The basic functions of this position are to process new lawsuits and assist with creating case files, logging information into the legal database system, and organizing and coordinating case documentation; track and file all correspondence associated with cases; compose, type, and send out correspondence as directed; assist attorneys in litigation and arbitration matters by, among other tasks, collecting, organizing, and managing information and materials regarding matters and cases; respond to and track requests for information from other departments and external contacts, including reviewing and responding to subpoenas, garnishments, and data subject access requests; and assist legal team in preparing materials for presentation. Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.