Contact Center Manager W.W. Grainger IncContact Center ManagerGREEN BAY, WIWe are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.
Contact Center Manager Athene Holding LTDContact Center ManagerWest Des Moines, IAThis role is about more than managing operations-it's about building high-performing teams, driving continuous improvement, and helping employees navigate change with confidence. Whether your experience comes from a contact center, operations, retail, hospitality, financial services, or another service-focused environment, we're looking for a leader who can inspire others and deliver results through people.
Technical Project Manager Contact Center Programs eTeam Inc.Technical Project Manager Contact Center ProgramsRichardson, TXDetailed Job Description: Experience 10 years in project program management, with at least 5 years in contact center or customer experience programs. Engage senior executive client leadership and manage matrixed teams effectively.
Substance Abuse Case Manager, FSP - Wellness Center The People ConcernSubstance Abuse Case Manager, FSP - Wellness CenterLos Angeles, CAQualifications: High School Diploma or GED or EquivalentCertification in substance abuse counseling (CADC I, CADC II, CADC III, or similar credentials.)Minimum two (2) years' experience as a substance abuse counselor and/or case manager, in a licensed and/or accredited substance abuse treatment facilityAble to work in a high tolerance Harm Reduction model with members who have multiple barriersCurrent, valid California Driver's with an acceptable driving record and reliable vehicleAble to transport members in your vehicleComputer literacy, including knowledge of Microsoft Word, Outlook and ExcelDetail oriented with excellent time management, organizational, written, verbal, and computer skillsAble to learn quickly and work effectively with a wide range of constituencies and with minimal supervisionAble to obtain and maintain CPR/First Aid certification. In addition to their capacity and duties as either clinician or case manager on the team, the Substance Abuse Case Manager serves as a primary team liaison for individuals struggling with substance use and addiction, such as by providing information and support for program members, and assists members in gaining admission to inpatient or more intensive substance abuse treatment settings as needed.
Contact Center Representative Florida Cancer Specialists and Research InstituteContact Center RepresentativeNaples, FLCORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES: Individuals must possess these knowledge, skills and abilities and be able to explain and to demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida.
Assistant General Manager (Family Entertainment Center) Round One EntertainmentAssistant General Manager (Family Entertainment Center)Lakewood, Colorado$62,400–$66,560Furthermore, the Assistant General Manager will provide customers and employees with outstanding service through friendly, quick, efficient, accurate and safe assistance. Assist with holding weekly staff meetings with department managers to discuss and resolve any issues relating to operations, staffing, etc.
Contact Center Supervisor - Northern Virginia - Hamaker Court Children's HospitalContact Center Supervisor - Northern Virginia - Hamaker CourtVirginiaPlease note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.
Profit Center Manager Hajoca CorporationProfit Center ManagerAlbuquerque, NM$80,000–$90,000 / yearAchieve upper quartile performance in these key indicators - Gross Profit %, Net Salaries Ratio, Occupancy Ratio, Return on Investment, Gross Profit per Employee, and Profit Sharing per Employee. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business.
Distribution Center Manager Hendricks Regional HealthDistribution Center ManagerSparks, NVThis role leads to end-to-end site operations with a focus on safety, service excellence, operational efficiency, quality, and continuous improvement. This position is critical to delivering operational excellence and enabling growth by ensuring that the distribution center operates safely, efficiently, and in alignment with customer and business expectations.
Manager, Contact Center Engineering & Voice AI WEX Inc.Manager, Contact Center Engineering & Voice AIDallas, TX$121,500–$147,300 / yearManage Complex Service Demands: Architect and manage enterprise contact center and telephony applications catering to diverse lines of business-handling distinct caller profiles, high-complexity inquiries, and sharp seasonal volume spikes (e.g., healthcare benefits enrollment cycles, tax season, holiday travel). Omnichannel Telephony Infrastructure: Maintain high availability and operational excellence across cloud contact center platforms, SIP/telephony pipelines, and integrations with backend enterprise applications (Salesforce, core processing platforms, and billing engines).
NewPatient Contact Center Florida Cancer Specialists and Research InstitutePatient Contact CenterNaples, FLCORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES: Individuals must possess these knowledge, skills and abilities and be able to explain and to demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida.
Contact Center Specialist APLA Health & WellnessContact Center SpecialistLos Angeles, CAPOSITION SUMMARY: Under the direction of the Contact Center Manager, the Call Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments. Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV.
Solutions Architect - Contact Center Technology Midwest Physicians Administrative Services dba Duly Health and CareSolutions Architect - Contact Center TechnologyDowners Grove, IllinoisThe Solutions Architect will develop high-quality, reliable, and high-performing voice and AI applications using technologies such as SIP, RTP/RTCP, IVR, IVA (Intelligent/AI Virtual Agents), WebRTC, Web Sockets, and JavaScript, alongside conversational AI and generative AI capabilities (e.g., Five9 Agent Assist, AI Insights, and AI Virtual Agent/IVA build-out). A key focus of this role is building, configuring, and enhancing the voice and AI solutions supporting the Five9 contact center platform and its integration with Cisco Unified Communications Manager (CUCM), executing against the architecture and roadmap defined by leadership.
Sales Supervision Contact Center Coordinator Advisor GroupSales Supervision Contact Center CoordinatorLa Vista, Minnesota$45,000–$50,000 / yearAdditional responsibilities will include supporting the workflow of non-digital annuity and alternative investment cases in Support Center along with working in conjunction with Sales Supervision Principals to ensure efficient workflow management and timely paperwork processing. Sales Supervision Contact Center Coordinator will manage and appropriately respond to the incoming calls from the Contact Center on behalf of the Sales Supervision team.
NewProduct Owner - Contact Center Workforce Management Tools Wells Fargo BankProduct Owner - Contact Center Workforce Management ToolsCharlotte, North Carolina$87,000–$140,000 / yearWells Fargo is seeking a Product Owner Contact Center Workforce Management Tools (Senior Business Execution Consultant) to join the Workforce Optimization Product Team and play a critical role in driving the successful delivery of workforce management and contact center technology solutions. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
Manager, Critical IT Facilities (Data Center) Emory UniversityManager, Critical IT Facilities (Data Center)Atlanta, GARemoteMINIMUM QUALIFICATIONS: A bachelor''s degree and five years of work experience with data center operations, cabling (voice, data, copper, fiber), and environmental data center equipment (UPS, generator, PDU, electrical circuits, fire protection) or an equivalent combination of related work experience, education, and training. KEY RESPONSIBILITIES: Provides technical oversight and planning, risk management, and emergency management support of all Emory University Office of Information Technology (OIT) critical facilities, data closets, and data center colocations, with focus on Emory managed data centers.
Event Sales Manager, Hotel Services - Embassy Suites by Hilton Norman Hotel and Conference Center Encore Group (USA) LLCEvent Sales Manager, Hotel Services - Embassy Suites by Hilton Norman Hotel and Conference CenterNorman, OKFor more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
Office Manager III - Cancer Center Washington University in St LouisOffice Manager III - Cancer CenterSt. Louis, MO$49,700–$82,100 / yearThe screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
Assistant Store Manager (Jordan Creek Town Center) The Buckle IncAssistant Store Manager (Jordan Creek Town Center)WEST DES MOINES, IA$20–$24 / hourWhile performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.
Assistant Store Manager (Elmwood Shopping Center) The Buckle IncAssistant Store Manager (Elmwood Shopping Center)New Orleans, LAWhile performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.