, Bankruptcy, REO/Property Preservation, Repossession, Remarketing, Legal Liaison, Recovery or Post Charge Off Collections. Education and Experience Required: A combined minimum of 4 years' higher education and/or work experience including a minimum of 2 years' experience in customer service, customer-facing, collections, call center or sales.
Collections Specialist A/R MothershipCollections Specialist A/RRochester, New YorkLearn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and work, and help you develop and grow, enable you with cutting-edge intuitive technology, and so much more! Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and jobs, help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!
Collections Specialist MothershipCollections SpecialistRochester, New YorkLearn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and work, and help you develop and grow, enable you with cutting-edge intuitive technology, and so much more! Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and jobs, help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!
Collections Specialist TruNorth Resolution Group LLCCollections SpecialistWilliamsville, NYFull timeSuccess in this role requires a balance of persistence, professionalism, and empathy, along with the ability to navigate sensitive financial conversations while maintaining positive relationships. As a Debt Collection Specialist, you will manage a portfolio of delinquent accounts, working directly with clients to resolve outstanding balances.
Collections Specialist I M&T Bank CorpCollections Specialist INY$18–$28.31 / hourPrimary Responsibilities: Initiate contact with consumer borrowers that are in the early stage of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions such as: Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages, or Extensions. Responsible for working with customers with past due accounts to arrange for payment alternatives to resolve delinquency, which reduces risk and maintains the customer relationship.
Collections Billing Associate KPH Healthcare ServicesCollections Billing AssociateRochester, New York$18–$22 / hourFull timeCustomer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately. Overview: Scope of Responsibilities : The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances.
Experienced Collections Point Caller TruNorth Resolution Group LLCExperienced Collections Point CallerWilliamsville, NYFull timeThe ideal candidate will have a strong background in third-party collections and be skilled in skip tracing, handling high volume outbound calls, and have a command of the English language. TruNorth Resolution Group is seeking an experienced collections point caller to join our professional recovery team.
Experienced Collections Specialist TruNorth Resolution Group LLCExperienced Collections SpecialistWilliamsville, NYFull timeIn this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Collections Representative IV University of RochesterCollections Representative IVRochester, NY$20.99–$28.34 / hourIndependently determines the most effective method to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue collection from complex claims, high dollar claims, and specialized services. Prepares information for and attends meeting with third-party insurance representatives on claims and systems issues for scheduled in-person meetings and phone conferences regarding complex high dollar claims.
Business & Commercial Collections Specialist I M&T Bank CorpBusiness & Commercial Collections Specialist INY$20.55–$34.25 / hourEducation and Experience Required: A combined 3 years' higher education and/or work experience with a minimum of 1 year collection experience or customer services/sales experience. Overview: Responsible for managing an assigned customer base of delinquent loans, mitigating loss situations and reducing nonaccrual and loss population to M&T Bank.
Collections Billing Associate Health DirectCollections Billing AssociateRochester, New York$18–$22 / hourFull timeCustomer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately. Overview: Scope of Responsibilities : The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances.
Senior Collections Associate Liberty Solutions IncSenior Collections AssociateOrchard Park, NYFull timeLiberty Solutions has a client in need of a Senior Collections Associate who will be responsible for timely resolution of patient accounts. Experience in using commonly used electronic health records and healthcare revenue cycle financial management systems.
Collections - Office Manager TruNorth Resolution Group LLCCollections - Office ManagerWilliamsville, NYFull timeThe ideal candidate is a confident leader who can effectively coach employees, resolve complex situations, and make sound decisions while balancing the needs of consumers, clients, and the company. This leadership position is responsible for supporting Collectors and Point Callers (PCs), maintaining productivity, ensuring compliance with company policies and client requirements, and fostering a positive, professional work environment.
Collections Customer Service Representative Staffmark Group LlcCollections Customer Service Representativegeneseo, NY$21.48–$22.68 / hourpointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(-scroll-root-safe-area-inset-bottom,0px)+var(-thread-response-height))] scroll-mt-(-sticky-padding-top)" dir="auto" data-turn-id="008cf0be-a176-487c-9363-3577b37cf752″ data-turn-id-container="008cf0be-a176-487c-9363-3577b37cf752″ data-testid="conversation-turn-673″ data-turn="user"> Requirements *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(-scroll-root-safe-area-inset-bottom,0px)+var(-thread-response-height))] scroll-mt-[calc(var(-header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id="request-6a15ca58-6444-83ea-aab6-b795b5ccf3a0-22″ data-turn-id-container="request-6a15ca58-6444-83ea-aab6-b795b5ccf3a0-22″ data-testid="conversation-turn-674″ data-turn="assistant">. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners.
Consumer Care Representative (Collections Specialist/Customer Service) Coast Professional, Inc.Consumer Care Representative (Collections Specialist/Customer Service)Geneseo, NY$17.20–$17.75 / hourPart timeThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Consumer Care Representative (Collections Specialist/Customer Service) Coast ProfessionalConsumer Care Representative (Collections Specialist/Customer Service)Geneseo, New York$17.20–$17.75 / hourThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.