Working collaboratively with the Associate Deans, other Program Managers and staff within the division, and other campus and community stakeholders, the Program Manager is responsible for: Regularly assessing needs, interests, and opportunities for non-credit community education and youth programs for their respective service region; Develop monthly, quarterly, and annual program plans, including specific program, participant, and revenue outcomes to strategically grow and expand a multifaceted portfolio of non-credit offerings intended to meet the assessed needs, interests, and opportunities within the service region; Proactively engaging in campus & community outreach and partnership development activities to cultivate, develop, and strategically grow co-sponsored non-credit program offerings and related participant/enrollment & revenue outcomes; Recruiting, hiring, training, supervising & evaluating part-time and/or full-time facilitators/instructional staff/faculty and support staff for non-credit program curriculum development, instruction, student support, outcomes assessment, evaluation & continuous improvement; Managing and coordinating program operations & logistics, in close collaboration with appropriate college offices, staff, and community stakeholders, related to non-credit program planning, scheduling, facilities, IT, HR, purchasing, business services, marketing & promotion, enrollment/registration & student support services, etc. to ensure effective & efficient planning, delivery, follow-up, outcomes assessment, evaluation and continuous improvement of the programs offered in their portfolio for their assigned service region. Tracking program enrollments and making appropriate decisions before program start dates to ensure programs offered within the assigned service region are self-supporting and revenue-generating; Serving as the primary point of contact & liaison for inquiries, troubleshooting, problem-solving, and support for current & prospective students, facilitators/faculty, and campus and community partners and stakeholders in their assigned service region; Creating monthly, quarterly, annual, and as-needed reports on program, participant/enrollment, and budget/revenue outcomes for all non-credit programs offered within their assigned service region.