Patient experience & coordination: Deliver compassionate, patient-centered care, run HIPAA-compliant telemedicine consults, and manage a digital patient load with timely resource connection and follow-ups alongside primary care, urgent care, and aftercare teams. Team collaboration: Partner with clinical leads, care coordinators, and the medical team (MDs, NPs, PAs), advising on community resources, insurance barriers, and psychosocial factors, and contribute ideas to improve clinic workflows across our hubs.