Collections Specialist Sedgwick Claims Management Services, Inc.Collections SpecialistARPRIMARY PURPOSE OF THE ROLE: The Collections Specialist is responsible for managing a complex portfolio of accounts and leading collection strategies to ensure timely recovery of outstanding payments and minimize bad debt exposure. Five (5) years of related experience in accounts receivable, collections, or related financial operations including managing complex accounts, escalations and customer disputes, or equivalent combination of education and experience required.
NewAR Collections Specialist SevitaAR Collections SpecialistARMaybe you would like to consider the Categories below: Career Site Cookie Settings. AR Collections Specialist job in Remote | Finance jobs at Sevita.
Dental Collections Specialist - Rock Dental Brands AXPM Dental Management, LLCDental Collections Specialist - Rock Dental BrandsLittle Rock, ARResolve Aged Receivables: Take ownership of older, delinquent A/R balances, utilizing advanced investigative skills to secure payment on accounts that require extra persistence. This role is ideal for someone who thrives in a fast-paced environment, possesses the stamina for a steady flow of calls, and is comfortable discussing financial obligations in a respectful, service-driven way.
Collections Specialist - Back Office - Remote defi SOLUTIONSCollections Specialist - Back Office - RemoteLittle Rock, ARRemoteWe are backed by industry leaders such as Warburg Pincus, Bain Capital Ventures, and Fiserv, and bring together expertise of defi SOLTUOINS and the former Sagent Auto Lending to deliver top-notch solutions. About defi SOLUTIONS: At defi SOLUTIONS, we work with a variety of financial institutions, including banks, credit unions, and finance companies, to help them streamline and enhance their operations.
Accounts Receivable Specialist - Billing and Collections Aldersgate HeadquartersAccounts Receivable Specialist - Billing and CollectionsLittle Rock, ArkansasWhen an employee performs two or more different jobs, for which different straight time hourly rates are established, the employee will be paid during overtime hours at a rate not less than one and one-half time the hourly rate established for the type of work he or she is performing during the overtime hours. Must be able to use a telephone to communicate verbally and a computer to communicate through written means, to review information and enter/retrieve data, to see and read characters on a computer screen, chart or other treatment items.
NewACCOUNT MANAGER / COLLECTION SPECIALIST RNR Tire Express and Custom Wheels - Hot SpringsACCOUNT MANAGER / COLLECTION SPECIALISTHot Springs, ARRequirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automative sales is important to the success at this job. Requirements/Responsibilities Account Manager / Collection Specialist main responsibilities include, but are not limited to the following: * Contact all customers whose Rental Agreements have expired for non-renewal and determine the customer’s need, expectation or problem.
ACCOUNT MANAGER / COLLECTION SPECIALIST RNR Tire Express and Custom Wheels - JonesboroACCOUNT MANAGER / COLLECTION SPECIALISTJonesboro, ARRequirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automative sales is important to the success at this job. Requirements/Responsibilities Account Manager / Collection Specialist main responsibilities include, but are not limited to the following: * Contact all customers whose Rental Agreements have expired for non-renewal and determine the customer’s need, expectation or problem.
NewACCOUNT MANAGER / COLLECTION SPECIALIST RNR Tire Express and Custom Wheels - Little Rock on MarkhamACCOUNT MANAGER / COLLECTION SPECIALISTLittle Rock, ARRequirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automative sales is important to the success at this job. Requirements/Responsibilities Account Manager / Collection Specialist main responsibilities include, but are not limited to the following: * Contact all customers whose Rental Agreements have expired for non-renewal and determine the customer’s need, expectation or problem.
ACCOUNT MANAGER / COLLECTION SPECIALIST RNR Tire Express and Custom Wheels - ConwayACCOUNT MANAGER / COLLECTION SPECIALISTConway, ARRequirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automative sales is important to the success at this job. Requirements/Responsibilities Account Manager / Collection Specialist main responsibilities include, but are not limited to the following: * Contact all customers whose Rental Agreements have expired for non-renewal and determine the customer’s need, expectation or problem.
Part-Time Doorstep Trash Collection Specialist - Nights Valet Living LLCPart-Time Doorstep Trash Collection Specialist - NightsFayetteville, ARWe're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. Each service night, you'll keep a simple but important promise to residents: Collect bagged trash and cardboard recycling from their doorsteps so it's gone by morning.
Part-time Doorstep Trash Collection Specialist - Night Valet Living LLCPart-time Doorstep Trash Collection Specialist - NightLittle Rock, ARWe're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. Each service night, you'll keep a simple but important promise to residents: Collect bagged trash and cardboard recycling from their doorsteps so it's gone by morning.
Part-Time Doorstep Trash Collection Specialist - Weekend Nights Valet Living LLCPart-Time Doorstep Trash Collection Specialist - Weekend NightsFayetteville, ARWe're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. Each service night, you'll keep a simple but important promise to residents: Collect bagged trash and cardboard recycling from their doorsteps so it's gone by morning.
Field Collection Specialist Retail Data LLCField Collection SpecialistARWillingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
Manager, Credit & Collections Heritage Environmental Services, LLCManager, Credit & CollectionsBenton, ARWith a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. Essential Functions & Responsibilities Manager, Credit & Collections Arcwood is seeking a highly-organized and detail-oriented Manager, Credit & Collections to oversee our Collections department.
Manager, Credit & Collections Arcwood Environmental, LLCManager, Credit & CollectionsBenton, ArkansasFull timeWith a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries.
NewCredit & Collections Manager Perfectvision Manufacturing IncCredit & Collections ManagerLittle Rock, ARManage a team of associates that is responsible for collecting accounts receivable balances by resolving payment discrepancies, responding to invoice inquiries, proof of delivery requests, and reconciling customer statements. Must have the ability to perform functions such as creating a spreadsheet, formatting a spreadsheet, using the formula bar to perform various functions, importing/exporting documents, and calculating numbers.
Credit & Collections Analyst (Contract) Stride, Inc.Credit & Collections Analyst (Contract)Little Rock, ArkansasThe ideal candidate has strong collections experience, excellent communication and negotiation skills, and is comfortable working across multiple systems including Excel, NetSuite, and Salesforce in a fast-paced environment. This role is responsible for student loan verifications and collections activities, including validating loan amounts, reconciling balances and monitoring overdue accounts for B2B and Workforce partners.
Physician Practice AR Collection Spec, Remote, BHMG Revenue Management, FT, 08A-4:30P Baptist Health South Florida IncPhysician Practice AR Collection Spec, Remote, BHMG Revenue Management, FT, 08A-4:30PARRemote$18.87–$22.83 / hourAdditional Qualifications: One of the following certifications is preferred: CPC-A (AAPC Certified Professional Coder), CCA (AHIMA Certified Coding Associate), CCS (AHIMA Certified Coding Specialist), CCS-P (AHIMA Certified Coding Specialist - Physician-Based), NCIS (NCCT,National Certified Insurance Specialist), Other recognized coding and billing certifications may also be considered. Baptist Health is the region''s largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties.
SAP FSCM (Credit/Collections/Disputes) Consultant - Industrial Accenture PlcSAP FSCM (Credit/Collections/Disputes) Consultant - IndustrialBentonville, ARThe Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future). Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world.
SAP FSCM (Credit/Collections/Disputes) Manager - Life Sciences Accenture PlcSAP FSCM (Credit/Collections/Disputes) Manager - Life SciencesBentonville, ARThe Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future). Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world.
ARCollections Specialist Kforce IncARCollections SpecialistProvidence, ARCollaborate cross-functionally with accounting, claims, treasury, and other internal groups, while also maintaining relationships with external partners. This role offers strong exposure to reinsurance accounting, cross-functional collaboration, and the opportunity to contribute to process improvements within a complex financial environment.
Client Retention Specialist RENT ONEClient Retention SpecialistFort Smith, ARFull timeCustomer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer Service Retention Specialist, Relationship Retention Coordinator, Collection Specialist, Cashier / Clerk, Retail. We're a trusted solution for customers looking for new or pre-owned products from today's top brands, and after 40 years of serving thousands of happy clients, we're looking for a client retention specialist to help us get to the next level.
NewVeterinary Receptionist (Care Coordinator) - Arkansas Veterinary Emergency & Specialists PetVet Care CentersVeterinary Receptionist (Care Coordinator) - Arkansas Veterinary Emergency & SpecialistsLittle Rock, AR$16–$18.50 / hourClassification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Account Specialist I, Transportation & Logistics Practice - Hybrid/Little Rock, AR Aon CorporationAccount Specialist I, Transportation & Logistics Practice - Hybrid/Little Rock, ARLittle Rock, Arkansas$45,000–$55,000 / yearIn this role, you’ll work closely with colleagues across geographies and solution lines, leveraging Aon’s tools and deep expertise to deliver great outcomes for clients—while benefiting from a supportive environment that prioritizes continuous learning, career development, and personal wellbeing. Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes are performed optimally and client deliverables are high quality.
Accounts Receivable Specialist Nixon Power Services LLCAccounts Receivable SpecialistNorth Little Rock, ARIn this role, you will be responsible for collecting AR balances, reconciling payments with customers, assisting with month-end processes, and supporting the Finance team with any special projects. This role is a key member of our finance team and will handle direct communications with our customers to collect payments in a timely manner as well as posting customer payments.
NewStrategic AR Credit Specialist Wehco MediaStrategic AR Credit SpecialistLittle Rock, ARThis full-time role focuses on overseeing customer accounts receivable, ensuring timely collections, and maintaining professional relationships with colleagues and partners. The ideal candidate will possess at least one year of relevant experience, strong Microsoft Excel skills, and effective communication abilities.
Commercial Specialist AutoZone IncCommercial SpecialistARAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas.
AR Specialist TIS International (USA) IncAR SpecialistARRemoteWe reward ambitious, talented individuals with a work environment that fosters creativity, teamwork and collaboration while encouraging fresh thinking away from the way things have always been done. In 2025, Infinx was certified as a Great Place to Work in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture.
Court Coverage Specialist ABC Legal ServicesCourt Coverage SpecialistArkansasRemoteAs an Operations Associate on our Coverage team, you own a live book of court hearings and work the phones, texts, and email to lock in attorney coverage before the clock runs out. Inside sales, SDR/BDR, account management, collections, high-volume call centers or outbound sales, staffing, dispatch, or gig-platform operations.
Account Specialist I, Transportation & Logistics Practice - Hybrid/Little Rock, AR Aon PlcAccount Specialist I, Transportation & Logistics Practice - Hybrid/Little Rock, ARLittle Rock, AR$45,000–$55,000 / yearSkills and qualifications that will help you be successful in this role 1+ years of related insurance, transportation industry, or relevant business experience Property & Casualty broker's license strongly preferred, or obtain within 6 months of hire Organizational, interpersonal, and project management skills with an ability to multi-task and prioritize workload with strong attention to detail Ability to work both independently and in a team environment Excellent writing and analytical skills Strong verbal and written communication skills Excellent digital literacy, including working experience with Microsoft Office Suite (Word, Excel, PowerPoint); intermediate to expert proficiency preferred Team-oriented self-starter, with ability to organize, prioritize, monitor and control workflow deadlines and remain flexible Experience supporting complex clients is preferred Relevant combination of education and experience Education High school diploma or equivalent required Associate degree preferred How this opportunity is different What makes this opportunity different is the combination of meaningful client impact and Aon's collaborative culture. The Account Specialist's role includes: Partnering with colleagues to create and execute a strategy to meet our clients' risk management needs Interacting directly with our clients to provide day-to-day support for their insurance needs Maintaining records of our clients' insurance programs and transactions Using our databases and systems to create client outputs and invoices Participating in creation of presentations and proposals Developing subject matter expertise in transportation and logistics risk and insurance Assisting with special projects as assigned What the day will look like Maintains effective and positive relationships with clients; serves independently in a client-facing capacity on matters of moderate importance and complexity.
NewStrategic Corporate Credit & Receivables Specialist StrykerStrategic Corporate Credit & Receivables SpecialistLittle Rock, ARThe ideal candidate will have a degree or comparable experience, strong skills in Microsoft Excel, and at least one year of experience in accounts receivable. WEHCO Media, Inc. in Little Rock is seeking a Corporate Credit Specialist responsible for overseeing customer accounts receivable.
NewDelinquency Resolution Specialist II Simmons BankDelinquency Resolution Specialist IILittle Rock, ARSimmons Bank in Little Rock, Arkansas is seeking a Collections Associate to manage outbound and inbound calls, resolve delinquent accounts, and process consumer loan payments. The role requires proficiency in Microsoft Office and the Jack Henry Platform, with a commitment to compliance with applicable laws and regulations.
Billing Specialist Premier Pharmacy CareBilling SpecialistSpringdale, Arkansas$17.50–$21It truly takes a team and as we build each other up, we build up our patients, creating more trust and a positive environment. Premier Pharmacy Care is hiring a Billing Specialist at our long term care pharmacy.
Modular Specialist - Category Advising Fanatics IncModular Specialist - Category AdvisingBentonville, ARFanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet.
Medical Billing Specialist Medic Sleep CareMedical Billing SpecialistLittle Rock, ArkansasResponsible for efficient performance of job functions, including processing all invoices to accounts receivable and follow through for payment. Follow up on prior authorizations, claim denials, requests for additional information and non-payment in a timely manner.
NewLibrary Media Specialist - Central High Young World Physical EducationLibrary Media Specialist - Central HighLittle Rock, ARMental Functions, Physical Requirements, and Working Conditions: While performing the duties of this job, the employee is regularly required to sit, stand, walk, go up and down stairs, operate foot and hand controls, use a telephone and write. (b) an effective program of student research in collaboration with teachers;Prepares library bulletins, bibliographies, room collections and special displays of available books and audiovisual materials for curriculum units.
NewAccount Resolution Specialist America's Car-Mart, Inc.Account Resolution SpecialistRogers, AR$16 / hourPart timeYour responsibilities will include identifying areas of concern in collection practices, fostering collaborative relationships between customers and dealerships, scheduling personal visits, and assisting in resolving payment issues effectively and efficiently. You will serve as a Subject Matter Expert (SME), providing guidance, training, and quality control monitoring to Dealership Account Representatives and Management staff.
Library/Media Specialist Arkansas Association of Educational AdministratorsLibrary/Media SpecialistARLANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. to effectively present information and respond to questions from groups of students, teachers, parents, administrators, and the general public.
26-27 Elementary Library Media Specialist (Stephens Elementary) Arkansas Association of Educational Administrators26-27 Elementary Library Media Specialist (Stephens Elementary)Little Rock, ARJOB GOAL: To provide a functional and inviting library that supports the school curriculum and recreational reading; to inform teachers, students, staff and community users of available library resources and learning tools; to serve collaborator and partner with classroom educators in instructional design and to offer direct research and library skills instruction to students. Mental Functions, Physical Requirements, and Working Conditions: While performing the duties of this job, the employee is regularly required to sit, stand, walk, go up and down stairs, operate foot and hand controls, use a telephone and write.
Market Area Safety Specialist Waste Management IncMarket Area Safety SpecialistLittle Rock, ARBuilding Customer Relationships: Ensuring that the customer's internal or external needs are met; building productive relationships with high-priority customers; taking accountability for customer satisfaction and loyalty; using appropriate and interpersonal techniques to prevent and resolve escalated customer complaints and regain customer confidence. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America.
AR Follow Up Specialist Elevate Patient Financial Solutions IncAR Follow Up SpecialistARThis position requires a comprehensive understanding of the operational aspects of the entire revenue cycle as well as the appropriate measures to take in resolving claim issues with payers. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.
AR Specialist Full-Time Diana Health IncAR Specialist Full-TimeARWe partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. Requires proficiency with various healthcare computer system applications that are used by physicians in the office and in hospital settings to support patient care, billing, and financial information.
Default Loss Mitigation Specialist Bank Of EnglandDefault Loss Mitigation SpecialistLittle Rock, ARThe Default/Loss Mitigation Specialist, in compliance with FDCPA, will attempt to contact borrowers when a mortgage payment is missed to determine to reason for the delinquency and to assist the borrower with the options available to bring the account current, such as forbearance agreements, or other loss mitigation programs available under the Investor or Agency Guides. If a loss mitigation option is required the Default/Loss Mitigation Specialist will coordinate the collection of the borrower financial information and documents, as required by the guides, and recommend in writing, to management and/or agency, the appropriate loss mitigation program for the customer’s situation.
NewZoo Engineering Specialist City of Little RockZoo Engineering SpecialistLittle Rock, AR$39,424–$60,713 / yearThese knowledge, skills, and abilities are usually, although not always, acquired through completion of two (2) years of college coursework in Civil Engineering, Engineering Technology, Construction Technology, or a related area, two (2) years of experience in civil engineering, wastewater engineering, wastewater or water data collection, or construction inspection, and one (1) year of supervisory experience. Base Plan: $3,000 deductible (in network), $40 co-pay for PCP - $70 co-pay for specialist; Prescription co-pays: $0, $20, $40, $80co-pay, $200 Rx deductible for Tier 2, 3, 4. Buy-up 1 Plan: $2,000 deductible (in network), $30 co-pay for PCP - $60 co-pay for specialist; Prescription co-pays: $15, $45, $70, $70 copay; no additional Rx deductible.
AR Specialist with Italian Infosys LtdAR Specialist with ItalianARRecruitment stages: CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback148453BRPolandIBPM AR Specialist with ItalianIBPO Poland. Your key activities: Telephone contact in Italian (responding to phone calls, e-mails, and queries from the clients).
AR Specialist with Spanish Infosys LtdAR Specialist with SpanishARRecruitment stages: CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback148454BRPolandIBPM AR Specialist with SpanishIBPO Poland. Your key activities: Telephone contact in Italian (responding to phone calls, e-mails, and queries from the clients).
SAS in Walmart - Retail Specialist - Seasonal SAS Retail ServicesSAS in Walmart - Retail Specialist - SeasonalTexarkana, ARSolutions Retailer Programs Analytics and Planogram (POG) Services Category Updates/Resets Continuity Services New Store and Remodel Support Out Of Stock Recognition and Management Walmart Preferred Service Provider solutions Data Collection Image Recognition Services Installation and Assembly Services Planogram Compliance Store Layout and Mapping Surveys and Audits/Display Compliance Warehousing and Fixture Fulfillment Employment Job Roles Benefits Career Development Culture Job Postings. What we offer: • Competitive wages; $19.00 per hour • Growth opportunities abound - We promote from within • No prior experience is required as we provide training and team support to help you succeed • Additional hours may be available upon request • We offer benefits that can be customized to meet your familys needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks.
MSAP Magnet Site Coordinator Integration Instructional Specialist (6523) Arkansas Association of Educational AdministratorsMSAP Magnet Site Coordinator Integration Instructional Specialist (6523)Little Rock, ARThis dynamic position requires a passionate education professional who will integrate the magnet theme across curriculum and instruction while overseeing program implementation, coordinating professional development, managing data collection, leading recruitment efforts, and supporting family and community engagement activities. JOB GOAL: The MSAP Theme Integration & Program Coordinator will serve as the school-based leader for all implementation aspects of the specialized magnet program, combining instructional leadership with program coordination.
MSAP Magnet Site Coordinator Integration Instructional Specialist-MANN MAGNET MIDDLE SCHOOL Arkansas Association of Educational AdministratorsMSAP Magnet Site Coordinator Integration Instructional Specialist-MANN MAGNET MIDDLE SCHOOLLittle Rock, ARThis dynamic position requires a passionate education professional who will integrate the magnet theme across curriculum and instruction while overseeing program implementation, coordinating professional development, managing data collection, leading recruitment efforts, and supporting family and community engagement activities. JOB GOAL: The MSAP Theme Integration & Program Coordinator will serve as the school-based leader for all implementation aspects of the specialized magnet program, combining instructional leadership with program coordination.