NewWorkers' Compensation Lien Representative / Collections Specialist Casa de la FamiliaWorkers' Compensation Lien Representative / Collections SpecialistLos Angeles, CAFull timeThis position focuses on maximizing reimbursement for psychological services provided through the California Workers' Compensation system by managing liens, following accounts through the litigation process, and communicating with insurance carriers, attorneys, hearing representatives, and the Workers' Compensation Appeals Board (WCAB). The ideal candidate has experience with California workers' compensation collections, understands the lien process, and can independently manage a large caseload while meeting deadlines.
NewCredit and Collections Specialist Vaco LLCCredit and Collections SpecialistSanta Ana, CA$28–$29Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSr. Accounts Receivable & Collections Specialist Vaco LLCSr. Accounts Receivable & Collections SpecialistRancho Santa Margarita, CA$28–$32Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCollections Specialist Vaco LLCCollections SpecialistSanta Ana, CA$32–$34Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCredit and Collections Analyst Air Treatment CorporationCredit and Collections AnalystBrea, CA$60,000–$70,000 / yearThe Credit & Collections Analyst requires a proactive individual who understands the payment behaviors typical to trades, has working knowledge of construction-related legal tools (e.g., lien and bond claims), and thrives in a project-driven environment. Initiate and manage collection efforts on delinquent balances via phone and email communication with customers, General Contractors, and Accounts Payable departments.
NewArea Property Manager ( Residential ) JobotArea Property Manager ( Residential )Los Angeles, CA$65,000–$70,000 / yearFor a high-performing manager, the bonus structure adds substantial earning potential: Leasing & Renewal Incentives (Paid Monthly): Earn $175 per new lease and $350 for every 12-month lease renewal completed. The Area Manager is a "boots-on-the-ground," multi-site Property Manager responsible for the daily operational success, leasing, and physical upkeep of a local cluster of 3 to 6 small buildings, totaling approximately 150 to 200 units.
NewAccounting Manager JobotAccounting ManagerHawthorne, CA$55–$75 / hourManage the accuracy and productivity of day-to-day activities of accounts payable, cash disbursements, invoicing/billing, customer credits and collections, payroll, perpetual inventory integrity, fixed asset records, general & entity accounting, cost accounting, and Human Resources. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewAccounts Receivable Specialist (Contract) Vaco LLCAccounts Receivable Specialist (Contract)Los Angeles, CA$30–$35Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
NewSenior Accounts Receivable Specialist Vaco LLCSenior Accounts Receivable SpecialistRancho Santa Margarita, CA$28–$32Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAccounts Receivable Vaco LLCAccounts ReceivableIrvine, CA$25–$30Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Accounts Receivable Manager Way Forward ConsultingAccounts Receivable ManagerSanta Ana, CA$30–$32 / hourContractorPerform any ad hoc projects as assigned by management, independently leading cross functional teams by proactively engaging other departments and personnel as required. Top Skills: SAP - Attention to detail and critical thinking, Ability to apply accounting and mathematical principles to work as needed, Excellent customer service skills.
NewAccounts Receivable Specialist Vaco LLCAccounts Receivable SpecialistIrvine, CA$28–$32Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAccounts Receivable Manager Vaco LLCAccounts Receivable ManagerLos Angeles, CA$100,000–$120,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
NewCustomer Service Representative RencataCustomer Service RepresentativeIrvine, CAFull timeYou will also support the Collections Supervisor by coordinating collection efforts with loan servicers and third-party collection agencies while ensuring all collection activities comply with applicable regulatory requirements. In this role, you will be responsible for managing cash collections related to institutional and private loans, payment plans, and past-due inactive student accounts.
Tax Manager, Digital Assets bdo consultingTax Manager, Digital AssetsLos Angeles, CA$112,000–$165,000 / yearThe Digital Assets Tax Manager assists in providing tax compliance & consulting services to the following clients: Lab companies doing protocol launches NFT creators, stablecoins, infrastructure companies that do mining and staking, exchanges, fintech companies, and corporations engaging with crypto/blockchain solutions. Blockchain and Cryptocurrency industry experience supporting lab companies, NFT creators, stablecoins, infrastructure companies that do mining and staking, exchanges, fintech companies, and corporations engaging with crypto/blockchain solutions, preferred.
NewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNBellflower, CA$71,000–$166,000 / yearAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
NewAccounts Receivable Specialist Advantex Professional ServicesAccounts Receivable SpecialistRedondo Beach, CAThis is an excellent opportunity for an AR professional who enjoys solving problems, improving processes, and making a direct impact on cash flow and customer relationships. We are excited to partner with a growing organization seeking an experienced Accounts Receivable Specialist to support a dynamic third-party logistics business unit.
Manager, Revenue Accounting - Remote MotiveManager, Revenue Accounting - RemoteLos Angeles, CARemote$94,000–$143,000 / yearMotive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Conduct technical accounting research in collaboration with the Revenue Accounting Senior Manager, ensure appropriate solutions are implemented with process documentation, and as needed document conclusions in accounting policy format.
NewCredit Collections Coordinator MM InternationalCredit Collections CoordinatorEl Segundo, CA$35The ideal candidate will proactively manage outstanding receivables, resolve billing disputes, reconcile accounts, and collaborate with internal and external stakeholders to ensure timely payment collections. Job Summary The Credit Collections Coordinator is responsible for maximizing cash collections while minimizing bad debt by managing a portfolio of customer accounts.
Credit & Collections Specialist Sierra Forest ProductsCredit & Collections SpecialistTustin, CA$75,000–$85,000Daily cash application of payments performed timely and accurately and overpayments/short-payments or any discrepancies are investigated and resolved promptly. At Sierra Forest Products, we’re more than a leading North American distributor of specialty wood products—we’re a team committed to professionalism, care, and creating spaces that enhance lives and the health of the planet.
NewCredit Collections Coordinator (Hybrid) Dentons US LLPCredit Collections Coordinator (Hybrid)Los Angeles, CA$70,000–$88,000 / yearThe ideal candidate will have over 2 years of credit and collections experience, preferably in a law firm, and be detail-oriented with strong analytical skills. Responsibilities include handling collections, maintaining client communications, and generating related reports.
Credit & Collections Administrative Assistant Ultimate Staffing ServicesCredit & Collections Administrative AssistantGlendale, California$22–$27 / hourThis temporary role is primarily administrative and requires strong organizational skills, attention to detail, and prior experience within the finance or banking industry, preferably in collections or recovery. The Credit & Collection Administrative Assistant will support the credit and collections team within a large banking environment.
NewCredit Collections Coordinator Platinum Resource GroupCredit Collections CoordinatorEl Segundo, CAKEY RESPONSIBILITIES Responsible and accountable for a portfolio of customer accounts by collecting on outstanding receivables; minimize bad debt or write off by ensuring accounts are handled timely, appropriately, and per company policy. Provides customer service regarding collection issues and disputes, customer refunds, maintenance of accounts for adjustments, account reconciliation, order holds and releases, and credit line increase needs.
Credit Collections Analyst Temp Ultimate Staffing ServicesCredit Collections Analyst TempGlendale, California$21–$25 / hourThe Credit & Collection Analyst (Temporary) provides administrative and operational support to the Credit & Collections team during a leave of absence. The ideal candidate is highly organized, detail‑oriented, and experienced in credit union or financial institution collections operations.
NewCash Flow Optimizer: Credit & Collections Analyst NextWave ResourcesCash Flow Optimizer: Credit & Collections AnalystLos Angeles, CAA media resources company located in Los Angeles is seeking a Paramount Domestic Theatrical Analyst for their Billings and Collections team. The ideal candidate will have a bachelor's degree, over 4 years of related experience, and strong skills in Microsoft Excel and SAP.
NewSenior Credit & Collections Specialist - National Accounts Dormont Manufacturing CompanySenior Credit & Collections Specialist - National AccountsIrvine, CACredit and Collections Specialist to manage accounts receivable balances specifically for National Accounts like Dick's Sporting Goods. The ideal candidate will have a high school diploma or GED, preferably with an Associate degree, and over 5 years of relevant experience.
NewCredit Collections Coordinator - Contingent Civil RecruitCredit Collections Coordinator - ContingentEl Segundo, CAProvides customer service regarding collection issues and disputes, customer refunds, maintenance of accounts for adjustments, account reconciliation, order holds and releases, and credit line increase needs. The credit and collection coordinators primary focus is to manage a portfolio of assigned accounts to ensure collection efforts are exhausted, and the accounts are firmly reconciled.
Credit and Collections Manager CBSL Transportation ServicesCredit and Collections ManagerPasadena, LouisianaSummary: CBSL Transportation Services Inc., a leading provider of Liquid Bulk Chemical Transportation Services, is seeking a highly capable and hands-on Credit & Collections Manager to lead and modernize the company's credit, collections, and accounts receivable follow-up processes. A key priority for this role will be modernizing the current collections process by leveraging available technology, automation, reporting dashboards, collection tools, and customer communication enhancements to improve follow-up consistency, reduce manual work, accelerate dispute resolution, and improve overall AR performance.
AR Credit & Collections Ledgent Finance & AccountingAR Credit & CollectionsFullerton, California$26–$33 / hourJob Summary: This role supports project documentation and accounts receivable by managing preliminary notices, lien waivers, and project records. It also assists with collections, payment processing, and customer account support while ensuring accurate data and timely communication.
NewCredit & Collections, Supervisor AutoNation IncCredit & Collections, SupervisorCAAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.
Collections & Credit Specialist M&T Bank CorpCollections & Credit SpecialistIrvine, CA$34.68–$57.80 / hourUnderstand and utilize consumer and commercial credit reports, gather financial statements, tax returns, bank statements, and other information to effectively coordinate with management to develop payment strategies and workouts on more complex or unique situations. Familiarity with consumer and commercial credit reports, as well as an in-depth understanding of promissory notes, loans, leases, and other documents/laws that govern repayment of commercial contracts.
Collections Rep Ledgent Finance & AccountingCollections RepWoodland Hills, California$24–$25 / hourDevelops effective relationships with internal and external customers to understand their process, key players and how to work efficiently within their system for managing the credit risk exposure. Must be able to communicate clearly and concisely both orally and in writing Proficient in Microsoft Office and technology applications experience.
NewAmericas Credit & Collections Leader Breville | SageAmericas Credit & Collections LeaderTorrance, CAThis role encompasses the entire accounts receivable process while focusing on optimizing cash flow, managing credit risk, and working collaboratively with Sales, Operations, and Finance. Candidates should have over 7 years of credit and collections experience, preferably within consumer goods, and possess strong analytical, communication, and leadership skills.
NewSenior AR & Credit Analyst: Collections & Deductions Shimano North America HoldingSenior AR & Credit Analyst: Collections & DeductionsIrvine, CAShimano North America Holding, Inc. is seeking an AR/Credit Analyst to support the efficient operations of the North American AR/Credit Department. Ideal candidates will have proficiency in Microsoft applications, financial analysis skills, and experience in deduction management.
Collections Specialist (30+ day Auto Finance) Lobel FinancialCollections Specialist (30+ day Auto Finance)Anaheim, CA$21–$25 / hourThe Collections Specialist is responsible for contacting customers with delinquent auto loan accounts to secure payments, payment commitments, or repayment plans. This role is ideal for candidates with experience in collections, customer service, call center environments, or loan servicing who thrive in a fast-paced, goal-driven workplace.
30+ day Auto Finance Collections Specialist Lobel Financial Corp30+ day Auto Finance Collections SpecialistAnaheim, CA$21–$25 / hourThe 30+ days Collections Specialist is responsible for contacting customers with delinquent auto loan accounts to secure payments, obtain payment commitments, and establish repayment arrangements. The ideal candidate has a high school diploma or equivalent and brings experience in collections, customer service, call center operations, loan servicing, or sales, although we also welcome candidates with transferable skills and a strong willingness to learn.
Account Servicing Specialist - 61+ Day Collections Veros Credit, LLCAccount Servicing Specialist - 61+ Day CollectionsSanta Ana, California$22–$30 / hourFull timeAutomotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble. About The Position: The Account Servicing Specialist (61+ Days) will be responsible for servicing auto loan accounts that are 61+ days delinquent and documenting all collection activities utilizing loan servicing software.
Account Servicing Specialist - Pre 30 Day Collections Veros Credit, LLCAccount Servicing Specialist - Pre 30 Day CollectionsSanta Ana, California$17–$22 / hourFull timeAutomotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble. About The Position: The Account Servicing Specialist (Pre 30’s) will be responsible for servicing auto loan accounts that are less than 30 days delinquent and documenting all collection activities utilizing loan servicing software.
Account Servicing Specialist - 90+ Day Collections Veros Credit, LLCAccount Servicing Specialist - 90+ Day CollectionsSanta Ana, CaliforniaFull timeAutomotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble. About The Position: The Account Servicing Specialist (90+ Days) will be responsible for servicing auto loan accounts that are 90+ days delinquent and documenting all collection activities utilizing loan servicing software.
Account Servicing Specialist - 60 Day Collections Veros Credit, LLCAccount Servicing Specialist - 60 Day CollectionsSanta Ana, CAAutomotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble. The Account Servicing Specialist (60 Days) will be responsible for servicing auto loan accounts that are 60 days delinquent and documenting all collection activities utilizing loan servicing software.
Account Servicing Specialist - 30 Day Collections Veros Credit, LLCAccount Servicing Specialist - 30 Day CollectionsSanta Ana, CA$20–$25 / hourAutomotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble. The Account Servicing Specialist (30 Days) will be responsible for servicing auto loan accounts that are 30-60 days delinquent and documenting all collection activities utilizing loan servicing software.
Collections Move Coordinator Pride GlobalCollections Move CoordinatorGlendale, CA$31.21 / hourThe Collections Move Coordinator will support the planning and execution of a large-scale collections relocation project by working closely with multiple departments to inventory, document, track, and prepare collection assets for transport and rehousing. Responsibilities include conducting detailed inventories; cataloging and updating collection records; reconciling object data; and maintaining accurate documentation within spreadsheets, databases, and collections management systems.
30 Day Collections Veros Credit, LLC30 Day CollectionsSanta Ana, California$20–$25 / hourFull timeAutomotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble. The Account Servicing Specialist (30 Days) will be responsible for servicing auto loan accounts that are 30-60 days delinquent and documenting all collection activities utilizing loan servicing software.
Collections Specialist Fenwick & West LLPCollections SpecialistCA$76,000–$107,500 / yearDepending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. Job Description Summary: Fenwick is seeking a Collections Specialist that will be responsible for the day-to-day management of assigned accounts to support timely collection of outstanding balances.
Billing and Collections Specialist Understood CareBilling and Collections SpecialistIrvine, CaliforniaUnderstood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. Each client is paired with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human.
Billing & Collections Coordinator I United Seating & MobilityBilling & Collections Coordinator ICARemote$18.35–$23.85 / hourAs North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
NewCollections Specialist Commerce, California, United States ErnestCollections Specialist Commerce, California, United StatesLos Angeles, CA$28–$30 / hourAs a key player in our Credit Department, you'll work closely with current B2B clients to manage past due accounts and ensure timely payments, while maintaining strong relationships and upholding our commitment to exceptional service. You'll report directly to the Corporate Credit Manager will work closely with the Corporate Director of Credit and collaborate across teams to create a seamless client experience that reflects the heart of the Ernest brand.
NewHybrid Early Stage Collections Specialist, II CarringtonHybrid Early Stage Collections Specialist, IIOrange, CAProvide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, vendors for REO properties, vendors for REO properties, modification/refinance requests, repayment plans, and additional mortgages activities. + Provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments.
Credit and Collections Specialist I (68587) Tireco IncCredit and Collections Specialist I (68587)Gardena, CAREQUIRED QUALIFICATIONS AND SKILLS: 1 - 2 years of experience in Accounts Receivable, credit function and customer service, or related role. Clearly document all internal and external communication in NetSuite, including weekly summaries, and detailed aging reports.
VP, Collections Digital & Mail Contact Strategy Leader Synchrony BankVP, Collections Digital & Mail Contact Strategy LeaderCosta Mesa, ConnecticutCollaborating closely with Collections & Recovery Strategy teams, Collections Operations, Growth, IT (Data Warehouse/Prism) teams, Finance, and second line of defense teams (e.g., Legal, Compliance, Fair Lending, Credit Strategy Validation), this leader will deliver top-tier results through rigorous analytics and cross-functional partnership. Actively map and analyze the current customer journey for written communications, implementing refinements to drive improved customer engagement; lead development of new creatives / messages and partner with client managers to obtain required partner approvals and with business strategy implementation team and/or IT to implement.