Ability to organize, prioritize, schedule, assign, and delegate work; enforce departmental rules, regulations, policies, procedures, and objectives fairly and uniformly; identify training needs and develop, provide, and evaluate training; work under stressful emergency situations; communicate effectively with individuals from various socioeconomic, ethnic, and culturally diverse backgrounds in a variety of situations; give and follow oral instructions in normal and stressful situations; give and follow written instructions; write clearly, accurately, and concisely, using appropriate spelling, grammar, and vocabulary; speak distinctly enough to be understood when giving verbal instructions and responding to questions in person or over the telephone and radio; actively listen and comprehend what is heard; use appropriate interpersonal styles and methods in guiding individuals and groups toward task accomplishment; establish and maintain effective working relationships with superiors, peers, and subordinates; analyze situations, people, and data in order to apply appropriate knowledge; exercise tact, self-restraint, compassion, and judgment in dealing with a variety of people in stressful and non-stressful situations; defend self and others from combatant individuals and qualify with department approved weapons; use persuasion and deal effectively with persons in differing emotional states; maintain confidentiality; and observe, assimilate, and recall pertinent facts and details of a broad range of situations. Thorough knowledge of supervisory practices and procedures; methods for providing feedback to employees, motivating and disciplining employees; basic counseling and employee interviewing techniques; leadership styles and methods of becoming an effective leader; appropriate evaluation methods and common rating errors; laws, statutes, ordinances, and court decisions and their interpretations; departmental rules, regulations, policies, and procedures; Civil Service Rules; Labor Agreements affecting city employees; officer safety and liability concerns; and departmental resources and general community resources.