NewConsumer Collections Specialist Five Star Bank - CaliforniaConsumer Collections SpecialistRochester, NY$200–$250Educate borrowers on the resolution process provide assistance and alternatives, fully describe and detail eligibility for relief options: Extensions/deferments, government established relief programs, charitable organizations, and debt counseling agencies. This position will work with borrowers in providing financial counseling and to implement structured repayment plans to bring the borrower's loan status to current and to encourage a future banking relationship.
Grow Your Banking Career in Our Collections Team Five Star BankGrow Your Banking Career in Our Collections TeamNYConsumer Loan Workout Specialist: Consumer Loan Workout Specialists work with customers experiencing financial hardship to develop sustainable, long-term solutions for distressed consumer loan accounts. Collections Opportunities May Include: Collections Adjuster: Collections Adjusters serve as a primary point of contact for customers with delinquent accounts, managing both inbound and outbound communications.
Collections Specialist TruNorth Resolution Group LLCCollections SpecialistWilliamsville, NYSuccess in this role requires a balance of persistence, professionalism, and empathy, along with the ability to navigate sensitive financial conversations while maintaining positive relationships. As a Debt Collection Specialist, you will manage a portfolio of delinquent accounts, working directly with clients to resolve outstanding balances.
Experienced Collections Point Caller TruNorth Resolution Group LLCExperienced Collections Point CallerWilliamsville, NYThe ideal candidate will have a strong background in third-party collections and be skilled in skip tracing, handling high volume outbound calls, and have a command of the English language. TruNorth Resolution Group is seeking an experienced collections point caller to join our professional recovery team.
Collections Specialist Cawley & Bergmann, LLCCollections SpecialistCheektowaga, NY$18–$20 / hourFull timeWe work with major financial institutions and utilize industry-leading technology including Latitude by Genesys, LiveVox, digital collection tools, and advanced business intelligence systems. Whether you have experience in collections, sales, customer service, retail, banking, hospitality, or call centers - we provide the training and tools needed to succeed.
Experienced Collections Specialist TruNorth Resolution Group LLCExperienced Collections SpecialistWilliamsville, NYIn this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Bankruptcy Collections Specialist III M&T Bank CorpBankruptcy Collections Specialist IIINY$20.55–$34.25 / hourPrimary Responsibilities: Initiate contact with consumer borrowers that are in the mid to late stages of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions such as: Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages, or Extensions. Education and Experience Required: A combined minimum of 3 years' higher education and/or work experience including a minimum of 1 year experience in customer service, customer-facing, collections, call center or sales.
Collections Specialist I M&T Bank CorpCollections Specialist INY$18–$28.31 / hourPrimary Responsibilities: Initiate contact with consumer borrowers that are in the early stage of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions such as: Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages, or Extensions. Responsible for working with customers with past due accounts to arrange for payment alternatives to resolve delinquency, which reduces risk and maintains the customer relationship.
Consumer Care Representative (Collections Specialist/Customer Service) Coast ProfessionalConsumer Care Representative (Collections Specialist/Customer Service)Geneseo, New York$17.25–$17.75 / hourThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Business & Commercial Collections Specialist I M&T Bank CorpBusiness & Commercial Collections Specialist INY$20.55–$34.25 / hourEducation and Experience Required: A combined 3 years' higher education and/or work experience with a minimum of 1 year collection experience or customer services/sales experience. Overview: Responsible for managing an assigned customer base of delinquent loans, mitigating loss situations and reducing nonaccrual and loss population to M&T Bank.
Collections Representative IV University of RochesterCollections Representative IVRochester, NY$20.99–$28.34 / hourIndependently determines the most effective method to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue collection from complex claims, high dollar claims, and specialized services. Prepares information for and attends meeting with third-party insurance representatives on claims and systems issues for scheduled in-person meetings and phone conferences regarding complex high dollar claims.
Consumer Care Representative (Collections Specialist/Customer Service) Coast Professional, Inc.Consumer Care Representative (Collections Specialist/Customer Service)Geneseo, NY$17.25–$17.75 / hourPart timeThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Collections Customer Service Representative Staffmark Group LlcCollections Customer Service RepresentativeNY$17.20–$17.75 / hourBy applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Self-Pay Collection Rep University of RochesterSelf-Pay Collection RepRochester, NY2 years of hospital patient accounting or consumer collections experience, or certification obtained from a nationally accredited billing program (i.e., Certified Medical Billing Specialist CMBS, Certified Medical Records Technician CMRT, Certified Medical Reimbursement Specialist CMRS); or an equivalent combination of education and experience. Acts as a collection agency liaison to make certain accounts are following the self-pay cycle, terms of contract are being adhered to and service levels are being met which includes but is not limited to: • Monitors collection agency referrals/assignments and return files.
Insurance Collection Rep III University of RochesterInsurance Collection Rep IIIRochester, NY$20.34–$28.51 / hourThe University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Collection Point Caller TruNorth Resolution Group LLCCollection Point CallerWilliamsville, NYThis position plays a key role in initiating consumer contact and supporting our collections team. We are seeking a motivated and professional Collection Point Caller to generate inbound calls for our office.
Collection Specialist TruNorth Resolution Group LLCCollection SpecialistWilliamsville, NYThis role focuses on communicating with consumers, negotiating payment arrangements, and resolving accounts while maintaining compliance and professionalism on every interaction. We are seeking a motivated and professional Collections Specialist to join our team.
Self-Pay Collection Rep II University of RochesterSelf-Pay Collection Rep IIRochester, NY$18.71–$25.27 / hourReviews reports of unbilled cash claims, self-pay plans not final billed, hold bill worklists, statement edits, credit balances, self-pay greater than $10,000, faith-based reports, and budget plans. Completes follow up, including initiating insurance billing, explaining the balances shown on a patient statement and the processes for further review, advising callers about payments options, and working with other areas to determine accuracy of balances shown.
Senior Resolution Expert- Collection Specialist Bounce AISenior Resolution Expert- Collection SpecialistRochester, NY$23–$26 / hourThey set the tone on the floor, step in on difficult calls or talk-offs when a Manager is unavailable, and coach newer Resolution Experts to help them catch issues early. Bounce AI is a fintech startup transforming how people pay off debt, leveraging machine learning, automation, and deep personalization tailored to borrowers’ financial situations.
Collection Agent Mandarich Law GroupCollection AgentNYWhat Youll Do: • Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. Competitive Hourly Salary Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses - TAX TIME IS HERE!
Blood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServiceNYAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
Data Collection Representative Retail Data LLCData Collection RepresentativeNYWillingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
Part-Time Doorstep Trash Collection Specialist - Nights Valet Living LLCPart-Time Doorstep Trash Collection Specialist - NightsNYWe're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. Each service night, you'll keep a simple but important promise to residents: Collect bagged trash and cardboard recycling from their doorsteps so it's gone by morning.
Field Collection Specialist Retail Data LLCField Collection SpecialistNYWillingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
Accounting Operations Supervisor Cirona LabsAccounting Operations SupervisorRochester, NY$65,000–$85,000 / yearFull timeOwn day-to-day collections efforts, including outreach, follow-ups, and escalations - Monitor AR aging and drive reduction in past-due balances - Partner with internal teams to resolve billing disputes and payment issues - Support credit reviews and customer account setup processes - Identify opportunities to improve collections effectiveness and cash flow. - Support daily Accounts Receivable and Accounts Payable processes - Ensure accuracy in billing, cash application, and vendor invoice processing - Review and resolve discrepancies across customer and vendor accounts - Monitor processing timelines and ensure timely completion of tasks.
Commercial Resolution Expert Bounce AICommercial Resolution ExpertRochester, NY$22–$26 / hourAbout Us: We are looking for a Commercial Collector who can negotiate directly with business owners, controllers, and accounts payable contacts to resolve past-due commercial accounts — while maintaining professionalism and protecting the underlying business relationship. Bounce AI is a fintech startup transforming how businesses recover outstanding receivables, leveraging machine learning, automation, and deep personalization tailored to each account's financial situation.
Loan Recovery Specialist Five Star BankLoan Recovery SpecialistRochester, NYCompetencies: Knowledge of all Consumer loan products: Installment, Lines of Credit, Residential Loans, Home Equity Lines and Loans, Second Mortgage Loans, Government Guaranteed Loans, and BBU and SBA Guaranteed loans. Develop and implement workout strategies and plans for in-house recovery of losses; analyze best practice and best courses of action for the maximum recovery through: referral to attorneys, credit collection agencies, and other 3rd parties.
Consumer Care Representative Coast ProfessionalConsumer Care RepresentativePerry, New YorkThe Consumer Care Representative may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Supervisor, Credit- Advance Partners Paychex IncSupervisor, Credit- Advance PartnersNY$57,200–$89,900 / yearAs Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. Advance Partners, a Paychex-backed financial services firm founded in 1998 and based in Cleveland, OH, empowers staffing agencies with payroll funding, invoice factoring, back office support, and strategic services.
NewLoan Recovery Specialist Tompkins Financial CorpLoan Recovery SpecialistBatavia, NY$27–$32 / hourThis role coordinates with borrowers, internal partners, attorneys, agencies, vendors, investors, and other stakeholders to review borrower information and credit disputes, evaluate workout options, monitor repayment plans, forbearance plans, loan modifications, bankruptcies and collateral, execute repossessions, short sales, deed-in-lieu agreements, foreclosures OREO-related activities. The Loan Recovery Specialist supports centralized recovery functions by driving borrower resolution strategies, loss mitigation, foreclosure prevention, and asset protection activities while helping minimize financial losses to the organization.
Consumer Care Representative Coast Professional, Inc.Consumer Care RepresentativePerry, NYPart timeThe Consumer Care Representative may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Senior Accountant (CPA) Selective Staffing SolutionsSenior Accountant (CPA)Clarence, NY$90,000–$135,000 / yearIn this full-time, salaried role, you will be involved in key financial operations, including general ledger maintenance, nationwide tax compliance, year-end financial preparation, regular internal reporting, and the management of internal controls. Senior Accountant (CPA Required) Location: Clarence, New York (In-Office) Salary Range: $90, 000 –$135, 000 depending on experience.
New[Entry Level] Business Banking Operations Associate (Loan Workout Support) - Hybrid M&T Bank Corp[Entry Level] Business Banking Operations Associate (Loan Workout Support) - HybridNY$18.68–$31.14 / hourActing as a key operational partner to Collections, Workout Officers, Portfolio Analysts, and Legal Liaisons, you'll help ensure accounts are transferred, maintained, and managed accurately throughout the workout process. Overview: As a Business Banking Operations Associate, you will play a critical behind-the-scenes role in supporting business customers whose accounts have entered default and require specialized management.
Point Callers TruNorth Resolution Group LLCPoint CallersWilliamsville, NYAs a Point Caller, you will be responsible for initiating contact with individuals tied to delinquent accounts, verifying and updating contact information, and performing skip tracing to locate debtors. This role is heavily focused on productivity, accuracy, and thorough documentation, ensuring accounts are properly prepared for Collections Specialists.
Customer Service Representative Staffmark Group LlcCustomer Service RepresentativeNYThe Customer Support Specialist may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. In this role the position follows detailed instructions and procedures to contact employers, health care professionals, corrections/prisons officials, state and county records departments, debtors, and/or other third parties by telephone and/orin writing to request, gather, and file necessary account information.
Debt Collector Everest Receivable ServicesDebt CollectorGetzville, NY$17–$25 / hourSmall team — you're not a number here Stable clients and fresh accounts People who've been here 5+ years — because it's worth staying. And if you're good at it — it pays better than most office jobs in Buffalo.
Premium Insurance Auditor ARMStrong Insurance ServicesPremium Insurance AuditorBatavia, NYFull timePremiumAuditor #InsuranceAuditor #InsuranceJobs #WorkersComp #WorkersCompensation #CommercialInsurance #InsuranceIndustry #RiskManagement #RiskAssessment #PremiumAudit #InsuranceCareers #InsuranceProfessionals #Underwriting #PolicyCompliance #AuditProfessionals #Oakfield #Stafford #LeRoy #BethanyCenter #Alexander. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
Construction Observers - Central and Western New York State MRB GroupConstruction Observers - Central and Western New York StateRochester, New YorkProjects may include: water distribution systems, sewer collections systems, water/wastewater facilities and pump stations, road and drainage improvements and new/existing building facilities. We are seeking qualified Construction Observers to observe and verify the construction phase of various infrastructure projects.
Construction Observer - Geneva, NY MRB GroupConstruction Observer - Geneva, NYRochester, New YorkProjects may include: water distribution systems, sewer collections systems, water/wastewater facilities and pump stations, road and drainage improvements and new/existing building facilities. We are seeking a qualified Construction Observer to observe and verify the construction phase of various infrastructure projects in Geneva, NY.
Administrative Assistant (Assisted Living) DePaulAdministrative Assistant (Assisted Living)Cheektowaga, New York$18–$18.30 / hourFull timeWork Environment: Well lighted, air-conditioned / heated environment; may be exposed to residents with communicable diseases or confused residents. 3. Assists with receivables and banking functions, including but not limited to resident spending, petty cash, and.
Accounts Receivable Specialist ScreenvisionAccounts Receivable SpecialistRochester, NY$35,000–$45,000 / yearScreenvision Media is a premier cinema, video, and media organization that curates powerful and uncluttered storytelling for brands, exhibitors, and audiences at movie theatres nationwide. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level.
Repo Coordinator II M&T Bank CorpRepo Coordinator IINY$20.55–$34.25 / hourOverview: Help to mitigate losses by coordinating the repossession of delinquent collateralized consumer bank auto & recreational vehicle loans (e.g., boats, RV's, motorcycles). Research value of collateral in order to provide information to Remarketing Team to determine the cost and benefit of repossession activity.
Sales Representative (Food Service)- Dunkirk Palmer Food Services IncSales Representative (Food Service)- DunkirkWest Seneca, NY$65,000–$100,000 / yearWorks with the District Sales Manager to plan weekly activity so that the "core" accounts are maintained properly; the agreed "target" accounts are fully penetrated using a broad-line category management approach; and an ongoing "prospect" list is built up. Roles and Responsibilities: Executes the Account Management Program including sales planning, controls and sales reports consisting of: Weekly business development plan and updates for District Sales Manager.
Sales Representative (Food Service) Palmer Food Services IncSales Representative (Food Service)West Seneca, NY$65,000–$100,000 / yearWorks with the District Sales Manager to plan weekly activity so that the "core" accounts are maintained properly; the agreed "target" accounts are fully penetrated using a broad-line category management approach; and an ongoing "prospect" list is built up. Roles and Responsibilities: Executes the Account Management Program including sales planning, controls and sales reports consisting of: Weekly business development plan and updates for District Sales Manager.
Accounts Receivable Specialist Screenvision MediaAccounts Receivable SpecialistRochester, NY$35,000–$45,000 / yearScreenvision Media is a premier cinema, video, and media organization that curates powerful and uncluttered storytelling for brands, exhibitors, and audiences at movie theatres nationwide. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level.
Automotive Floorplan Territory Manager Hankey Group ExternalAutomotive Floorplan Territory ManagerRochester, New YorkResponsibilities include but not limited to signing dealerships, driving sales, ensuring excellent servicing of accounts, and effectively managing associated risks. Company Overview: About Westlake Floorplan Company Westlake Floorplan Company was established in 2013 as a division of Westlake Financial Services – the leading lender for independent and franchise dealerships.
Inside Sales Representative PLATFORM FUNDING LLCInside Sales RepresentativeGetzville, NYHelpful experience: Mortgage Banking, Credit Card Processing, Telesales, Sales Executives, Telemarketing, Inside Sales, Debt Relief, Customer Service, Merchant Cash Advance (MCA), Credit Card Processing, Card Services, Collections, Stocks, Debt Consolidation, Energy, Business Lending, etc, Appointment Setter, Field Sales, Business to Business (b2b) and B2C marketing/ Telesales. If you've just graduated or have 10 years’ experience in sales; it doesn't matter to us; just be driven, dedicate and commission driven like any good salesperson and you will be successful.
Dealership Accountant II Lithia Motors IncDealership Accountant IIOrchard Park, NY$25–$30 / hourWe're looking for an experienced dealership accountant who is eager to grow their career, partner with leadership and accounting management, and play a key role in driving dealership success. Accurately process and record dealership transactions, including vehicle purchases, dealer trades, wholesale transactions, and deal postings.
Account Representative Firstsource Solutions LtdAccount RepresentativeEast Amherst, NYFirstsource Advantage is seeking motivated and customer-focused individuals to join our team as Account Representatives (Collections). What Youll Do: Engage with customers to understand their financial situations and recommend appropriate payment solutions.
Sales Account Professional Mariner Finance LLCSales Account ProfessionalRochester, NY$19.44–$31.11 / hourAt Mariner Finance, our branch teams work directly with customers to understand their financial needs, present lending solutions, manage account relationships, and contribute to the success of the business. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear.