NewCollections Specialist MothershipCollections SpecialistRochester, NYThe Accounts Receivable Collection Specialist is responsible for the accurate and timely resolution of past-due invoices while providing exceptional customer service to both internal and external clients. Manage inquiries related to current, past-due, and returned receivables through inbound and outbound phone and email communication.
Asset Solutions Specialist- ( Collections ) Training in person, Hybrid position Advantage Federal Credit UnionAsset Solutions Specialist- ( Collections ) Training in person, Hybrid positionRochester, New YorkWe are seeking an Asset Solutions Specialist who will preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. Philosophy, which means we actively choose to bring passion to our work, find ways to Play and bring joy to the office and constantly look for ways to Make Someone’s Day both for our members and our teammates.
Consumer Care Representative (Collections Specialist/Customer Service) Coast ProfessionalConsumer Care Representative (Collections Specialist/Customer Service)Geneseo, New YorkThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Collections Specialist CooperVision, Inc.Collections SpecialistVictor, NYFull timeThe Collections Specialist is responsible for performing day-to-day collections activities within the Order-to-Cash (O2C) process for CooperCompanies' North America entities, within a Global Business Services (GBS) environment. The Collections Specialist focuses on transactional activities, including contacting customers for payment, resolving basic disputes, and updating account information.
Collections Specialist (Contract) The Cooper Companies IncCollections Specialist (Contract)NY$22.90–$27.89 / hourAt CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. Job Summary: Liaison to customer accounts for billing inquiries and focal point for; cash applications and collections related activities.
Consumer Collections Specialist Five Star BankConsumer Collections SpecialistRochester, NY$200–$250Educate borrowers on the resolution process - provide assistance and alternatives, fully describe and detail eligibility for relief options: Extensions/deferments, government established relief programs, charitable organizations, and debt counseling agencies. This position will work with borrowers in providing financial counseling and to implement structured repayment plans to bring the borrower's loan status to current and to encourage a future banking relationship.
NewConsumer Collections Specialist Five Star Bank - CaliforniaConsumer Collections SpecialistRochester, NY$200–$250Educate borrowers on the resolution process provide assistance and alternatives, fully describe and detail eligibility for relief options: Extensions/deferments, government established relief programs, charitable organizations, and debt counseling agencies. This position will work with borrowers in providing financial counseling and to implement structured repayment plans to bring the borrower's loan status to current and to encourage a future banking relationship.
NewSenior Residential Collections Specialist Five Star BankSenior Residential Collections SpecialistRochester, NY$24–$30 / hourMedical, Dental, and Vision InsuranceHealth Savings AccountFlexible Spending Account(s)Company Paid Life Insurance, Long Term Disability, and Short Term DisabilityVoluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity & Personal AccidentTuition ReimbursementEmployee Referral ProgramWellness Reimbursement ProgramEmployee Banking and Financial PerksPaid Time Off (PTO)Company Paid HolidaysThis job description is not exhaustive. Job Related Qualifications – Education and Prior ExperienceRequired:Education: High School Diploma or equivalentPrior Experience: 5+ years of Collection, Banking, Credit Union, Mortgage Processing, Mortgage Lending Company, Law Firm, Collection Agency, Investor GroupStrong verbal and written communication skills.
Collections Specialist Glazer PropertiesCollections SpecialistRochester, NY$70,000–$80,000 / yearEngage with Tenants: Communicate with tenants via phone, email, and written notices to address payment reminders, resolve disputes, and answer billing questions. We're looking for a motivated and detail-savvy Collections Specialist to join our team and take charge of rent collection and receivables management across our property portfolio.
Consumer Care Representative (Collections Specialist/Customer Service) Coast Professional, Inc.Consumer Care Representative (Collections Specialist/Customer Service)Geneseo, NYPart timeThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Grow Your Banking Career in Our Collections Team Five Star BankGrow Your Banking Career in Our Collections TeamNYConsumer Loan Workout Specialist: Consumer Loan Workout Specialists work with customers experiencing financial hardship to develop sustainable, long-term solutions for distressed consumer loan accounts. Collections Opportunities May Include: Collections Adjuster: Collections Adjusters serve as a primary point of contact for customers with delinquent accounts, managing both inbound and outbound communications.
Collections Customer Service Representative Staffmark Group LlcCollections Customer Service RepresentativeNY$17.20–$17.75 / hourBy applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Customer Service Collections Rep Thompson HealthCustomer Service Collections RepCanandaigua, NY$18.73–$23 / hourMain Function: Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts. Provide information regarding the system's payment policy, alternative financing, insurance options, state programs, and financial aid program.
Customer Service Collections Rep UR Medicine Thompson HealthCustomer Service Collections RepCanandaigua, New YorkResponsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts. Provide information regarding the system’s payment policy, alternative financing, insurance options, state programs, and financial aid program.
Collections & Denials Management Representative Rochester Regional Health SystemCollections & Denials Management RepresentativeNY$20.66–$29.99 / hourPREFERRED QUALIFICATIONS: • High school graduate or equivalent • Bachelor's degree in healthcare or business administration • Minimum 1 year medical billing and denials, customer service and relevant finance experience in a health care organization a plus • Certification in medical billing UNION: 1199-200B Clerical Workers (CPH) • Note: Not all per diem roles are union eligible. SUMMARY: A Medical Billing and Denials Specialist is responsible for managing the billing process, submitting claims to insurance companies, following up on unpaid or denied claims, and ensuring timely reimbursement for healthcare services.
Collections Representative IV University of RochesterCollections Representative IVRochester, NY$20.99–$28.34 / hourIndependently determines the most effective method to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue collection from complex claims, high dollar claims, and specialized services. Prepares information for and attends meeting with third-party insurance representatives on claims and systems issues for scheduled in-person meetings and phone conferences regarding complex high dollar claims.
Self-Pay Collection Rep University of RochesterSelf-Pay Collection RepRochester, NY2 years of hospital patient accounting or consumer collections experience, or certification obtained from a nationally accredited billing program (i.e., Certified Medical Billing Specialist CMBS, Certified Medical Records Technician CMRT, Certified Medical Reimbursement Specialist CMRS); or an equivalent combination of education and experience. Acts as a collection agency liaison to make certain accounts are following the self-pay cycle, terms of contract are being adhered to and service levels are being met which includes but is not limited to: • Monitors collection agency referrals/assignments and return files.
Insurance Collection Rep III University of RochesterInsurance Collection Rep IIIRochester, NY$19.96–$27.94 / hourIndividual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Certification obtained from a nationally accredited billing program (i.e., Certified Medical Billing Specialist CMBS, Certified Medical Records Technician CMRT, Certified Medical Reimbursement Specialist CMRS) preferred.
Operations Manager Data Collection Management and Advanced Services Support Xerox CorpOperations Manager Data Collection Management and Advanced Services SupportRochester, NYFrom the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging.
NewSenior Resolution Expert- Collection Specialist Bounce AISenior Resolution Expert- Collection SpecialistRochester, NY$23–$26 / hourThey set the tone on the floor, step in on difficult calls or talk-offs when a Manager is unavailable, and coach newer Resolution Experts to help them catch issues early. Bounce AI is a fintech startup transforming how people pay off debt, leveraging machine learning, automation, and deep personalization tailored to borrowers’ financial situations.
NewResolution Expert - Collection Specialist BounceResolution Expert - Collection SpecialistRochester, NYThe successful candidate will be able to accept ownership for effectively solving consumers' issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior. By leveraging the power of AI and automation, we create user‑friendly experiences that drive positive outcomes for all parties involved.
Self-Pay Collection Rep II University of RochesterSelf-Pay Collection Rep IIRochester, NY$18.71–$25.27 / hourReviews reports of unbilled cash claims, self-pay plans not final billed, hold bill worklists, statement edits, credit balances, self-pay greater than $10,000, faith-based reports, and budget plans. Completes follow up, including initiating insurance billing, explaining the balances shown on a patient statement and the processes for further review, advising callers about payments options, and working with other areas to determine accuracy of balances shown.
Data Collection Representative Retail Data LLCData Collection RepresentativeNYWillingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
Part-Time Doorstep Trash Collection Specialist - Nights Valet Living LLCPart-Time Doorstep Trash Collection Specialist - NightsNYWe're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. Each service night, you'll keep a simple but important promise to residents: Collect bagged trash and cardboard recycling from their doorsteps so it's gone by morning.
Accounting Operations Supervisor Cirona LabsAccounting Operations SupervisorRochester, NY$65,000–$85,000 / yearFull timeOwn day-to-day collections efforts, including outreach, follow-ups, and escalations - Monitor AR aging and drive reduction in past-due balances - Partner with internal teams to resolve billing disputes and payment issues - Support credit reviews and customer account setup processes - Identify opportunities to improve collections effectiveness and cash flow. - Support daily Accounts Receivable and Accounts Payable processes - Ensure accuracy in billing, cash application, and vendor invoice processing - Review and resolve discrepancies across customer and vendor accounts - Monitor processing timelines and ensure timely completion of tasks.
Principal Haley & Aldrich IncPrincipalNY$175,000–$240,000 / yearThis role offers an exciting opportunity to play a key role in delivering strategic growth and driving meaningful outcomes for our clients by working with highly skilled professionals on diverse and complex projects. The ideal candidate will bring proven expertise on coal combustion residuals management regulatory strategy and environmental compliance to support clients in the energy and mining sectors.
Director, Legal - Litigation, PEO and Benefits Paychex IncDirector, Legal - Litigation, PEO and BenefitsRochester, NY$220,000–$280,000 / yearAs Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. As a trusted advisor to senior leadership, the Director balances legal risk with business objectives across complex, highly regulated areas, including product, contracts, litigation, compliance, enterprise risk, and key business lines.
Tax Supervisor Doeren Mayhew & Co., P.CTax SupervisorRochester, NYDoeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. The Tax Supervisor also mentors staff and interns, supports their professional development, enhances technical expertise through research and continuing education, and helps identify opportunities to grow the firms client relationships.
Director, Litigation PaychexDirector, LitigationRochester, New York$220,000–$280,000 / yearFull timeAs Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. As a trusted advisor to senior leadership, the Director balances legal risk with business objectives across complex, highly regulated areas, including product, contracts, litigation, compliance, enterprise risk, and key business lines.