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Overview:
Company Overview: Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.

Job Description:
Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim. <ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="40" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Must possess a valid driver's license with at least one year of driving experience<span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #333333;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559738":0,"335559739":0,"335559740":259}"> </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="40" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Auto and travel allowances! <span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559738":0,"335559739":0,"335559740":259}"> </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="40" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Pay Rate: $22 - $25 / hr<span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #2d2d2d;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559738":0,"335559739":0,"335559740":259}"> </li></ul> RESPONSIBILITIES:<ul><li>Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability</li><li>Utilize various surveillance techniques and equipment to monitor subjects covertly</li><li>Document and report observations, activities, and any relevant information in a clear and concise manner</li><li>Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts</li><li>Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations</li></ul>QUALIFICATIONS (MUST HAVE):<ul><li>High school diploma or equivalent</li><li>Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course</li><li>Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field</li><li>Flexibility to work varied and irregular hours/days including weekends and holidays</li><li>Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors</li><li>Proficient in utilizing laptop computers, video cameras and cell phones</li><li>Capable of maintaining focus and multitasking effectively in a dynamic environment</li><li>Demonstrated ability to manage stressful situations with composure and professionalism</li><li>Ability to work in a very independent environment</li></ul>PREFERRED QUALIFICATIONS (NICE TO HAVE):<ul><li>Associate’s Degree or higher, preferably in Criminal Justice</li><li>Security/Loss Prevention experience</li><li>Military experience</li><li>Law enforcement experience</li><li>Prior insurance investigations experience</li><li>Prior educational or professional incident reporting and/or investigations experience</li></ul>BENEFITS:<ul><li>Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance</li><li>Seven paid holidays annually, sick days available where required by law</li><li>Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law</li></ul>

Closing:
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID:
2026-1597394

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or <a href="http://www.aus.com/" target="_blank">www.AUS.com</a>

Allied Universal

Surveillance Investigator

Accidental Death and Dismemberment (AD&D)

Cellular Telephone

Computer Skills

Criminal Justice

Data Collection

Disability Insurance

Driver's License

High School Diploma

Insurance

Insurance Claims

Laptop PC

Law Enforcement

Legal

Legal Standards

Loss Prevention

Microsoft Word

Military

Multitasking

Protective Services

Surveillance

[AW]-iCims

Job Purpose & Scope: Performs testing activities to develop independent conclusions regarding effectiveness of control environment; prepares workpapers and summary reporting for Compliance leadership that support control effectiveness conclusions. Essential Job Functions: Performs testing activities to develop independent conclusions regarding effectiveness of control environment; prepares workpapers and summary reporting for Compliance leadership that support control effectiveness conclusions.

Why Bank OZK?:
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK <a href="https://careers.ozk.com/benefits" rel="noopener nofollow noreferrer" target="_blank">benefits</a>. 

Job Purpose & Scope:
Performs testing activities to develop independent conclusions regarding effectiveness of control environment; prepares workpapers and summary reporting for Compliance leadership that support control effectiveness conclusions.  

Essential Job Functions:
<ol><li>Performs testing activities to develop independent conclusions regarding effectiveness of control environment; prepares workpapers and summary reporting for Compliance leadership that support control effectiveness conclusions.</li><li>Serves as a compliance subject matter expert and ensures Bank compliance with current laws and regulations.</li><li>Maintains and demonstrates current knowledge of applicable state and federal laws and regulations, including, but not limited to: deposit products, advertising, privacy, website compliance, mortgage lending, consumer lending, collections, and mortgage servicing.</li><li>Collaborates with the compliance team and other Bank departments on program-wide compliance initiatives.</li><li>Develops productive relationships with business unit personnel and leadership to enable complete and accurate understanding of the operating environment.</li><li>Develops subject matter expertise of one or more Bank processes and/or systems to ensure the ability to understand and form opinions regarding the effectiveness of the control environment in complying with various statutes and recommendations that apply to Bank activities.</li><li>Performs duties assigned by Compliance Program Leadership.</li><li>Regularly exercises discretion and judgement in the performance of essential job functions.</li><li>Maintains good punctuality and attendance to work.     </li><li>Follows Bank policy, procedures and guidelines.</li></ol>  

Knowledge, Skills & Abilities:
<ol><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Knowledge of banking regulations related to consumer protection and disclosure.</li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Ability to demonstrate effective organization, critical thinking, and problem-solving skills.</li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Ability to demonstrate effective research and analytical skills.</li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Ability to demonstrate initiative to accomplish work objectives.</li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Ability to manage multiple tasks with exacting deadlines in a fast-paced environment. </li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Ability to work without close supervision.</li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Ability to communicate effectively both verbally and in writing.</li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Ability to read, analyze, and interpret government regulations, trade journals, and legal documents.</li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Ability to work effectively in a team environment.</li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Ability to demonstrate effective use of specialized software.</li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Ability to participate in continuing education to maintain and/or enhance job performance. </li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Ability to travel on company business on a very limited basis.</li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Ability to work all hours as required.</li><li style="margin-bottom:0in;margin-right:0in;margin-top:0in">Skill in using computer and Microsoft Office, including Outlook, Word, Excel and PowerPoint.</li></ol>

Basic Qualifications:
<ol style="padding-left:48px"><li>Bachelor degree or commensurate work experience required.</li><li>Minimum of two (2) years of work experience in the field of bank compliance or bank compliance audit or examination.</li></ol>

Job Expectations:
Operate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time. #LI-BS1#HP

EEO Statement:
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

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