What You’ll Do Manage and strengthen relationships with an assigned portfolio of commercial clients Maintain regular contact with clients to understand their needs, priorities, and upcoming projects Proactively identify opportunities for enhancements, additional services, seasonal décor, and expansion into clients’ other locations Conduct client meetings and site visits to understand spaces, budgets, and purchasing timelines Create designs and proposals using Natura’s templates, packages, and internal resources Present solutions for plant programs, living walls, moss walls, and seasonal décor Negotiate agreements and close additional business within existing accounts Partner with service and installation teams to coordinate projects and follow through on client concerns Recognize potential retention concerns and work with internal teams to address them Maintain accurate client, activity, opportunity, and forecast records in HubSpot Meet established client retention, account growth, and revenue goals What You’ll Bring Experience in sales or account management, with examples of building relationships and achieving goals Strong listening skills and curiosity about clients’ needs A proactive approach to recognizing opportunities and asking for the business Organization and follow-through, with the ability to manage multiple accounts and competing priorities Confidence navigating client concerns and having productive conversations Interest in creating attractive, functional spaces and learning how to develop client designs The ability to collaborate with internal teams and keep clients informed Willingness to learn, apply feedback, and practice new skills Comfort using technology and maintaining accurate CRM records B2B account management experience and familiarity with HubSpot are preferred. Interview Process 15-minute initial screen to discuss your background, compensation, and territory expectations 30-minute interview focused on your experience, approach to client relationships, and ability to grow existing accounts 60-minute final panel interview with our executive team, including a sales role-play We’ll share the role-play format and preparation expectations before the final interview.