OTHER

FEED

UNKNOWN

Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and effecting repairs on 66-Blocks or Cutoff Switches.

Overview:
ViaPath is looking for a Telecommunications Site Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.  This position will be worked at the client site in La Villa, TX, along with 3 other sites around the area.

Responsibilities:
<ul><li>Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients – clearly demonstrating “Service Excellence”</li><li>Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times</li><li>Prioritizing and planning of assigned service calls</li><li>Communicating updates associated with assigned service calls</li><li>Escalating problems when appropriate</li><li>Interacting in a professional manner with customers to foster positive relationships</li><li>Point of contact for FACILITY staff for any issues regarding customer account</li><li>Replacing telephony hardware and network components, basic maintenance practices</li><li>Pulling cable, mounting network devices, installing telephony hardware</li><li>Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions</li><li>Basic troubleshooting to include defining problems, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective action on deployed hardware and software; developing working knowledge of all operating standards, practices, and procedures</li><li>Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and effecting repairs on 66-Blocks or Cutoff Switches</li><li>Handle special projects as assigned by Field Service Manager</li><li>Scheduled and/or unscheduled overtime work and callouts are to be expected</li><li>Energize and foster an effective and impactful team environment</li><li>Troubleshoot video visitation session issues with guidance from ViaPath Technical Support where applicable</li><li>Perform basic troubleshooting of tablet functionality, applications, and Wi-Fi connectivity issues where applicable</li><li>Return damaged or inoperable equipment in accordance with ViaPath Return Merchandise Authorization process</li></ul>

Qualifications:
<ul><li>High school diploma or general education degree (GED) is required.</li><li>Minimum of 2-4 years of related experience.</li><li>Experience troubleshooting, ability to define problems, collect data, establish facts, and draw valid conclusions.</li><li>Proficient in Windows OS, MS Office, and other software programs that may be required</li><li>Proficient with Telephony and Networking, inclusive of copper, CAT 5/6, and fiber optic wiring</li><li>Knowledge of wiring color code and fabrication of data cabling.</li><li>Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds with assistance.</li><li>Must possess a valid driver’s license. The willingness and ability to travel to various customer sites daily with the potential for overnight trips</li><li>The work atmosphere will be relevant with access to government agencies, jail, and prison environments, with stringent security guidelines to be maintained at-all-times</li><li>Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hours callouts.</li></ul> 

Additional Information:
ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath’s commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes: <ul style="margin-top:0in"><li style="margin-bottom:0in">Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs.</li><li style="margin-bottom:0in">Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.</li><li style="margin-bottom:0in">Flexible Time Off (FTO) – Including vacation and sick time</li><li style="margin-bottom:0in">Company Holidays</li><li style="margin-bottom:0in">Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions.</li><li style="margin-bottom:0in">Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available.</li><li style="margin-bottom:0in">Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters.</li><li style="margin-bottom:0in">Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.</li></ul> Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.

ViaPath Technologies

Telecom Site Technician

Corrective Action

Credit and Collections

Customer Support/Service

Data Collection

Dental Insurance

Driver's License

Electrical Wiring

Employee Assistance Plan

Environmental Impact

Establish Priorities

Ethernet Cable

Government

Hardware Components

Hardware Installation

Identify Issues

Lift/Move 100 Pounds

Maintenance Services

Microsoft Office

Microsoft Windows Operating System

Network Configuration Management

On Site Support

Preventative Maintenance

Return Merchandise Authorization (RMA)

Returns Processing

Systems Reliability

Technical Support

Telecommunications

Telephony

Vision Plan

Willing to Travel

[AW]-iCims

Based on 50 working weeks per year, estimated annual earnings range from $20,000-$70,000 per day per week worked (e.g., 1 day/week = $20,000-$70,000 annually; up to 5 days/week = $100,000-$350,000 annually). Part-Time (1099) | Flexible Scheduling | Competitive Pay + Benefits . Put Your Best Foot Forward - Preferred Podiatry Group is seeking a Podiatrist to provide compassionate care in long-term care, nursing homes, skilled nursing, and senior living communities.

WEEK

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Podiatrist

Apple iPad

Assisted Living

Billing

Clinical Study Publications

Diabetes

Documentation

Electronic Medical Records

Healthcare Management

Long-Term Care

Medicare

Medicine

Nursing Home

Podiatry

Preventive Medicine

Reimbursement

Risk

SmartSearch

Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

HOUR

Your Opportunity:
Customer Service Representative (Bilingual)TitleMaxEdinburg, TX  As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.  Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! 

What We Offer:
CompensationThe hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.   Benefits & Perks*<ul><li>Paid on-the-job training and a comprehensive new hire program.</li><li>Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.</li><li>Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.</li><li>Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.</li><li>Performance-based career advancement.</li><li>Educational Reimbursement Program.</li><li>Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).</li><li>Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.</li><li>Company-Sponsored Life and AD&D Insurance.</li><li>Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.</li><li>Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.</li><li>Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.</li><li>Paid time off that grows with you, starting with 12 days in your first year.  </li></ul>*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

What You’ll Do - Essential Duties and Responsibilities:
<ul><li>Connect with customers to cultivate lasting relationships that drive repeat business. </li><li>Review, validate, and process customer transactions with accuracy. </li><li>Maximize customer success by offering personalized financial services that fit their lifestyle. </li><li>Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.</li><li>Build new business by completing daily call campaigns. </li><li>Assist in customer account management and collections by accepting payments and managing customer appointments. </li><li>Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. </li><li>Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. </li><li>Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. </li><li>Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.</li><li>Engage in ongoing training and stay current on product and process changes.</li><li>Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. </li><li>Conduct additional tasks as directed by leadership.</li><li>Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** </li></ul>**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. 

What We’re Looking For – Qualifications and Skills:
<ul><li>Bilingual (English/Spanish).</li><li>A high school diploma or equivalent.</li><li>Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.</li><li>Meticulous attention to detail and ability to accurately enter data.</li><li>Proficiency in using phones, POS system, Microsoft Office, and other computer systems.</li><li>Must be at least 18 years of age (19 in Alabama).</li><li>Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).</li><li>Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.</li><li>The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.</li></ul>Nice to Haves – Preferred Qualifications and Skills<ul><li>Experience in check cashing, document verification, and/or money order processing.</li><li>Prior cash handling, cash drawer/vault management experience.</li></ul>

Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. 

Our Purpose:
The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you’ll thrive here? Learn more at <a href="https://www.ccffamilyofbrands.com/explore-careers" rel="noopener nofollow noreferrer" target="_blank">https://www.ccffamilyofbrands.com/explore-careers</a> The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.  Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.  The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Community Choice Financial Family of Brands

Customer Service Representative (Bilingual)

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